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How to eliminate the CentralHint adware-type app from your Mac

Also Known As: Ads by CentralHint
Type: Mac Virus
Damage level: Medium

What kind of application is CentralHint?

While investigating file submissions to the VirusTotal platform, our researchers discovered CentralHint. After examining this app, we determined that it is advertising-supported software (adware). It is part of the AdLoad malware family. CentralHint operates by delivering intrusive advert campaigns, and it may also have other harmful capabilities.

CentralHint adware

CentralHint adware overview

Adware typically places third-party graphical content (e.g., pop-ups, surveys, coupons, overlays, etc.) on various interfaces. These advertisements promote online scams, untrustworthy/hazardous software, and even malware. Some intrusive adverts can execute scripts to perform stealthy downloads/installations upon being clicked.

Keep in mind that while legitimate products/services may be encountered via these ads – they are unlikely to be endorsed in this manner by any official parties. It is most probable that this endorsement is undertaken by scammers who abuse the content's affiliate programs to acquire illegitimate commissions.

Specific conditions may be required for advertising-supported software to run intrusive advertisement campaigns (e.g., compatible browser/system, visits to certain websites, etc.). However, even if CentralHint does not deliver adverts – its presence on a system endangers device/user safety.

AdLoad apps commonly have browser-hijacking functionalities, but we did not observe these qualities while testing the CentralHint adware.

Software within this classification usually has data-tracking abilities, and this might apply to CentralHint. Targeted information may include: browsing and search engine histories, Internet cookies, log-in credentials, personally identifiable details, finance-related data, and so forth. The gathered information can then be sold to third-parties or otherwise abused for profit.

In summary, advertising-supported software like CentralHint may cause system infections, serious privacy issues, financial losses, and even identity theft.

Threat Summary:
Name Ads by CentralHint
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:Agent-AHU [Trj]), Combo Cleaner (Gen:Variant.Adware.MAC.Adload.31), ESET-NOD32 (OSX/Adware.Synataeb.H), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.h), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware examples

PracticalUpdaterLocalAgent, and WirelessBrowser are merely a couple examples of adware we have analyzed recently. Software within this category usually appears genuine and innocuous.

Users may be enticed to download/install adware by promises of various functions. However, these functionalities seldom work as promised, and in most cases – they are utterly nonoperational. It must be emphasized that operational features do not prove a software's legitimacy or safety.

How did CentralHint install on my computer?

"Bundling" – packing regular program installation setups with unwanted/malicious supplements – is used to proliferate adware.

Download from dubious channels (e.g., freeware and free file-hosting websites, P2P sharing networks, etc.) and rushed installations (e.g., ignored terms, used "Easy/Quick" settings, etc.) – increase the threat of inadvertently permitting bundled content to infiltrate the device.

Some intrusive advertisements can be triggered (i.e., by being clicked) to execute scripts to perform sneaky downloads/installations. These ads spread advertising-supported software as well.

Adware is also promoted on legitimate-looking download webpages and scam sites. Most visitors enter these pages via redirects generated by websites using rogue advertising networks, mistyped URLs, spam browser notifications, intrusive adverts, or installed adware (with the ability to force-open webpages).

How to avoid installation of adware?

We highly recommend researching software prior to downloading or purchasing it. Another recommendation is to download only from official and trustworthy sources. When installing, it is important to read terms, study available options, use the "Custom/Advanced" settings, and opt out of all additional apps, extensions, tools, etc.

Fraudulent and malicious online content usually appears legitimate and harmless – therefore, we advise caution when browsing. For example, intrusive ads may look innocuous yet redirect to unreliable and questionable websites (e.g., gambling, scam-promoting, adult dating, etc.).

If you keep encountering adverts and/or redirects of this kind, inspect the system and immediately remove all suspicious applications and browser extensions/plug-ins. If your computer is already infected with CentralHint, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once CentralHint adware's installation is over:

Pop-up displayed once CentralHint installation is complete

CentralHint adware's installation folder:

CentralHint adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove CentralHint adware using Combo Cleaner:

CentralHint adware removal:

Remove CentralHint-related potentially unwanted applications from your "Applications" folder:

Manual removal of malicious Mac applications

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What harm can adware cause?

The presence of adware on a device may diminish the browsing experience and system performance. Adware-delivered adverts promote content that can cause severe issues (e.g., system infections, financial losses, etc.). This software is also considered to be a privacy threat, as it usually collects sensitive data.

What does adware do?

Adware stands for advertising-supported software. It displays ads on visited websites and/or other interfaces. Software within this classification might also be capable of force-opening sites and collecting private information.

How do adware developers generate revenue?

Adware developers generate revenue by endorsing various websites, products, software, services, and other content. The majority of the profit comes from affiliate programs.

Will Combo Cleaner remove CentralHint adware?

Yes, Combo Cleaner will scan your system and eliminate all adware-type apps installed. Note that manual removal (unaided by security tools) might be ineffective. In some instances, various file remnants stay hidden within the system – after the software has been manually removed. The remaining components may continue to run and cause problems. Hence, advertising-supported software must be eliminated thoroughly.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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