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How to remove the ResolutionProduct adware from your operating system

Also Known As: Ads by ResolutionProduct
Type: Mac Virus
Damage level: Medium

What is ResolutionProduct?

ResolutionProduct is a rogue application, which our researchers discovered while inspecting new submissions to VirusTotal. After analyzing ResolutionProduct, we determined that it operates as advertising-supported software (adware). Additionally, this app is part of the AdLoad malware family.

ResolutionProduct adware

ResolutionProduct adware overview

Adware displays advertisements on visited sites and/or different interfaces. The ads push online scams, unreliable/hazardous websites and software, and even malware. Once clicked on, some intrusive adverts can make downloads/installations without user permission.

It has to be mentioned that any genuine products encountered through these ads are unlikely to be promoted by their actual developers. Instead, this endorsement is undertaken by scammers abusing the products' affiliate programs to acquire illegitimate commissions.

However, even if ResolutionProduct does not deliver advertisements - it still poses threats to device integrity and user safety. Advertising-supported software might not operate as designed if the browser/system or user geolocation are incompatible, visits to specific sites are not made, or other conditions are unsuitable.

Furthermore, AdLoad adware commonly has browser hijacker qualities, which might apply to ResolutionProduct. However, this application did not exhibit any such traits during testing.

What is more, ResolutionProduct likely has data tracking abilities. Advertising-supported software tends to collect visited URLs, viewed pages, searched queries, usernames/passwords, personally identifiable details, credit card numbers, and so forth. The gathered information is monetized through sale to third-parties (potentially, cyber criminals).

To summarize, the presence of software like ResolutionProduct on devices can lead to system infections, serious privacy issues, financial losses, and even identity theft.

Threat Summary:
Name Ads by ResolutionProduct
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:Agent-TX [Trj]), Combo Cleaner (Adware.MAC.Generic.27125), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.G), McAfee (RDN/Generic.osx), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware examples

We have analyzed thousands of adware samples; AllocateClassicsOrionRound, and SampleFormat are merely a couple of examples. This software typically appears genuine and offers "useful" features. However, these functionalities rarely work as promised, and in most cases - they are utterly nonoperational.

How did ResolutionProduct install on my computer?

Adware can have "official" download webpages, and it is promoted on scam sites. Users typically enter websites of this kind through redirects caused by pages that use rogue advertising networks, spam browser notifications, misspelled URLs, spam browser notifications, intrusive adverts, or installed adware (with browser force-opening capabilities).

Additionally, fake Adobe Flash Player updaters/installers proliferate advertising-supported software. Intrusive advertisements are used in distribution as well. When clicked on, these ads can execute scripts to perform stealthy downloads/installations.

Adware can also be bundled (packed together) with regular programs. Download from dubious channels (e.g., unofficial and free file-hosting websites, P2P sharing networks, etc.) and rushed installations increase the risk of inadvertently permitting bundled content into the device.

How to avoid installation of adware?

We strongly recommend downloading from official and trustworthy sources. We advise caution when installing, i.e., reading terms, studying possible options, using the "Custom" or "Advanced" settings, and opting-out of all additions.

Another recommendation is to be vigilant when browsing since illegitimate and malicious content typically appears harmless. For example, intrusive ads look ordinary yet redirect to highly questionable websites (e.g., pornography, gambling, adult-dating, etc.).

In case of encounters with such advertisements/redirects, inspect the device and immediately remove all suspicious applications and browser extensions/plug-ins. If your computer is already infected with ResolutionProduct, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once ResolutionProduct adware's installation is over:

Pop-up displayed once ResolutionProduct installation is complete

ResolutionProduct adware's installation folder:

ResolutionProduct adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove ResolutionProduct adware using Combo Cleaner:

ResolutionProduct adware removal:

Remove ResolutionProduct-related potentially unwanted applications from your "Applications" folder:

Manual removal of malicious Mac applications

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Adware can decrease browsing quality and system performance. It is also considered to be a privacy threat, as this software usually collects sensitive data. Furthermore, adware-delivered ads can be dangerous and cause severe issues (e.g., system infections, financial losses, etc.).

What does adware do?

Adware operates by displaying adverts on visited webpages and/or other interfaces. Some types can also force-open websites and gather private data.

How do adware developers generate revenue?

Most of the profit is generated via affiliate programs by promoting various sites, apps, products, services, etc. Adware developers might earn commission from ad clicks, website visits, file downloads, product purchases, service subscriptions, or similar.

Will Combo Cleaner remove ResolutionProduct adware?

Yes, Combo Cleaner is capable of scanning your devices and eliminating the adware-type applications installed. Note that manual removal (unaided by security programs) might be ineffective. Since despite the advertising-supported software having been (manually) removed - various components (files) may remain hidden in the system. These remnants can continue running and causing issues. Hence, it is paramount to eliminate adware thoroughly.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
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