How to remove Helperate adware from a web browser
Written by Tomas Meskauskas on
What kind of application is Helperate?
Helperate is the name of an application we discovered while inspecting a shady website offering to install a browser extension. Our team has tested Helperate and learned that it functions as adware. This application displays intrusive advertisements. It is strongly recommended not to have it on a web browser.
More about Helperate adware
It is common for apps like Helperate to display ads that promote various scams, shady applications, phishing pages, and other untrustworthy sites. They generate pop-ups, banners, coupons, and other ads. Moreover, clicking on advertisements displayed by apps like Helperate can cause unexpected downloads and installations.
It is known that Helperate can read and change data on all websites. Its developers may be using it to collect browsing-related and even sensitive information. What is worse, data collected by Helperate may be misused for malicious purposes. In conclusion, having adware like Helperate on a web browser can cause various issues.
| Name | Ads by Helperate |
| Threat Type | Adware |
| Symptoms | Your computer becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
| Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads. |
| Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Adware in general
Advertising-supported applications feed users with unwanted advertisements. In certain cases, they can hijack web browsers and gather information. Most of these apps are promoted/distributed using deceptive pages and other shady methods. More adware examples are Finding Solutions, Dark Display, and Dark Mode Online.
How did adware install on my computer?
Helperate is promoted on a shady website offering to fix errors on the Chrome browser before continuing to some website. It gets added to a web browser after clicking the "Continue" button and following the provided instructions.
Also, adware is distributed via deceptive ads and software bundles. When software downloaders and installers contain adware, they have "Advanced", "Custom", or similar settings. Consent to install adware alongside other software is given after finishing the installation process without changing those settings.
How to avoid installation of unwanted applications?
Do not click on suspicious ads (especially while visiting questionable websites). Never agree to receive notifications from shady pages. Download apps and files from legitimate sources such as official pages and stores. Check downloaders and installers for unwanted apps (and deselect them) before downloading or installing any software.
If your computer is already infected with rogue applications, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.
Website promoting Helperate adware:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:
- What is Helperate?
- STEP 1. Uninstall adware applications using Control Panel.
- STEP 2. Remove rogue plug-ins from Google Chrome.
- STEP 3. Remove adware-type extensions from Mozilla Firefox.
- STEP 4. Remove malicious extensions from Safari.
- STEP 5. Remove rogue plug-ins from Microsoft Edge.
Adware removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any unwanted applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove adware from Internet browsers:
Video showing how to remove unwanted browser add-ons:
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "Helperate" and other recently-installed suspicious extensions, select these entries and click "Remove".
Optional method:
If you continue to have problems with removal of the ads by helperate, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window), select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
Optional method:
Computer users who have problems with ads by helperate removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon 
(at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the ads by helperate, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
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Frequently Asked Questions (FAQ)
What harm can adware cause?
The most common problems with having adware installed on the operating system (or added to a browser) are diminished web browsing experience, slow computer performance, manipulated web browser's settings, and invaded privacy.
What does adware do?
It displays annoying advertisements. In some cases, it has additional functionalities. For example, adware hijacks a web browser or collects various data.
How do adware developers generate revenue?
Most adware developers participate in affiliate programs. They use adware to promote various products, services, web pages, and so on. They monetize adware by getting paid a commission fee.
Will Combo Cleaner remove Helperate adware?
Yes, Combo Cleaner will scan your computer and remove all adware from it. In some cases, when adware is removed manually, its files or other components remain in the system. Thus, it is recommended to remove adware automatically with Combo Cleaner.
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