How to remove the Santa APP browser hijacker
Written by Tomas Meskauskas on (updated)
What is Santa APP?
Generally, browser hijacking programs change browser settings to promote a specific address, usually a fake search engine. The Santa APP browser hijacker promotes the keysearchs.com address, but not by changing settings (see below). Other rogue apps also promote this address.
Santa APP can also read browsing histories and might access other information as well.
Browser hijackers are classified as potentially unwanted applications (PUAs), since users often download and install them unintentionally.
In most cases, browser hijackers replace the address of the homepage, new tab, and default search engine with an alternative URL, however, this particular app does not actually change the browser settings to promote keysearchs.com - it opens the site only when it detects users entering search queries into the browser URL bar.
Note that keysearchs.com redirects to google.com or bing.com (through my-search.com and search-checker.com). This depends on the geolocation of keysearchs.com visitors. In summary, keysearchs.com is a fake search engine because it simply displays search results generated by Yahoo and by Bing.
Typically, changes made by browser hijackers cannot be reverted unless the app is uninstalled. In this particular case, keysearchs.com can be removed from the browser's settings only when the Santa APP (or another app that is used to promote this address) is no longer installed.
Browser hijackers also collect details relating to users' browser activities, or they gather sensitive, personal information. The developers sell gathered information to third parties (potentially cyber criminals) or monetize it in another ways. Browser hijackers can record entered search queries, geolocations, addresses of visited pages, Internet Protocol address, other browsing data, and sensitive details such as passwords, credit card details, etc.
Therefore, browser hijackers (including Santa APP) should never be downloaded or installed.
Name | Santa APP |
Threat Type | Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab |
Browser Extension(s) | Santa APP |
Supposed Functionality | Improved browsing experience |
Promoted URL | keysearchs.com |
Detection Names (keysearchs.com) | Fortinet (Malware), Full List Of Detections (VirusTotal) |
Serving IP Address (keysearchs.com) | 104.21.36.47 |
Affected Browser Settings | Homepage, new tab URL, default search engine |
Symptoms | Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines. |
Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers. |
Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites. |
Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
In summary, most browser hijackers are useless: they do not include any useful features to browse the web or improve the browsing experience in any other ways. These bogus apps are advertised as legitimate and useful, but on the contrary, they open dubious web pages, reduce browser performance, and can cause issues with browsing safety, online privacy, and other problems.
Fake search engines are also useless and can generate misleading results.
More examples of browser hijackers are SuperPDFSearch, PDFSearchly, and Dong page.
How did Santa APP install on my computer?
Browser hijackers, adware-type apps, and other types of PUAs are commonly distributed by integrating them into the download and/or installation set-ups of other programs, so that a proportion of users inadvertently download and install them together with their chosen software. This distribution method is known as "bundling".
Offers to download and install additionally-included apps usually appear in "Advanced", "Custom" and other settings of the set-ups (where they can usually be declined). Many users fail to check and change these settings, thereby granting permission for PUAs to be downloaded and installed by default.
In addition, unwanted downloads and installations are sometimes caused by clicking deceptive advertisements capable of executing certain scripts.
How to avoid installation of potentially unwanted applications
Download software and files from official websites and via direct links. It is not safe to use torrent clients, eMule (or other Peer-to-Peer networks), third party downloaders, unofficial websites or other sources of this kind.
Avoid third party installers. Check "Advanced", "Custom" and other settings, and decline offers to download or install unwanted software. Do not click ads that are displayed on dubious websites, since they can open other untrusted websites or even cause unwanted downloads and installations.
Remove any unwanted, suspicious applications (extensions, add-ons, and plug-ins) that are installed on the browser. The same should be applied to programs of this kind that are installed on the operating system.
Regularly scan your computer with reputable antivirus or anti-spyware software and keep this software up to date.
If your computer is already infected with Santa APP, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this browser hijacker.
keysearchs.com redirects to bing.com through my-search.com and search-checker.com:
Website promoting Santa APP browser hijacker:
Notification stating that Santa APP can read browsing history:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:
- What is Santa APP?
- STEP 1. Uninstall Santa APP application using Control Panel.
- STEP 2. Remove Santa APP browser hijacker from Google Chrome.
- STEP 3. Remove keysearchs.com homepage and default search engine from Mozilla Firefox.
- STEP 4. Remove keysearchs.com redirect from Safari.
- STEP 5. Remove rogue plug-ins from Microsoft Edge.
- STEP 6. Remove keysearchs.com redirect from Internet Explorer.
Santa APP browser hijacker removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "Santa APP"), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications that cause browser redirects to the keysearchs.com website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
Santa APP browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "Santa APP" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "Santa APP", look for a browser hijacker URL (hxxp://www.keysearchs.com) below the “Open a specific or set of pages” option. If present, click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "keysearchs.com", when located click the three vertical dots near this URL and select "Remove from list".
Optional method:
If you continue to have problems with removal of the santa app redirect, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "Santa APP", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window disable "Santa APP", remove hxxp://keysearchs.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the button.
Optional method:
Computer users who have problems with santa app redirect removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
Optional method:
If you continue to have problems with removal of the santa app redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://keysearchs.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "Santa APP".
Optional method:
If you continue to have problems with removal of the santa app redirect, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Summary:
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
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