How to uninstall DeskProduct adware
Written by Tomas Meskauskas on (updated)
What is DeskProduct?
The DeskProduct app is often downloaded and installed by users inadvertently. It is distributed through a fake Adobe Flash Player installer, which makes DeskProduct a potentially unwanted application (PUA).
DeskProduct is an adware-type application, however, it also functions as a browser hijacker: it generates advertisements and alters browser settings to promote a fake search engine. There is a high probability that DeskProduct will also collect information about users.
Adware-type applications such as DeskProduct generate annoying advertisements within browsers (e.g., banners, coupons, surveys, pop-up ads). By clicking these advertisements, users allow them to open other dubious websites. In some cases, clicking them can cause unwanted downloads and installations (their creators can design them to run certain scripts to start rogue downloads and installations). In this way, installed adware can display ads used to promote dubious websites or distribute unwanted software.
Furthermore, DeskProduct hijacks browsers by changing certain settings. It promotes a fake search engine by assigning its address as the default search engine, homepage, and new tab. Users with browsers hijacked by DeskProduct (and certain other browser hijackers) are then forced to visit a specific address when they open a browser, new tab, or enter search queries into the URL bar. Typically, changes made by browser hijackers cannot be undone whilst they are installed on browsers and/or operating systems.
DeskProduct and similar apps often collect information that could be misused for marketing purposes, sold to third parties (potentially cyber criminals), used to make unauthorized transactions and purchases, steal identities, or monetized in other ways. Most collect details relating to browsing activities. For example, IP addresses, addresses of visited websites, and entered search queries, geolocations, however, some adware-type apps can read credit card details, passwords, telephone numbers, and other sensitive information.
These are all the main reasons why DeskProduct and other similar apps should never be downloaded or installed.
Name | Ads by DeskProduct |
Threat Type | Adware, Mac malware, Mac virus |
Detection Names | Avast (MacOS:Agent-MT [Trj]), BitDefender (Adware.MAC.Generic.20197), ESET-NOD32 (A Variant Of OSX/TrojanDownloader.Adload.AE), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Cimpli.m), Full List (VirusTotal) |
Symptoms | Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads. |
Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
DeskProduct is very similar to many other apps of this type including, for example, RotatorBox, StandartProduct, and AnalyzerWindow.
In most cases, they are completely useless to regular users. They do not include any valid features, improve the browsing experience, and so on. Their main goal is to generate revenue for the developers by serving advertisements, gathering user-system information, and promoting fake search engines (or addresses of other websites).
Therefore, software such as DeskProduct should never be downloaded or installed on browsers or operating systems.
How did DeskProduct install on my computer?
It is known that DeskProduct is distributed by disguising its installer as the installer for Adobe Flash Player. Typically, fake installers are available for download on deceptive websites that use scare tactics to trick users into installing unnecessary or even malicious software. Fake installers can be used to distribute malicious programs.
Browser hijackers, adware-type apps, and other types of PUAs are commonly distributed by integrating them into the download and/or installation set-ups of other programs, so that a proportion of users inadvertently download and install them together with their chosen software. This distribution method is known as "bundling".
Offers to download and install additionally-included apps usually appear in "Advanced", "Custom" and other settings of the set-ups (where they can usually be declined). Many users fail to check and change these settings, thereby granting permission for PUAs to be downloaded and installed by default.
In addition, unwanted downloads and installations are sometimes caused by clicking deceptive advertisements capable of executing certain scripts.
How to avoid installation of potentially unwanted applications
You are advised to download files and programs from official websites and via direct download links. Other tools and sources such as third party downloaders and installers, unofficial pages, and Peer-to-Peer networks (e.g., eMule, torrent clients) should not be used to download or install software.
Check all "Custom", "Advanced" and other similar settings (or available checkboxes) for offers to download and/or install unwanted apps. Do not click ads on dubious websites, since they can be designed to open bogus web pages or cause unwanted downloads and installations.
Remove any unwanted, suspicious extensions, plug-ins and add-ons installed on the browser, and software of this kind from the operating system.
If your computer is already infected with DeskProduct, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.
Text in the pop-up window that is likely to appear during the presence of DeskProduct on the system:
"DeskProduct" will damage your computer.
This file was downloaded on an unknown date.
OK
Show in Finder
Deceptive installer used to distribute DeskProduct adware (first installation step):
Deceptive installer used to distribute DeskProduct adware (second installation step):
Files related to the DeskProduct adware that need to be removed:
- ~/Library/Application Support/.[random_string]/Services/com.DeskProduct.service.app
- ~/Library/LaunchAgents/com.DeskProduct.service.plist
- /Library/Application Support/.[random_string]/System/com.DeskProduct.system
- /Library/LaunchDaemons/com.DeskProduct.system.plist
IMPORTANT NOTE! In some cases, malicious applications like DeskProduct alter system proxy settings, thereby causing unwanted redirects to a variety of dubious websites.
The redirects are likely to remain even after removing the application itself. Thus, you must restore them manually.
Step 1: Click on the gear icon in the Dock to navigate to the system settings. If the icon is not present in the Dock, you can find it in the Launchpad.
Step 2: Navigate to the Network settings.
Step 3: Select the connected network and click "Advanced...".
Step 4: Click on the "Proxies" tab and untick all protocols. You should also assign the settings of each protocol to the default: "*.local, 169.254/16".
Instant automatic Mac malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac
By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.
Quick menu:
- What is DeskProduct?
- STEP 1. Remove DeskProduct related files and folders from OSX.
- STEP 2. Remove DeskProduct ads from Safari.
- STEP 3. Remove DeskProduct adware from Google Chrome.
- STEP 4. Remove DeskProduct ads from Mozilla Firefox.
Video showing how to remove DeskProduct adware using Combo Cleaner:
DeskProduct adware removal:
Remove DeskProduct-related potentially unwanted applications from your "Applications" folder:
Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Remove adware-related files and folders
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware generated files in the /Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: /Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the ~/Library/Application Support/ folder:
In the Go to Folder... bar, type: ~/Library/Application Support/
In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.
Check for adware generated files in the ~/Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: ~/Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the /Library/LaunchDaemons/ folder:
In the "Go to Folder..." bar, type: /Library/LaunchDaemons/
In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
Remove malicious extensions from Internet browsers
Remove malicious Safari extensions:
Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".
In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
Remove malicious extensions from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
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