How to remove ExperienceSys adware and the adverts it displays
Written by Tomas Meskauskas on
What kind of application is ExperienceSys?
ExperienceSys is a rogue app that we discovered while investigating new submissions to the VirusTotal website. Our analysis of this application revealed that it is adware belonging to the AdLoad malware family.
ExperienceSys adware overview
Adware stands for advertising-supported software. It is designed to feed users with undesirable/deceptive ads. This third-party graphical content is displayed on various interfaces.
The advertisements predominantly promote online scams, unreliable/harmful software, and potential malware. Some of these ads can even be triggered (i.e., by being clicked) to perform downloads/installations without user permission.
Keep in mind that while legitimate products and services may be encountered through these adverts – they are unlikely to be endorsed in this fashion by any official parties. It is most probable that this promotion is undertaken by scammers who abuse the content's affiliate programs in order to obtain illegitimate commissions.
Advertising-supported software might not run intrusive advertisement campaigns if the browser/system is incompatible, specific websites are not visited, or other conditions are unsuitable. However, even if ExperienceSys does not display ads – its presence on a system remains a threat.
AdLoad applications commonly have browser hijacker traits, although the ExperienceSys app did not exhibit any such qualities during testing.
Data harvesting is standard for adware and may apply to ExperienceSys. Targeted information usually includes: visited URLs, viewed pages, searched queries, Internet cookies, usernames/passwords, personally identifiable details, credit card numbers, etc. The collected data can then be sold to third-parties or otherwise abused for profit.
In summary, advertising-supported software like ExperienceSys can cause system infections, serious privacy issues, financial losses, and even identity theft.
| Name | Ads by ExperienceSys |
| Threat Type | Adware, Mac malware, Mac virus |
| Detection Names | Avast (MacOS:Adload-AB [Trj]), Combo Cleaner (Gen:Variant.Adware.MAC.Adload.5), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.C), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.g), Full List (VirusTotal) |
| Additional Information | This application belongs to Adload malware family. |
| Symptoms | Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
| Distribution methods | Deceptive pop-up ads, free software installers (bundling), torrent file downloads. |
| Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
| Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Adware examples
TradeAero, FeedWild, VentureConnect, and VirtualNano are just a few examples of adware that we have examined recently. Advertising-supported software typically appears legitimate and offers various useful functionalities. However, these features are usually fake and serve the purpose of bait to trick users into downloading/installing the software.
It must be mentioned that even if an application or a browser extension operates as indicated by its promotional material – that is not a guarantee of legitimacy or safety.
How did ExperienceSys install on my computer?
Adware can have "official" download webpages, and it is promoted on scam sites. Users primarily access such pages via redirects caused by misspelled URLs, websites using rogue advertising networks, spam browser notifications, intrusive ads, or installed adware (with browser force-opening capabilities).
Advertising-supported software can also be bundled with ordinary programs. The risk of inadvertently permitting bundled content access into the system is increased by downloading from untrustworthy sources (e.g., freeware and free file-hosting sites, Peer-to-Peer sharing networks, etc.) and by rushing through installation processes (e.g., ignoring terms, skipping steps, using "Easy/Quick" settings, etc.).
Intrusive adverts spread adware as well. Once clicked on, some of these advertisements can execute scripts to perform stealthy downloads/installations.
How to avoid installation of adware?
It is important to always research software before downloading or purchasing it. Furthermore, all downloads must be performed from official and verified channels. When installing, we recommend reading terms, studying possible options, using the "Custom/Advanced" settings, and opting out of all additional apps, extensions, tools, and so on.
We also advise being careful while browsing since fake and malicious online content usually appears legitimate and harmless. For example, while intrusive ads may look innocuous – they redirect to unreliable/questionable websites (e.g., adult dating, pornography, gambling, etc.).
Should you keep encountering adverts and/or redirects of this kind, inspect the system and immediately remove all dubious applications and browser extensions/plug-ins. If your computer is already infected with ExperienceSys, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.
Pop-up window displayed once ExperienceSys adware's installation is over:
ExperienceSys adware's installation folder:
Instant automatic Mac malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac
By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.
Quick menu:
- What is ExperienceSys?
- STEP 1. Remove ExperienceSys related files and folders from OSX.
- STEP 2. Remove ExperienceSys ads from Safari.
- STEP 3. Remove ExperienceSys adware from Google Chrome.
- STEP 4. Remove ExperienceSys ads from Mozilla Firefox.
Video showing how to remove ExperienceSys adware using Combo Cleaner:
ExperienceSys adware removal:
Remove ExperienceSys-related potentially unwanted applications from your "Applications" folder:
Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.
After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Remove adware-related files and folders
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware generated files in the /Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: /Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the ~/Library/Application Support/ folder:
In the Go to Folder... bar, type: ~/Library/Application Support/
In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.
Check for adware generated files in the ~/Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: ~/Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the /Library/LaunchDaemons/ folder:
In the "Go to Folder..." bar, type: /Library/LaunchDaemons/
In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
Remove malicious extensions from Internet browsers
Remove malicious Safari extensions:
Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".
In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
Remove malicious extensions from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
Frequently Asked Questions (FAQ)
What harm can adware cause?
Adware promotes ads that push content capable of causing severe problems (e.g., system infections, privacy issues, financial losses, etc.). It can also diminish the browsing experience and system performance. This software is considered to be a threat to user privacy since it usually collects sensitive information.
What does adware do?
Adware stands for advertising-supported software. It is designed to display advertisements on visited sites and/or other interfaces. Additionally, some types can generate redirects and gather private data.
How do adware developers generate revenue?
Adware developers profit primarily via affiliate programs by promoting various websites, applications, browser extensions, products, services, and other content.
Will Combo Cleaner remove ExperienceSys adware?
Yes, Combo Cleaner is capable of scanning computers and eliminating installed adware-type apps. Note that manual removal (performed without the aid of security programs) might be ineffective. In some cases, even after the advertising-support software has been manually removed – various components (files) remain hidden within the system. The remnants may continue to run and cause issues. Hence, it is paramount to eliminate adware thoroughly.
Outstanding!
▼ Show Discussion