How to remove ConnectionInteractive adware
Written by Tomas Meskauskas on
What kind of application is ConnectionInteractive?
ConnectionInteractive is the name of an application our team discovered after using a fake installer downloaded from a deceptive website. During our analysis, we found that ConnectionInteractive is a useless application designed to generate advertisements. Thus, we classified ConnectionInteractive as adware.
ConnectionInteractive adware in detail
ConnectionInteractive can display various pop-ups, banners, coupons (and other ads) designed to promote untrustworthy pages. Clicking on those ads can open technical support scam pages (and other scams), download sites for potentially malicious apps, etc. Moreover, those ads may cause unexpected downloads and installations.
Another common problem with apps like ConnectionInteractive is that they can read sensitive information such as credit card details, passwords, and browsing-related data. Adware developers can misuse gathered data for malicious purposes (e.g., to hijack online accounts).
| Name | Ads by ConnectionInteractive |
| Threat Type | Adware, Mac malware, Mac virus |
| Detection Names | Avast (MacOS:Adload-AG [Adw]), Combo Cleaner (Adware.MAC.Generic.26810), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.G), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.j), Full List (VirusTotal) |
| Additional Information | This application belongs to Adload malware family. |
| Symptoms | Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
| Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads. |
| Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
| Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Adware in general
The purpose of adware is to bombard users with intrusive advertisements. Also, software of this type can have additional functions - it can hijack a web browser to promote some fake search engine and gather information. In most cases, adware is promoted as legitimate software without disclosing the advertisements aspect.
How did ConnectionInteractive install on my computer?
Usually, adware gets downloaded and installed unintentionally. It is caused by clicking deceptive advertisements or using fake installers downloaded from shady pages. Also, adware is distributed via various downloaders and installers (software bundles). Advertisements can download or install adware when designed to run certain scripts.
Downloaders/installers used to distribute adware have "Advanced", "Custom", or similar settings (or ticked checkboxes). Unwanted downloads/installations are caused by downloading or installing software without changing those settings.
How to avoid installation of unwanted applications?
Check downloaders and installers for unwanted apps and deselect them before downloading or installing software. Do not click on advertisements and notifications displayed by shady websites. Always use official pages, stores, and direct links to download files and applications. Do not use P2P networks, unofficial sites, free file hosting sites, etc.
If your computer is already infected with ConnectionInteractive, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.
A pop-up that appears after the installation of ConnectionInteractive adware:
ConnectionInteractive's installation folder:
Instant automatic Mac malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac
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Quick menu:
- What is ConnectionInteractive?
- STEP 1. Remove ConnectionInteractive related files and folders from OSX.
- STEP 2. Remove ConnectionInteractive ads from Safari.
- STEP 3. Remove ConnectionInteractive adware from Google Chrome.
- STEP 4. Remove ConnectionInteractive ads from Mozilla Firefox.
Video showing how to remove ConnectionInteractive adware using Combo Cleaner:
ConnectionInteractive adware removal:
Remove ConnectionInteractive-related potentially unwanted applications from your "Applications" folder:
Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Remove adware-related files and folders
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware generated files in the /Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: /Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the ~/Library/Application Support/ folder:
In the Go to Folder... bar, type: ~/Library/Application Support/
In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.
Check for adware generated files in the ~/Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: ~/Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the /Library/LaunchDaemons/ folder:
In the "Go to Folder..." bar, type: /Library/LaunchDaemons/
In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
Remove malicious extensions from Internet browsers
Remove malicious Safari extensions:
Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".
In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
Remove malicious extensions from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
Frequently Asked Questions (FAQ)
What harm can adware cause?
The most common problems that users experience while having adware installed are diminished web browsing experience and slower computer performance. Sometimes, adware can cause problems related to online privacy.
What does adware do?
It shows unwanted advertisements. In some cases, it can hijack a web browser by changing its settings. Also, adware can be capable of collecting information.
How do adware developers generate revenue?
Typically, they use adware to promote websites, products, services, and so on. Their main channel of the income usually is various affiliate programs.
Will Combo Cleaner remove ConnectionInteractive adware?
Yes, Combo Cleaner will scan your computer and remove adware without leaving any files belonging to it. It is worth knowing that manual removal can be difficult since files belonging to adware remain in the system even after the removal.
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