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Removal instructions for the AssistiveOrigin adware-type app

Also Known As: Ads by AssistiveOrigin
Type: Mac Virus
Damage level: Medium

What kind of application is AssistiveOrigin?

Our research team discovered the AssistiveOrigin application while inspecting new submissions to the VirusTotal site. After examining this app, we determined that it is adware belonging to the AdLoad malware family. AssistiveOrigin is designed to generate revenue for its developers by feeding users with unwanted and potentially dangerous ads.

AssistiveOrigin adware

AssistiveOrigin adware overview

Adware stands for advertising-supported software. It operates by running intrusive advert campaigns. The software displays third-party graphical content (e.g., pop-ups, banners, surveys, overlays, etc.) on visited websites or different interfaces.

The adverts primarily endorse various scams, untrustworthy/hazardous software, and even malware. When clicked on, some intrusive ads can execute scripts to perform stealthy downloads/installations.

Keep in mind that while genuine products/services may be encountered via these advertisements – they are unlikely to be promoted by their actual developers. It is most probable that this endorsement is undertaken by scammers who abuse the content's affiliate programs to acquire illegitimate commissions.

Specific conditions may be required for advertising-supported software to deliver intrusive advert campaigns (e.g., compatible browser/system specs, visits to particular sites, etc.). However, even if AssistiveOrigin does not display advertisements – its presence endangers device and user safety.

AdLoad applications commonly have browser-hijacking abilities, but we did not observe these qualities while testing AssistiveOrigin.

Advertising-supported software usually has data-tracking functionalities, and this might apply to AssistiveOrigin. Targeted information may include: browsing and search engine histories, Internet cookies, account log-in credentials, finance-related data, and so on. The gathered information can then be sold to third-parties or otherwise abused for profit.

To summarize, the presence of software like AssistiveOrigin on devices can lead to system infections, severe privacy issues, financial losses, and even identity theft.

Threat Summary:
Name Ads by AssistiveOrigin
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:AdAgent-L [Adw]), Combo Cleaner (Gen:Variant.Adware.MAC.Rload.4), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.C), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.h), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware examples

We have investigated countless adware-type applications; AgentInitiatorUnbragging.app, and BounceTopics are merely some examples.

Advertising-supported software typically looks legitimate and offers useful functions. However, these features rarely work as promised, and in most cases – they do not work at all. It must be mentioned that even if an app or a browser extension operates as indicated by its promotional material – that is not a guarantee of either legitimacy or safety.

How did AssistiveOrigin install on my computer?

"Bundling" – packing regular program installers with unwanted/malicious supplements – is used to proliferate adware. Downloading from untrustworthy sources (e.g., freeware and third-party sites, Peer-to-Peer sharing networks, etc.) and rushing through installations (e.g., skipping steps, using "Easy/Quick" settings, etc.) – increase the risk of inadvertently allowing bundled content into the system.

Intrusive adverts proliferate advertising-supported software as well. When clicked on, some of these advertisements can execute scripts to perform downloads/installations without user permission.

Adware can also have "official" promotional pages, and it is endorsed on scam websites. Most visitors to these webpages enter them via redirects caused by sites utilizing rogue advertising networks, misspelled URLs, spam browser notifications, intrusive ads, or installed adware (with browser force-opening capabilities).

How to avoid installation of adware?

We highly recommend researching software and downloading only from official/verified channels. When installing, it is essential to read terms, study possible options, use the "Custom/Advanced" settings, and opt out of all additional apps, extensions, tools, features, etc.

Another recommendation is to be careful while browsing since fraudulent and malicious online content typically appears legitimate and harmless. For example, intrusive adverts may look innocuous – however, they redirect to highly questionable websites (e.g., scam-promoting, gambling, adult dating, pornography, etc.).

In case of continuous encounters with such ads/redirects, check the system and immediately remove all suspicious applications and browser extensions/plug-ins. If your computer is already infected with AssistiveOrigin, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once AssistiveOrigin adware's installation is over:

Pop-up displayed once AssistiveOrigin installation is complete

AssistiveOrigin adware's installation folder:

AssistiveOrigin adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove AssistiveOrigin adware using Combo Cleaner:

AssistiveOrigin adware removal:

Remove AssistiveOrigin-related potentially unwanted applications from your "Applications" folder:

Manual removal of malicious Mac applications

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Adware displays ads that may cause system infections, privacy issues, financial losses, and other serious problems. It can also decrease browsing quality and system performance. Additionally, advertising-supported software is considered a privacy threat since it usually possesses data-tracking functionalities.

What does adware do?

Adware is designed to run intrusive advert campaigns. It operates by displaying third-party graphical content (advertisements) on various interfaces. Adware may also be capable of generating redirects and collecting private data.

How do adware developers generate revenue?

Adware developers profit by endorsing websites, apps, browser extensions, products, services, and other content. Most of the profit comes from affiliate programs.

Will Combo Cleaner remove AssistiveOrigin adware?

Yes, Combo Cleaner can scan devices and eliminate detected adware-type applications. It is pertinent to mention that manual removal (unaided by security programs) might not be a perfect solution. In some cases, after the adware has been manually removed – file remnants stay hidden within the system. Furthermore, the remaining components can continue to run and cause issues. Therefore, it is crucial to eliminate advertising-supported software thoroughly.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
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