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How to remove FrequencyRemote unwanted app from a computer

Also Known As: Ads by FrequencyRemote
Type: Mac Virus
Damage level: Medium

What kind of application is FrequencyRemote?

Our team has examined FrequencyRemote and concluded that the purpose of this app is to display annoying advertisements to users. Apps of this type are classified as adware (advertising-supported software). It is noteworthy that users often download and install adware without realizing it.

FrequencyRemote adware

More about FrequencyRemote

Adware is software that displays advertisements on a computer or mobile device, typically as pop-up ads or banners on websites. Advertisements shown by FrequencyRemote can open a wide variety of pages, including legitimate websites and malicious websites.

FrequencyRemote may display ads that redirect users to websites that promote fake software updates, phishing websites that attempt to steal personal information, or websites that distribute malware or unreliable software. Also, these ads may be designed to trigger unexpected downloads and installations.

In some cases, ads shown by apps like FrequencyRemote may also lead to legitimate websites. For example, an ad may promote a legitimate product or service, but the adware program may display the ad in an intrusive and unwanted way.

Threat Summary:
Name Ads by FrequencyRemote
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:AdAgent-L [Adw]), Combo Cleaner (Gen:Variant.Adware.MAC.AdLoad.8), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.C), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.h), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

More about adware

Adware programs can collect a variety of data about users, including browsing history, search queries, IP addresses, and information about the computer or device. This information may be used to display targeted advertisements or sold to third-party advertisers.

Adware programs may also collect personal information, such as email addresses and passwords. Their developers may use the obtained information for malicious purposes such as identity theft. Additionally, these apps may hijack web browsers (change their settings) to promote fake or untrustworthy search engines.

Examples of apps similar to FrequencyRemote are MicroInput, SkilledRotator, ExpandedOrigin.

How did FrequencyRemote install on my computer?

Adware may be bundled with legitimate software downloads, such as free applications or browser extensions. Users may unwittingly agree to install the adware as part of the software installation process.

Also, users may be redirected to malicious websites that prompt them to download adware. These websites may use deceptive tactics, such as fake system error messages or warnings, to trick users into downloading and installing adware. Either way, adware gets installed often without the knowledge or consent of users.

How to avoid installation of unwanted applications?

Only download software from trusted sources, such as the official website of the software provider. Avoid downloading software from unfamiliar websites, as these may be sources of adware or other malware.

Always read the terms and conditions of software installations carefully, and be wary of any software that asks for permission to install additional programs or browser extensions. Avoid clicking on ads or links from unfamiliar or suspicious sources, as these may lead to malicious websites or unwanted adware installations.

If your computer is already infected with FrequencyRemote, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

A message that appears after the installation of FrequencyRemote application:

FrequencyRemote adware pop-up displayed once installation is done

FrequencyRemote's installation folder:

FrequencyRemote adware installation folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove FrequencyRemote adware using Combo Cleaner:

FrequencyRemote adware removal:

Remove FrequencyRemote-related potentially unwanted applications from your "Applications" folder:

Manual removal of malicious Mac applications

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Adware is often considered unwanted software because it can slow down the performance of a computer or device, and the ads can be intrusive and annoying to users.

What does adware do?

Adware displays advertisements on a computer or mobile device. Also, adware can collect data about users and hijack web browsers.

How do adware developers generate revenue?

Adware developers usually earn money by promoting different products, websites, or services, with most of their revenue coming from affiliate programs.

Will Combo Cleaner remove FrequencyRemote adware?

Combo Cleaner can scan your computer for adware-type applications and remove them. It is recommended to remove adware automatically since manual removal may not always be sufficient.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by FrequencyRemote QR code
Scan this QR code to have an easy access removal guide of Ads by FrequencyRemote on your mobile device.
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Platform: macOS

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To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.