Surf and Keep virus

What is Surf and Keep?

The Surf and Keep browser plugin promises to save time and money whilst shopping online. This browser add-on automatically scans for coupons, deals, and promotions, providing online shoppers with the benefit of comparison and enabling them to purchase products and services that suit their budgets.

Note that while such functionality may seem legitimate, many Internet users refer to Surf and Keep as a virus or malware. These negative associations are made since this browser plugin installs on users' Internet browsers (Internet Explorer, Google Chrome, and Mozilla Firefox) without their consent, and furthermore, the add-on generates intrusive coupon and deals ads.

Unwilling installation of this extension is caused by deceptive free software download websites, which employ 'download clients' to monetize their free services.

Computer users who download free software often do not pay close enough attention to the downloading and installation phases, and thus, inadvertently install various potentially unwanted applications, including Surf and Keep.

Installation of this adware causes diminished browser performance, intrusive coupon ads, and may lead to privacy issues since this plugin tracks users' browsing habits. If you observe ads by Surf and Keep, you are advised to eliminate this adware infection from your Internet browser/s.

Surf and Keep is similar to other adware distributed using a deceptive software marketing method called 'bundling', including, for example, Kozaka, Scorpion Saver, amongst many others. To protect your Internet browsers from these potentially unwanted applications, users should be attentive when downloading and installing free software.

If your download is managed by a download client, opt-out of installation of advertised browser extensions by clicking the 'decline' button. When installing the downloaded program, choose the 'Advanced' or 'Custom' installation options - this will reveal any suggested installation of bundled browser plugins.

Below is a screenshot of a free software 'installer' used to distribute Surf and keep adware:

Note how developers of this freeware hide the 'decline' button, which can be used to opt-out of installation of Surf and Keep adware. If you have unwillingly installed this potentially unwanted application, use the removal guide provided to eliminate it from your Internet browser/s.

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Quick menu:

• What is Surf and Keep?
• STEP 1. Uninstall ss helper and ssurf andd keep applications using Control Panel.
• STEP 2. Remove Surf and Keep add-on from Internet Explorer.
• STEP 3. Remove Surf and Keep plugin from Google Chrome.
• STEP 4. Remove Surf and Keep extension from Mozilla Firefox.
• STEP 5. Remove Surf and Keep extension from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

Surf and Keep removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for "ss helper" and "ssurf andd keep", select these entries and click "Uninstall" or "Remove".

After uninstalling Surf and Keep, scan your computer for any remaining unwanted components or possible malware infections. Recommended malware removal software.

Remove Surf and Keep from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for "ssurf andd keep" and disable it.

Optional method:

If you continue to have problems with removal of the surf and keep ads, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate: "ssurf andd keep", select it and click the trash can icon.

If the Surf and Keep extension is greyed-out and you cannot remove it ("This extension is managed and cannot be removed or disabled"), please follow this removal guide - how to remove a managed Google Chrome extension?

Optional method:

If you continue to have problems with removal of the surf and keep ads, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plugins from Mozilla Firefox:

Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable this add-on: "ssurf andd keep".

Optional method:

Computer users who have problems with surf and keep ads removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the surf and keep ads, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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