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Do not trust fake "Requirements For Your Inbox Delivery" emails

Also Known As: "Requirements For Your Inbox Delivery" phishing email
Damage level: Medium

What kind of email is "Requirements For Your Inbox Delivery"?

"Requirements For Your Inbox Delivery" is a spam email, upon the inspection of which – we determined that it promotes a phishing scam. This bogus letter informs the recipient that unless the appropriate actions are taken, they will experience issues with their email service. This spam mail aims to lure recipients into disclosing their account log-in credentials.

Requirements For Your Inbox Delivery email spam campaign

"Requirements For Your Inbox Delivery" email scam overview

The scam email with the subject "Urgent!! Inbound messages has been stopped for [recipient's_email_address]" states that there is mail pending on the server. The recipient is encouraged to verify their email address as a trusted sender. This verification process will ensure that there will be no interruptions in email delivery and prevent unwanted messages from reaching the inbox.

It must be stressed that all this information is false, and this mail is in no way associated with any legitimate service providers.

The "Verify me" button in this letter redirects to a phishing site that is presented as an email account sign-in page. Attempting to log in through this page will disclose the account credentials to scammers. In addition to losing the exposed email, victims may also have the content registered through it hijacked as well.

To elaborate on the potential misuse, cyber criminals can steal owners' identities of socially-oriented accounts (e.g., emails, social networking, social media, etc.) and ask the contacts/friends/followers for loans or donations, promote scams, and spread malware by sharing malicious files/links.

Furthermore, stolen finance-related accounts (e.g., online banking, e-commerce, digital wallets, etc.) can be used to make unauthorized transactions and online purchases. What is more, any sensitive/confidential/compromising content found on data storage or similar platforms – could be used for blackmail or other malicious purposes.

To summarize, by trusting an email like "Requirements For Your Inbox Delivery" – users can experience severe privacy issues, financial losses, and even identity theft.

If you have already disclosed your log-in credentials – immediately change the passwords of all potentially exposed accounts and inform their official support.

Threat Summary:
Name "Requirements For Your Inbox Delivery" phishing email
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Email account must be verified to avoid service interruptions.
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

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Phishing spam campaign examples

We have investigated thousands of spam emails; "Password Reset Confirmation", "Your Password Is Due For Renewal", "Netflix - Update Your Account Information", and "DHL - Incoming Shipment Notification" are merely a few examples of phishing letters.

Deceptive mail is used to facilitate a wide variety of scams and even to proliferate malware. These emails may be competently disguised as messages from legitimate companies, service providers, institutions, organizations, authorities, and other entities.

Due to how prevalent spam mail is and how well-made it can be – we strongly recommend approaching incoming emails and other messages with care.

How do spam campaigns infect computers?

Cyber criminals often use spam campaigns to distribute malware. These emails/messages can contain malicious files as attachments or download links. They can be documents (Microsoft Office, Microsoft OneNote, PDF, etc.), archives (RAR, ZIP, etc.), executables (.exe, .run, etc.), JavaScript, and so on.

Once opened – the virulent file triggers the infection process. However, some formats can require additional interaction to initiate malware download/installation chains. For example, Microsoft Office files need users to enable macro commands (i.e., editing/content), while OneNote documents require them to click on embedded links or files.

How to avoid installation of malware?

We strongly advise treating incoming emails, PMs/DMs, SMSes, and other messages with caution. Attachments or links found in dubious/irrelevant mail must not be opened, as they can be infectious. We recommend using Microsoft Office versions released after 2010 since their "Protected View" mode prevents automatic macro command execution.

Since malware is not distributed only through spam mail, we also advise downloading only from official/verified sources. Another recommendation is to activate and update programs using genuine functions/tools, as illegal activation tools ("cracks") and third-party updaters can contain malware.

Furthermore, it is paramount to be vigilant while browsing since fraudulent and malicious online content usually appears legitimate and harmless.

We must stress the importance of having a dependable anti-virus installed and kept updated. Security software must be used to perform regular system scans and to remove detected threats and issues. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the "Requirements For Your Inbox Delivery" spam email letter:

Subject: Urgent!! Inbound messages has been stopped for ********


Requirements for your inbox delivery


One mail pending on Server


We need to verify your email address.
Click the button to instantly become a trusted sender.


Verify me
   
(To view this message as a web page,  click here.)


New service provider wants to ensure users do not receive unwanted email. Verifying your email address will ensure that all future email  will be delivered directly to the inbox without delay.


Verification using the button above is instantaneous


Thanks,


******** Service Provider

Screenshot of the phishing website promoted by the "Requirements For Your Inbox Delivery" spam campaign:

Requirements For Your Inbox Delivery scam email promoted phishing site

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:

Types of malicious emails:

Phishing email icon Phishing Emails

Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.

Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.

After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.

Email-virus icon Emails with Malicious Attachments

Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.

In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.

If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.

While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.

Sextortion email icon Sextortion Emails

This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.

To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.

How to spot a malicious email?

While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:

  • Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
  • Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
  • Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
  • Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.

To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows

Example of a spam email:

Example of an email spam

What to do if you fell for an email scam?

  • If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
  • If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
  • If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
  • If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using Combo Cleaner Antivirus for Windows.
  • Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.

Frequently Asked Questions (FAQ)

Why did I receive this email?

Spam emails are not personal. Cyber criminals distribute them in mass-scale operations with the hopes that at least some recipients will fall for their scams.

I have provided my personal information when tricked by this spam email, what should I do?

If you have provided your log-in credentials – change the passwords of all possibly compromised accounts and inform their official support without delay. And if you've disclosed other private information (e.g., ID card details, passport photos/scans, credit card numbers, etc.) – immediately contact relevant authorities.

I have read a spam email but didn't open the attachment, is my computer infected?

No, merely reading an email will not trigger any malware download/installation processes. Systems are infected when malicious attachments or links are opened/clicked.

I have downloaded and opened a file attached to a spam email, is my computer infected?

If the opened file was an executable (.exe, .run, etc.) – most likely, yes – your device was infected. However, you might have avoided this if it was a document (.doc, .xls, .one, .pdf, etc.). These formats can require additional user interaction to jumpstart system infection processes (e.g., enabling macro commands, clicking embedded files/links, etc.).

Will Combo Cleaner remove malware infections present in email attachments?

Yes, Combo Cleaner is capable of detecting and eliminating practically all known malware infections. It must be emphasized that performing a complete system scan is crucial since sophisticated malicious programs typically hide deep within systems.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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