GreyGray Virus
Written by Tomas Meskauskas on (updated)
What is GreyGray?
GreyGray is a potentially unwanted application created by Super Web LLC. This adware is distributed using free software downloads, and therefore, the majority of Internet users feel that this browser add-on was installed on their computers without their consent.
After successful installation, this browser extension generates various types of advertising, including search, banner, text link, transitional, interstitial, and full page ads.
These ads can appear on every site visited by the user. For example, when Internet users visit online shopping websites, they observe GreyGray Deals advertisements promoting various coupons and deals. When using search engines such as Google, users report observing "Powered by GreyGray" advertisements.
Note that whilst the creators of this browser plugin state that it is useful and adds various functions to your Internet browsing experience, in fact, GreyGray is categorized as adware. The application installs without proper consent from the user and generates intrusive ads.
Moreover, it diminishes Internet browser performance (Internet Explorer, Google Chrome, and Mozilla Firefox) and can cause serious privacy issues since it tracks IP addresses, unique identifier numbers, operating systems, browser information, URLs visited, pages viewed, search queries entered, and other software and hardware information. You are therefore advised to eliminate this adware from your computer.
GreyGray adware is identical to other potentially unwanted applications released by Super Web LLC including DiVapton, Kasimos, and Whilokii amongst many others. The main reason for the development of numerous identical browser add-ons (with differing names) is to avoid detection by antivirus and anti-spyware programs.
These browser plugins are proliferated using free software downloads and add no significant value for Internet users.
The best way to avoid installation of GreyGray is to inspect each download step of free software. If your download is managed by a 'download client', click 'decline' to avoid inadvertent installation of additional software. To eliminate this adware from your Internet browser/s, use the removal instructions provided.
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Quick menu:
- What is GreyGray?
- STEP 1. Uninstall GreyGray application using Control Panel.
- STEP 2. Remove GreyGray add-on from Internet Explorer.
- STEP 3. Remove GreyGray plugin from Google Chrome.
- STEP 4. Remove GreyGray extension from Mozilla Firefox.
- STEP 5. Remove GreyGray extension from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
GreyGray removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "GreyGray", select this entry and click "Uninstall" or "Remove".
After uninstalling GreyGray, scan your computer for any remaining unwanted components or possible malware infections. Recommended malware removal software.
Remove GreyGray from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for "GreyGray" and disable it.
Optional method:
If you continue to have problems with removal of the greygray ads, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate: "GreyGray" select it and click the trash can icon.
If the GreyGray extension is greyed-out and you cannot remove it ("This extension is managed and cannot be removed of disabled"), follow this removal guide - how to remove a managed Google Chrome extension?
Optional method:
If you continue to have problems with removal of the greygray ads, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable this add-on: "GreyGray".
Optional method:
Computer users who have problems with greygray ads removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the greygray ads, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
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