How to remove InformationPing unwanted application
Written by Tomas Meskauskas on
What kind of application is InformationPing?
Our team has discovered an untrustworthy application called InformationPing while examining deceptive websites instructing visitors to update outdated software. We learned that InformationPing has no useful features - the main purpose of this app is to display intrusive advertisements. Software of this type is classified as adware.
InformationPing adware in detail
After testing many applications like InformationPing, we found that they bombard users with banners, coupons, surveys, pop-ups, and ads of other types. In most cases, clicking on those ads opens various scam websites (e.g., investment, technical support scam sites), pages hosting shady apps or even malware.
Another reason not to have InformationPing installed is that it may be capable of reading sensitive information. It is common for such apps to be designed to read passwords, credit card details, telephone numbers, and other personal details. Developers of untrustworthy apps can misuse such information for malicious purposes.
| Name | Ads by InformationPing |
| Threat Type | Adware, Mac malware, Mac virus |
| Detection Names | Avast (MacOS:Adload-AG [Adw]), Combo Cleaner (Gen:Variant.Adware.MAC.AdLoad.13), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.G), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.h), Full List (VirusTotal) |
| Additional Information | This application belongs to Adload malware family. |
| Symptoms | Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
| Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads. |
| Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
| Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
More about adware
Most adware-type applications generate annoying ads. In some cases, they not only show ads but also manipulate the settings of web browsers (to promote fake search engines) and gather personal information. It is uncommon for apps of this type to be downloaded and installed intentionally. More adware examples are GenesisOdyssey, PixelUnlimited, and ConnectionInteractive.
How did InformationPing install on my computer?
Adware is a type of software that is often distributed using deceptive methods. It is common for it to be installed via fake installers downloaded from shady websites, untrustworthy ads designed to run certain scripts, and software bundles. In the last case, users install adware after they finish installations without changing certain settings.
Installers containing adware have "Advanced", "Custom", or other settings or ticked checkboxes. Adware gets installed when those settings are not changed while installing software.
How to avoid installation of unwanted applications?
Do not download apps from questionable sources - do not use P2P networks, unofficial pages, third-party downloaders, and similar sources for that. Download apps from official pages and stores. Deselect unwanted applications before installing software (change the provided settings to deselect optional installations).
Also, do not click on advertisements appearing on suspicious websites or allow such pages to show notifications. If your computer is already infected with InformationPing, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.
A pop-up that appears after the installation of InformationPing:
InformationPing's installation folder:
Instant automatic Mac malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac
By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.
Quick menu:
- What is InformationPing?
- STEP 1. Remove InformationPing related files and folders from OSX.
- STEP 2. Remove InformationPing ads from Safari.
- STEP 3. Remove InformationPing adware from Google Chrome.
- STEP 4. Remove InformationPing ads from Mozilla Firefox.
Video showing how to remove InformationPing adware using Combo Cleaner:
InformationPing adware removal:
Remove InformationPing-related potentially unwanted applications from your "Applications" folder:
Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Remove adware-related files and folders
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware generated files in the /Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: /Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the ~/Library/Application Support/ folder:
In the Go to Folder... bar, type: ~/Library/Application Support/
In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.
Check for adware generated files in the ~/Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: ~/Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the /Library/LaunchDaemons/ folder:
In the "Go to Folder..." bar, type: /Library/LaunchDaemons/
In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
Remove malicious extensions from Internet browsers
Remove malicious Safari extensions:
Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".
In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
Remove malicious extensions from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
Frequently Asked Questions (FAQ)
What harm can adware cause?
The main problem with adware is that it shows ads that conceal the contents of visited websites. It diminishes the web browsing experience. Also, adware can slow down a computer and even invade privacy.
What does adware do?
Adware displays intrusive advertisements. In addition to showing unwanted ads, it can hijack a web browser (change its settings to promote a fake search engine) and gather data.
How do adware developers generate revenue?
Most adware developers monetize adware by promoting websites, products, services, etc. Their main source of income is affiliate programs.
Will Combo Cleaner remove InformationPing adware?
Combo Cleaner will scan the operating system and eliminate all adware-type applications. It removes adware automatically. It is worth mentioning that manual removal can be complicated since files belonging to adware often remain in the system even after the removal.
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