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How to remove the UpgradedPlatform unwanted application?

Also Known As: Ads by UpgradedPlatform
Type: Mac Virus
Damage level: Medium

What is UpgradedPlatform adware?

UpgradedPlatform is a potentially unwanted application (PUA) designed to function as adware and a browser hijacker - it displays advertisements and promotes the address of a fake search engine by modifying web browser's settings. It is likely that UpgradedPlatform functions as data collector as well.

UpgradedPlatform adware

UpgradedPlatform adware in detail

It is common for adware-type applications like UpgradedPlatform to generate banners, pop-ups, coupons, surveys, and other advertisements designed to promote download websites for potentially unwanted applications, deceptive pages encouraging to provide personal information, and other untrustworthy sites.

A couple of examples of websites that ads generated by an app like UpgradedPlatform could open are "Your System Is Infected With 3 Viruses", "Congratulations! Netflix User!", "IOS /MAC Defender Alert". It is strongly recommended not to trust (click) advertisements generated by advertising-supported applications like UpgradedPlatform.

Furthermore, this potentially unwanted application is designed to hijack a browser by changing its settings such as the address of a default search engine, homepage and new tab. More precisely, it is designed to change the aforementioned addresses to an address of a fake search engine and prevent users from changing them to any other address.

It is important to know that fake search engines can be designed to show results generated by Google, Yahoo, or other legitimate search engines or generate misleading results (promote questionable websites). Either way, it is strongly recommended not to use fake search engines, especially if they are promoted through PUAs like UpgradedPlatform.

One more detail about UpgradedPlatform is that this app may be designed to collect browsing-related and (or) personal information. More precisely, it may be designed to gather IP addresses, visited websites, geolocations, etc., and (or) credit card details, passwords, or other sensitive information.

What is worse, information collected by the UpgradedPlatform application may be used to steal online accounts, identities, make fraudulent purchases. Also, it may be sold to third parties, used for marketing purposes. These are the main reasons why this application should not be downloaded and installed.

Threat Summary:
Name Ads by UpgradedPlatform
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:Adload-AG [Adw]), AVG (MacOS:Adload-AG [Adw]), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.F), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.h), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

UpgradedPlatform in general

UpgradedPlatform generates annoying advertisements that may open potentially malicious websites and changes browser's settings to force users to use a fake search engine. The main purpose of this application is to generate revenue for its developer. More adware examples are DigitalSearchApp, AnalyserKey, and SearchPrimaryData.

How did UpgradedPlatform install on my computer?

Pretty often, users download and install PUAs together with other programs. It is common for PUAs to be distributed via downloaders and installers for other programs by including them as optional offers. Users download and install PUAs when they do not change "Advanced", "Manual", "Custom" or other settings that those downloaders and installers have.

Another way to distribute PUAs is to use fake installers that are designed to look like installers for legitimate programs (for example, Adobe Flash Player). In some cases, PUAs are distributed via advertisements. Users download or install those apps by clicking advertisements designed to run certain scripts.

How to avoid installation of potentially unwanted applications?

Files and programs should not be downloaded via Peer-to-Peer networks like eMule, torrent clients, from unofficial, questionable pages, through third-party downloaders, etc. Third-party installers should not be used too. It is recommended to download files and programs from official websites and via direct links.

Furthermore, downloaders and installers should be checked for "Advanced", "Custom", "Manual" settings, or ticked checkboxes - it is common that those settings can be used to deselect optional downloads or installations. Ads on shady, questionable pages should not be clicked as well - they can open untrustworthy pages or cause unwanted downloads, installations.

All suspicious, unwanted extensions, plug-ins, or add-ons installed on a browser and programs of this kind installed on the operating system should be removed (uninstalled) as soon as possible. If your computer is already infected with UpgradedPlatform, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once UpgradedPlatform installation is over:

upgradedplatform adware pop-up displayed once installation is done

UpgradedPlatform's Contents folder:

upgradedplatform adware contents folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

UpgradedPlatform adware removal:

Remove UpgradedPlatform-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by UpgradedPlatform QR code
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