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Live Security Professional

Also Known As: Live Security Professional Ransomware
Damage level: High

What is Live Security Professional?

Live Security Professional is a fake antivirus program, which imitates the processes of legitimate security programs and attempts to trick unsuspecting PC users into purchasing a useless 'full version'.

This software is created by cyber criminals and employs fake security scans and false security warning messages in order to scare computer users into believing that their operating systems are infected with high-risk viruses and malware. In fact, none of the 'security threats' indicated by Live Security Professional actually exist on the user's computer.

This program is a scam, created with the intention of extorting money from computer users. Note that, whilst this program has a professional-looking user interface, there is nothing else relating it to legitimate security scanners.

The security scan results and security warning pop-ups are falsely-generated and Live Security Professional 'detects' identical security infections on all computers infiltrated.

Live Security Professional (fake antivirus program)

This rogue security scanner originates from a family of fake security programs called WinWebSec. Commonly, it infiltrates users' computers via 'exploit kits', which use any security vulnerabilities detected within outdated software in order to infect the computer.

After successful infiltration, Live Security Professional modifies registry entries of the infected operating system and configures itself to start automatically on system start-up. Furthermore, it blocks execution of installed software and blocks the Task Manager.

This program should not be trusted - do not buy the 'full version', since this is a scam. The correct way to deal with this fake antivirus software, is to eliminate it from your computer.

Live Security Professional fake antivirus is similar to other rogue security scanners from the WinWebSec family such as System Care Antivirus and Attentive Antivirus. The main purpose of these bogus programs is to deceive PC users into buying the 'full versions', which supposedly eliminate the 'detected' security infections.

In fact, buying these programs is equivalent to sending your money to cyber criminals and divulging your banking information. If you have already purchased Live security Professional, contact your credit card company and dispute the charges, explaining that you have been tricked into buying fake antivirus software.

The best way to protect your computer from fake security scanners is by using legitimate antivirus and anti-spyware programs. In addition, to lower the risk of security infections, keep your operating system and installed programs up-to-date. If your PC is already infected with Live Security Professional, use the removal guide provided to eliminate it from your computer.

A fake security warning pop-up message generated by Live Security Professional:

Live Security Professional Firewall has blocked a program from accessing the Internet. Internet Explorer Browser is infected with worm SVCHOST.Stealth.Keyloger. Private data can be stolen by third parties, including credit card details and passwords. Sign Up Live Security Professional (Recommended).

 

Warning! 8 infections found. It's highly recommended that you remove all the threats from your computer immediately. Viruses can cause for a theft of your personal information from bank cards.

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Quick menu:

Live Security Professional removal:

1. Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer starting process press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, then select Safe Mode with Networking from the list.

safe mode with networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Go to the Windows 8 Start Screen, type Advanced, in the search results select Settings. Click on Advanced Startup options, in the opened "General PC Settings" window select Advanced Startup. Click on the "Restart now" button. Your computer will now restart into "Advanced Startup options menu".

Click on the "Troubleshoot" button, then click on "Advanced options" button. In the advanced option screen click on "Startup settings". Click on the "Restart" button. Your PC will restart into the Startup Settings screen. Press "5" to boot in Safe Mode with Networking Prompt.

Windows 8 Safe Mode with Networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

2. Live Security Professional modifies infected operating system's Hosts file. The Hosts file is used to resolve canonical names of websites to IP addresses. When it is changed, the user may be redirected to malicious sites, despite seeing legitimate URLs in address bar. It is difficult to determine sites are genuine when the Hosts file is modified.

To fix this, please download the Microsoft Fix It tool, that restores your Hosts file to the Windows default. Run this tool when downloaded and follow the on-screen instructions. Download link below:

3. Download and install recommended malware removal software to completely remove this fake antivirus program from your PC.

NOTE: Rogue antivirus programs can block the download of anti-spyware software. If you cannot download it using the default location, try one of the alternative download locations below:

  • Location 1 (the file is renamed to "iexplore.exe", since most spyware does not block this file)
  • Location 2

Live Security Professional removal using a retrieved activation key:

1. Wait until Live Security Professional rogue antivirus completes its fake security scan and click the "Treat" button. You can also click the "Sign up" button on the top right corner of the main window of this rogue program. In the opened window, click the "I already have activation key" button.

2. In the opened window, enter this retrieved registry key: F9292-QRT38-U9291-29291-3923F This will trick Live Security Professional into behaving as though you have already paid for the full version. This step makes the removal process of this rogue antivirus program less complicated, since after entering this registry key, Live Security Professional allows execution of installed software (including Internet browsers) and you will be able to download anti-spyware software without any interruptions.

3. After entering this activation key, Live Security Professional generates some messages - congratulating you for successful registration - and imitates the removal process of previously 'detected' malware and virus infections.

4. Note that entering this retrieved activation key does not remove Live Security Professional from your computer, however, it makes the removal process less complicated. To completely remove this rogue antivirus program from your computer, download and install recommended anti-spyware software.

If you cannot run the remover, try to downloading an alternate installer (It is renamed to iexplore.exe, since most fake antivirus programs does not block execution of files with this name)

Optional method to download the recommended anti-spyware program:

If you cannot access your Internet browsers: Click Start then click Run. (Click Windows logo in Windows 7 and Windows Vista)

In Windows XP, When the Run dialog appears, enter this text: www.pcrisk.com/download-spyware-remover and then press ENTER. In Windows 7 and Windows Vista you can type this line directly into the search field and then press ENTER.

download remover using run dialog windows xp
download remover using run dialog windows 7

After pressing enter, the File download dialogue of recommended malware removal software will appear. Click Run and follow the on-screen instructions.

Optional methods used to eliminate Live Security Professional:

 Remove this fake antivirus program using a new user account.

Summary:

The fake antivirus programs (also known as "rogue antivirus programs" or "scareware") are applications that tries to lure computer users into paying for their non-existent full versions to remove the supposedly detected security infections (although the computer is actually clean). These bogus programs are created by cyber criminals who design them to look as legitimate antivirus software. Most commonly rogue antivirus programs infiltrate user's computer using poop-up windows or alerts which appear when users surf the Internet. These deceptive messages trick users into downloading a rogue antivirus program on their computers. Other known tactics used to spread scareware include exploit kits, infected email messages, online ad networks, drive-by downloads, or even direct calls to user's offering free support.

A computer that is infected with a fake antivirus program might also have other malware installed on it as rogue antivirus programs often are bundled with Trojans and exploit kits. Noteworthy that additional malware that infiltrates user's operating system remains on victim's computer regardless of whether a payment for a non-existent full version of a fake antivirus program is made. Here are some examples of fake security warning messages that are used in fake antivirus distribution:

Fake pop-up used in rogue antivirus distribution example 1

Fake pop-up used in rogue antivirus distribution example 2

Computer users who are dealing with a rogue security software shouldn't buy it's full version. By paying for a license key of a fake antivirus program users would send their money and banking information to cyber criminals. Users who have already entered their credit card number (or other sensitive information) when asked by such bogus software should inform their credit card company that they have been tricked into buying a rogue security software. Screenshot of a web page used to lure computer users into paying for a non-existent full version of live security professional ransomware and other rogue antivirus programs:

example of a webpage used to collect payments for fake antivirus programs

To protect your computer from live security professional ransomware and other rogue antivirus programs users should:

  • Keep their operating system and all of the installed programs up-to-date.
  • Use legitimate antivirus and anti-spyware programs.
  • Use caution when clicking on links in social networking websites and email messages.
  • Don't trust online pop-up messages which state that your computer is infected and offers you to download security software.

Symptoms indicating that your operating system is infected with a fake antivirus program:

  • Intrusive security warning pop-up messages.
  • Alerts asking to upgrade to a paid version of a program to remove the supposedly detected malware.
  • Slow computer performance.
  • Disabled Windows updates.
  • Blocked Task Manager.
  • Blocked Internet browsers or inability to visit legitimate antivirus vendor websites.

If you have additional information on live security professional ransomware or it's removal please share your knowledge in the comments section below.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Live Security Professional Ransomware QR code
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