Avoid malware infections from "All Best Logistics" scam emails
Written by Tomas Meskauskas on (updated)
What is the "All Best Logistics" scam email?
"All Best Logistics email virus" is the name of a malware-proliferating spam campaign. This term defines a mass-scale operation during which thousands of deceptive/scam emails are sent. The messages distributed through this campaign are disguised as inquiries concerning a shipment order.
The file attached to the scam emails is designed to infect systems with GuLoader malware when opened. This malicious program operates by causing chain infections.
The scam emails (subject/title "New Shipment order #329770030663"; may vary) contain "contact details" of the sender, supposedly a company under the name "All Best Logistics". This is the title of several legitimate companies, however, none of them are associated with these messages.
The body of the messages ask recipients to provide their best rate for a shipment, so that the rate can be quoted to the sender's customer. Additionally, recipients are asked to indicate the ETD (Estimated Time of Departure), ETA (Estimated Time of Arrival), and shipping carrier in their responses.
As reference for the information that is requested, the emails have a file attached to them, which supposedly contains the order data. Instead of containing the aforementioned information, once opened, the file ("New_Shipment_order#345-4252.exe" - this name may vary) initiates download/installation of GuLoader.
This malware causes chain infections. I.e., downloading/installing additional malicious programs. Therefore, through GuLoader, the compromised device can be infected with various high-risk programs. Malware can have a wide variety of dangerous capabilities, and these features can be in different combinations.
Trojan-types are capable of stealing information (downloading content from the affected system and/or extracting it from browsers and other installed applications), spying (recording video, audio, and/or keystrokes), enabling remote access and control over the infected machine, and so on.
Ransomware operates by encrypting stored data or disabling access to the device (e.g., locking the screen) to make ransom demands for the decryption/access recovery. Cryptominers are malicious programs that abuse system resources (potentially, to the point of permanent hardware damage) to mine cryptocurrency.
In summary, by trusting the "All Best Logistics" scam emails, users can experience multiple system infections, device damage, data loss, severe privacy issues, financial losses, and identity theft. If it is suspected that GuLoader (or other malware) has already infected the system, use anti-virus software to eliminate it immediately.
Name | All Best Logistics spam |
Threat Type | Trojan, password-stealing virus, banking malware, spyware. |
Hoax | Scam emails are presented as new shipment order inquiries. |
Disguise | Scam emails are disguised as messages from All Best Logistics. |
Attachment(s) | New_Shipment_order#345-4252.exe (filename may vary) |
Detection Names | Avast (Win32:Malware-gen), BitDefender (Gen:Variant.Razy.847321), ESET-NOD32 (A Variant Of Win32/Injector.EORL), Kaspersky (Trojan.Win32.Remcos.aat), Microsoft (Trojan:Win32/Guloader.VAM!MTB), Full List Of Detections (VirusTotal) |
Symptoms | Trojans are designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine. |
Payload | GuLoader |
Rogue Process Name | Sinth Radio (process name may vary) |
Distribution methods | Infected email attachments, malicious online advertisements, social engineering, software 'cracks'. |
Damage | Stolen passwords and banking information, identity theft, the victim's computer added to a botnet. |
Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
"Here's your PayPal invoice", "Galp Energia Email Virus", "International Air & Sea Freight Forwarder", and "KROHNE Email Virus" are some examples of other spam campaigns intended to spread malware.
The emails are often presented as "important", "urgent", "priority", and similar, and they may even be disguised as mail from genuine organizations, institutions, companies, service providers, and other entities.
As well as malicious software proliferation, these large-scale operations are also used to facilitate phishing and various scams. Due to spam mail's relative prevalence, exercise caution with incoming emails.
How did "All Best Logistics email virus" infect my computer?
Systems are often infected via malicious files distributed through spam campaigns. These files can be attached and/or linked inside the emails. Infectious files can be in various formats (e.g. Microsoft Office and PDF documents, archive and executable files, JavaScript, etc.).
When these files are executed, run or otherwise opened, the infection process (i.e. malware download/installation) is triggered. For example, Microsoft Office documents (e.g. "Invoice_24077.xlsb") cause infections by executing malicious macro commands.
In Microsoft Office versions released prior to 2010, malware download/installation begins when an infectious document is opened, however, newer versions have "Protected View" mode that prevents automatic execution of macros. Instead, users are asked to enable macro commands (i.e., to enable editing/content) and hence infection processes can only be started by manually enabling macros.
How to avoid installation of malware
To avoid malware spread via spam mail, you are strongly advised against opening suspicious or irrelevant emails, especially those with any attachments or links present within them.
Additionally, use Microsoft Office versions released after 2010. Malicious programs also proliferate through untrusted download channels (e.g. unofficial and free file-hosting sites, Peer-to-Peer sharing networks and other third party downloaders), illegal software activation ("cracking") tools, and fake updaters.
Therefore, only download from official/verified sources and activate and update software with tools/functions provided by legitimate developers.
To ensure device integrity and user privacy, have a reputable anti-virus/anti-spyware suite installed and kept updated. Furthermore, use these programs to run regular system scans and to remove detected/potential threats.
If you have already opened "All Best Logistics email virus" attachment, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.
Text presented in the "All Best Logistics" scam email message:
Subject: New Shipment order #329770030663
Good Morning Sir,
Could you please advise your best rate for this new shipment as attached,
that we can quote to our customer, and advise the next shipping schedule with ETD, ETA and carrier.
Thanks & Best Regards
Emily Dagner
==================
ph.: +49 203 3096980
fax: +49 203 7599541
a.gwagner@allbestlogistics.com
www.allbestlogistics.com
==================
Managing Director: Regina Bartl
Screenshot of VirusTotal detections of the malicious file distributed via "All Best Logistics" spam campaign ("New_Shipment_order#345-4252.exe"):
Screenshot of the malicious executable's process in Windows Task Manager ("Sinth Radio"):
Instant automatic malware removal:
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Quick menu:
- What is All Best Logistics spam?
- Types of malicious emails.
- How to spot a malicious email?
- What to do if you fell for an email scam?
Types of malicious emails:
Phishing Emails
Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.
Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.
After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.
Emails with Malicious Attachments
Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.
In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.
If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.
While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.
Sextortion Emails
This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.
To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.
How to spot a malicious email?
While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:
- Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
- Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
- Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
- Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.
To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows.
Example of a spam email:
What to do if you fell for an email scam?
- If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
- If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
- If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
- If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using Combo Cleaner Antivirus for Windows.
- Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.
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