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How to eliminate OperativeSignal adware from the operating system

Also Known As: Ads by OperativeSignal
Type: Mac Virus
Damage level: Medium

What kind of application is OperativeSignal?

OperativeSignal is a rogue application discovered by our research team during a routine investigation of new submissions to VirusTotal. After examining this app, we determined that it is adware from the AdLoad malware family. OperativeSignal is designed to generate revenue for its developers through advertising.

OperativeSignal adware

OperativeSignal adware overview

Adware stands for advertising-supported software. It can display advertisements on various interfaces. The ads typically promote online scams, unreliable/harmful software, and even malware. Once clicked on, some of the adverts can execute scripts to perform downloads/installations without user consent.

Keep in mind that while legitimate content may be encountered via these advertisements – they are unlikely to be endorsed in this manner by any official parties. It is most probable that this is undertaken by scammers aiming to obtain illegitimate commissions through the abuse of the promoted product's affiliate programs.

It must be mentioned that adware may require certain conditions to run intrusive advertisement campaigns (e.g., compatible browser/system specs, visits to particular sites, etc.). However, even if OperativeSignal does not deliver adverts – this app's presence on a system endangers device integrity and user safety.

We have found many instances of AdLoad adware with browser-hijacking capabilities, but we did not observe these qualities while analyzing the OperativeSignal application.

This piece of rogue software likely has data-tracking functionalities. Advertising-supported software typically gathers browsing and search engine histories, Internet cookies, usernames/passwords, personally identifiable details, finance-related information, and so on. This sensitive data can be sold to third-parties or otherwise abused for profit.

To summarize, the presence of software like OperativeSignal on devices may result in system infections, serious privacy issues, financial losses, and identity theft.

Threat Summary:
Name Ads by OperativeSignal
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:AdAgent-L [Adw]), Combo Cleaner (Gen:Variant.Adware.MAC.AdLoad.8), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.C), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.h), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware examples

NetProcessUsualAccess, and EngineRotator are merely a few examples of adware-type apps we have examined recently. Software within this classification tends to appear legitimate and innocuous. It may also offer various features that are usually fake and nonoperational – their purpose is to entice users into downloading/installing the adware.

Note that even if an application or a browser extension works as indicated by its promotional material – that is not definitive proof of either legitimacy or safety.

How did OperativeSignal install on my computer?

Adware can be bundled with ordinary programs. Downloading from untrustworthy sources (e.g., freeware and third-party websites, Peer-to-Peer sharing networks, etc.) and rushing through installations (e.g., ignoring terms, using "Easy/Quick" settings, etc.) – increase the risk of inadvertently permitting bundled content into the system.

Advertising-supported software is also promoted on legitimate-looking download webpages and scam sites. Users mainly enter these pages via redirects generated by websites utilizing rogue advertising networks, mistyped URLs, intrusive ads, spam browser notifications, or installed adware (with browser force-opening abilities).

Some intrusive adverts are capable of executing scripts to perform stealthy downloads/installations upon being clicked. These advertisements are used to proliferate adware as well.

How to avoid installation of adware?

We highly recommend researching software and downloading it only from official/verified channels. When installing, it is essential to read terms, study available options, use the "Custom/Advanced" settings, and opt out of all supplementary apps, extensions, tools, and so on.

We advise caution when browsing since fraudulent and malicious online content usually appears genuine and harmless. For example, while intrusive advertisements may look ordinary/innocuous – they redirect to unreliable and questionable sites (e.g., gambling, scam-promoting, adult dating, pornography, etc.).

In case of continuous encounters with ads and/or redirects of this kind, check the device and immediately remove all suspicious applications and browser extensions/plug-ins. If your computer is already infected with OperativeSignal, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once OperativeSignal adware's installation is over:

Pop-up displayed once OperativeSignal installation is complete

OperativeSignal adware's installation folder:

OperativeSignal adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove OperativeSignal adware using Combo Cleaner:

OperativeSignal adware removal:

Remove OperativeSignal-related potentially unwanted applications from your "Applications" folder:

Manual removal of malicious Mac applications

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Adware may diminish the browsing experience and system performance. This software delivers adverts that endorse content capable of causing severe issues (e.g., system infections, financial losses, etc.). Advertising-supported software typically has data-tracking functionalities – hence, it is considered a privacy threat.

What does adware do?

Adware is designed to deliver intrusive advertisement campaigns. It enables the placement of adverts on visited websites and/or other interfaces. Additionally, some adware types can generate redirects and gather private information.

How do adware developers generate revenue?

Adware generates revenue through content endorsement (e.g., websites, software, products, services, etc.). Most of the profit is made through affiliate programs.

Will Combo Cleaner remove OperativeSignal adware?

Yes, Combo Cleaner can scan devices and eliminate adware-type applications present. It is noteworthy that manual removal (unaided by security programs) might not be a perfect solution. In some cases, after the adware has been manually removed – various file leftovers stay hidden within the system. Furthermore, the remnants may continue to run and cause issues. Therefore, it is paramount to eliminate advertising-supported software thoroughly.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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