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How to uninstall ResultsToolbox adware from operating systems

Also Known As: Ads by ResultsToolbox
Type: Mac Virus
Damage level: Medium

What is ResultsToolbox?

ResultsToolbox is an adware-type application that has browser hijacker characteristics. Following successful infiltration, this app delivers intrusive advertisement campaigns, makes modifications to browser settings and promotes fake search engines. Most adware programs and browser hijackers record users' browsing habits, and it is likely that ResultsToolbox does so as well.

Due to the dubious techniques used to distribute ResultsToolbox, it is classified as a Potentially Unwanted Application (PUA). One of these proliferation methods is through fake Flash Player updates. Note that bogus software updaters/installers are also employed to distribute Trojans, ransomware and other malware.

ResultsToolbox adware distributed via fake Flash Player updater/installer

Adware enables the placement of pop-ups, surveys, banners, coupons and other ads, typically, on any visited website. Therefore, the advertisements do not originate from the sites themselves. The intrusive ads significantly diminish the browsing experience, as they overlay page content and limit browsing speed.

Additionally, when clicked, they can redirect to untrusted/malicious web pages and some can even stealthily download/install rogue software (e.g. PUAs). Browser hijackers operate by reassigning the homepage, default search engine and new tab/window URLs to the addresses of fake search engines.

Therefore, each new tab/window opened and search made via the URL bar redirects to the promoted address. Fake search engines are rarely capable of providing unique results, and so they tend to redirect to Yahoo, Google, Bing and other legitimate sites.

Furthermore, browser hijackers can deny access to the hijacked browser settings and/or reset any permitted changes made. As mentioned, adware and browser hijackers usually have data tracking capabilities.

They can monitor browsing activity (URLs visited, pages viewed, search queries typed, etc.) and gather personal information extracted from it (IP addresses, geolocations and other details). The collected data is often monetized by sharing with and/or selling to third parties (potentially, cyber criminals).

To summarize, the presence of unwanted apps on devices can lead to system infections, financial loss, serious privacy issues and even identity theft. To ensure device integrity and user safety, you are strongly advised to eliminate all suspicious applications and browser extensions/plug-ins without delay.

Threat Summary:
Name Ads by ResultsToolbox
Threat Type Adware, Mac malware, Mac virus.
Detection Names Avast (MacOS:Adload-AD [Trj]), DrWeb (Adware.Mac.Loader.17), ESET-NOD32 (A Variant Of OSX/TrojanDownloader.Adload.AE), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Cimpli.k), Full List (VirusTotal).
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

MajorPanelSearchAdditionalChannelSearch and UpgradeAnalog are some examples of other adware-type apps. This software may seem legitimate and useful. People are enticed into download/installation with a wide variety of "useful" functionalities, however, in most cases, the features promised are nonoperational.

In fact, this applies to most PUAs. These unwanted applications have just one purpose: to generate revenue for the developers. Rather than delivering any real value, PUAs run intrusive ad campaigns, hijack browsers, cause redirects and collect private information.

How did ResultsToolbox install on my computer?

PUAs are often downloaded/installed together with other software. This deceptive marketing tactic of pre-packing regular products with unwanted or malicious additions is termed "bundling".

By rushing through download/installation processes (e.g. ignoring terms, skipping steps, using pre-set options, etc.), many users risk unintentionally allowing bundled content onto the system. Some PUAs have "official" download web pages. Intrusive advertisements proliferate these applications as well.

Once clicked, they can execute scripts to download/install PUAs without users' consent.

How to avoid installation of potentially unwanted applications

You are strongly advised to research all software prior to download/installation. All downloads should be performed only from official and verified sources. Unofficial and free file-hosting websites, Peer-to-Peer sharing networks (BitTorrent, Gnutella, eMule, etc.) and other third party downloaders are untrusted, since they can offer deceptive and bundled content.

When downloading/installing, it is important to read the terms, study all available options, use the "Custom" or "Advanced" settings and opt-out of additional apps, tools, features, and so on. Intrusive ads may seem normal, however, they often redirect to dubious pages (e.g. gambling, pornography, adult-dating, etc.).

Should such ads/redirects be encountered, check the system and remove all dubious applications and browser extensions/plug-ins without delay. If your computer is already infected with ResultsToolbox, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Files related to ResultsToolbox adware that need to be removed:

  • ~/Library/Application Support/com.ResultsToolbox/ResultsToolbox
  • ~/Library/Application Support/com.ResultsToolboxDaemon/ResultsToolbox
  • ~/Library/LaunchAgents/com.ResultsToolbox.plist
  • ~/Library/LaunchDaemons/com.ResultsToolboxDaemon.plist

IMPORTANT NOTE! Rogue setups/apps that promote ResultsToolbox adware are designed to create a new device profile. Therefore, before taking any further removal steps, perform these actions:

1) Click the "Preferences" icon in the menu bar and select "Profiles".

Remove rogue profiles designed to promote ResultsToolbox (Step 1)

2) Select the "ResultsToolbox" profile and delete it.

Remove rogue profiles designed to promote ResultsToolbox (Step 2)

3) Perform a full system scan with Combo Cleaner anti-virus suite.

After performing these actions, you can proceed with further removal steps for this adware.

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

ResultsToolbox adware removal:

Remove ResultsToolbox-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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