Removing the "Mobile" adware-type application from your operating system
Written by Tomas Meskauskas on (updated)
What is "Mobile" adware?
While inspecting suspicious software-promoting websites, our research team found an adware-type application called Mobile. This app is designed to run intrusive advertisement campaigns. Additionally, Mobile might have data tracking functionalities.
Mobile adware overview
Adware stands for advertising-supported software. In other words, it enables the placement of third-party graphical content (advertisements) on visited websites and/or other interfaces.
These ads endorse untrustworthy/dangerous sites, online scams, and malware. Some intrusive adverts can even perform stealthy downloads/installations upon being clicked.
Note that any legitimate products encountered via these advertisements are unlikely to be promoted by their actual developers. Instead, this promotion is undertaken by scammers abusing the products' affiliate programs to acquire illegitimate commissions.
It is noteworthy that advertising-supported software might not display ads if certain conditions are unsuitable, e.g., incompatible browser/system or user geolocation, specific sites are not visited, etc. However, regardless of whether Mobile displays adverts or not - its presence endangers device/user safety.
Furthermore, this application likely has data tracking functionalities. Targeted information can include: visited URLs, viewed webpages, searched queries, account log-in credentials, personally identifiable details, credit card numbers, etc. The collected data can then be shared with and/or sold to third-parties (potentially, cyber criminals).
In summary, the presence of software like Mobile on devices can lead to system infections, severe privacy issues, financial losses, and even identity theft.
| Name | Ads by Mobile |
| Threat Type | Adware, Unwanted ads, Pop-up Virus |
| Detection Names (iso) | N/A (VirusTotal) |
| Detection Names (app) | N/A (VirusTotal) |
| Rogue Process Name | nwjs (process name may vary) |
| Symptoms | Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed. |
| Distribution Methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers. |
| Damage | Decreased computer performance, browser tracking - privacy issues, possible additional malware infections. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Adware examples
We have analyzed thousands of adware samples; Markets, Travel, and Healthy are a few examples of applications that are nearly identical to Mobile, while Webpage Text Reader, Movie Database, EyeEase - are some of our latest finds within this software category.
Adware typically appears legitimate and innocuous. However, these functionalities seldom work as promised, and in most cases - they do not work at all.
How did Mobile install on my computer?
We obtained Mobile adware from a dubious download webpage. In addition to such websites, this software is also promoted on scam sites. Most users typically access such pages via redirects caused by mistyped URLs, sites using rogue advertising networks, intrusive ads, spam browser notifications, or installed adware (with browser force-opening abilities).
"Bundling" - packing regular programs with unwanted/malicious supplements - is also used to distribute adware. Download from untrustworthy channels (e.g., unofficial and freeware websites, P2P sharing networks, etc.) and rushed installations increase the risk of allowing bundled content into the system.
Additionally, intrusive advertisements proliferate advertising-supported software. When clicked on, some of these adverts can execute scripts to perform downloads/installations without user permission.
How to avoid installation of adware?
We strongly recommend researching software and downloading only from official and verified channels. When installing, it is crucial to read terms, inspect possible options, use the "Custom" or "Advanced" settings, and opt-out of all supplementary apps, tools, extensions, etc.
Another recommendation is to be vigilant when browsing since fraudulent and malicious content usually appears legitimate. For example, intrusive advertisements look harmless yet redirect to highly questionable sites (e.g., gambling, pornography, adult-dating, etc.).
If you encounter ads/redirects of this kind, check the system and immediately remove all suspicious applications and browser extensions/plug-ins. If your computer is already infected with Mobile, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this adware.
Screenshot of Mobile adware's installer contents:
Screenshot of Mobile adware's process on the Windows Task Manager ("nwjs" process name):
Screenshot of the website used to promote Mobile adware:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:
- What is Mobile?
- STEP 1. Uninstall Mobile adware-type application using Control Panel.
- STEP 2. Remove unwanted ads from Google Chrome.
- STEP 3. Remove unwanted ads from Mozilla Firefox.
- STEP 4. Remove rogue extensions from Safari.
- STEP 5. Remove rogue plug-ins from Microsoft Edge.
Mobile adware removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "Mobile", select this entry and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application (which causes Mobile ads), scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove adware from Internet browsers:
At time of research, Mobile did not install its browser plug-ins on Microsoft Edge, Google Chrome, or Mozilla Firefox, however, it was bundled with other adware. Therefore, you are advised to remove all potentially unwanted browser add-ons from your Internet browsers.
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
Optional method:
If you continue to have problems with removal of the ads by mobile, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window), select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
Optional method:
Computer users who have problems with ads by mobile removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon 
(at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the ads by mobile, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
Post a comment:
If you have additional information on ads by mobile or it's removal please share your knowledge in the comments section below.
Frequently Asked Questions (FAQ)
What harm can adware cause?
Adware can diminish the browsing experience and system performance. This software typically has data tracking functionalities - therefore, it is considered to be a privacy threat. Furthermore, adware-delivered advertisements promote deceptive/harmful content that can cause serious problems (e.g., system infections, financial losses, etc.).
What does adware do?
Adware is designed to deliver intrusive ad campaigns. In other words, this software displays advertisements on various interfaces. Additionally, some types can force-open websites and gather private information.
How do adware developers generate revenue?
Adware developers generate revenue mainly through affiliate programs by endorsing various websites, apps, products, services, and other content.
Will Combo Cleaner remove Mobile adware?
Yes, Combo Cleaner can scan devices and eliminate all the adware-type applications present. It is noteworthy that manual removal (unaided by security programs) might not be an ideal solution. In some cases, even after the advertising-supported software has been (manually) removed - various remnants (files) stay hidden within the system. Furthermore, the remaining components may continue to run and cause problems. Therefore, it is crucial to eliminate adware thoroughly.
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