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How to eliminate the ProductLauncher application from your Mac

Also Known As: Ads by ProductLauncher
Type: Mac Virus
Damage level: Medium

What kind of application is ProductLauncher?

ProductLauncher is a rogue app that we discovered while reviewing new file submissions to the VirusTotal website. After analyzing this piece of software, we learned that it is adware from the AdLoad malware family. This advertising-supported software feeds users with unwanted and potentially malicious adverts.

ProductLauncher adware

ProductLauncher adware overview

Adware can display ads on various interfaces. This third-party graphical content primarily endorses online scams, unreliable/harmful software, and even malware. Some of the advertisements can be triggered (i.e., by being clicked) to execute scripts that perform downloads/installations without user consent.

It is noteworthy that any genuine content encountered through these adverts is most likely promoted by scammers who abuse its affiliate programs in order to obtain illegitimate commissions.

Specific conditions may be necessary for advertising-supported software to deliver intrusive advertisement campaigns (e.g., compatible browser/system, visits to particular sites, etc.). However, regardless of whether ProductLauncher displays ads – its presence on a system remains a threat.

AdLoad apps commonly have browser-hijacking functionalities, although we did not observe these features while examining ProductLauncher.

Adware usually collects sensitive user information, and it is not unlikely that ProductLauncher has such data-tracking abilities as well. Information of interest may include: visited URLs, view webpages, searched queries, log-in credentials, personally identifiable details, credit card numbers, and so on. The collected data can then be monetized via sale to third-parties.

To summarize, the presence of software like ProductLauncher on devices may lead to system infections, severe privacy issues, financial losses, and even identity theft.

Threat Summary:
Name Ads by ProductLauncher
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:Adload-AG [Adw]), Combo Cleaner (Gen:Variant.Adware.MAC.AdLoad.13), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.G), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.h), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware examples

RyderSoftwareAssistActiveEnviromentTrustTriviaLogoff, and AdvancedEntry are just a few examples of adware we have analyzed recently.

Software within this category tends to look genuine and innocuous. Users can be enticed into downloading/installing it by promises of the various functionalities. However, these functions seldom work as promised, and in most cases – they are utterly nonoperational.

It must be stressed that even if an application or a browser extension works exactly as indicated by its promotional material – that does not prove its legitimacy or safety.

How did ProductLauncher install on my computer?

Adware can be bundled with (packed alongside) ordinary programs. Downloading from dubious channels (e.g., freeware and third-party websites, P2P sharing networks, etc.) and treating installations with negligence (e.g., ignoring terms, using "Easy/Quick" settings, etc.) – increase the risk of unintentionally allowing bundled content into the device.

Intrusive advertisements also proliferate advertising-supported software. Once clicked on, some of the ads can execute scripts to perform stealthy downloads/installations.

Additionally, adware can have "official" promotional webpages, and it is endorsed on scam sites. Users primarily access these pages via redirects caused by websites employing rogue advertising networks, mistyped URLs, spam browser notifications, intrusive adverts, or installed adware (with browser force-opening capabilities).

How to avoid installation of adware?

We strongly recommend researching software and downloading it only from official/trustworthy sources. Installation processes must be treated with caution, e.g., by reading terms, investigating available options, using the "Custom/Advanced" settings, and opting out of all supplementary apps, extensions, features, etc.

Another recommendation is to be vigilant while browsing since fake and dangerous online content typically appears legitimate and innocuous. For example, despite their harmless appearance – intrusive ads redirect to highly questionable websites (e.g., gambling, scam-promoting, adult dating, pornography, etc.).

In case of continuous encounters with adverts/redirects of this kind, check the device and immediately remove all suspect applications and browser extensions/plug-ins. If your computer is already infected with ProductLauncher, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once ProductLauncher adware's installation is over:

Pop-up displayed once ProductLauncher installation is complete

ProductLauncher adware's installation folder:

ProductLauncher adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove ProductLauncher adware using Combo Cleaner:

ProductLauncher adware removal:

Remove ProductLauncher-related potentially unwanted applications from your "Applications" folder:

Manual removal of malicious Mac applications

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Adware can decrease browsing quality and system performance. It delivers advertisements that endorse content capable of causing severe issues (e.g., system infections, financial losses, etc.). Furthermore, this software is considered to be a privacy threat since it usually has data-tracking functionalities.

What does adware do?

Adware stands for advertising-supported software. It is designed to run intrusive advertisement campaigns. Primary functions can include displaying ads on various interfaces, generating redirects, and gathering private information.

How do adware developers generate revenue?

Adware developers generate revenue primarily via affiliate programs by promoting various websites, software, products, services, and other content.

Will Combo Cleaner remove ProductLauncher adware?

Yes, Combo Cleaner can scan systems and eliminate installed adware-type applications. Keep in mind that manual removal (performed without security tools) might not be a perfect solution. In some instances, after the software has been manually removed – various remnants (files) stay hidden within the system. The remaining components might continue to run and cause issues. Therefore, it is essential to eliminate advertising-supported software thoroughly.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by ProductLauncher QR code
Scan this QR code to have an easy access removal guide of Ads by ProductLauncher on your mobile device.
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To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.