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How to remove the Multy App browser hijacker and searchmulty.com redirect

Also Known As: searchmulty.com redirect
Damage level: Medium

What is Multy App?

Multy App is a browser hijacker endorsed as a multi-purpose tool that supposedly provides quick access to services such as search engines, encyclopedias, email, social networking and social media, e-commerce and online stores. In fact, Multy App operates by modifying browsers to promote searchmulty.com (a fake search engine).

Additionally, this browser hijacker has data tracking capabilities, which it employs to monitor users' browsing activity. Most users install Multy App inadvertently, and therefore it is also categorized as a Potentially Unwanted Application (PUA).

searchmulty.com browser hijacker

Popular browsers such as Google Chrome, Internet Explorer and Mozilla Firefox are typical browser hijacker targets. Following infiltration, these rogue apps change the default search engine, homepage, and new tab/window URLs to the addresses of their fake search engines.

Multy App promotes searchmulty.com in this way. With this app installed, each browser tab/window opened and each search made via the URL bar redirects to searchmulty.com. In addition to diminishing the browsing experience, fake search engines are useless.

Most of these bogus tools cannot generate unique results, and so they redirect to (or cause redirection chains ending with) genuine search engines. In the case of searchmulty.com, it redirects to Google. While these modifications may seem insignificant and relatively easy to undo, this is impossible without removal of the browse hijacker.

Any changes users try to make to their browsers are automatically reset, if access is permitted at all. Multy App can also track data, which is serious privacy concern. It can monitor browsing activity (URLs visited, pages viewed, search queries typed, etc.) and gather users' personal information (IP addresses, geolocations and other details).

It is highly likely that this sensitive data will then be shared with third parties (potentially, cyber criminals) intent on misusing it for profit.

To summarize, data-tracking software present on systems can result in financial loss, serious privacy issues and even identity theft. To ensure device integrity and user safety, you are advised to remove all suspect applications and browser extensions/plug-ins immediately upon detection.

Threat Summary:
Name Multy App
Threat Type Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab.
Detection Names (searchmulty.com)
Quick Heal (Malicious), Quttera (Suspicious), Full List Of Detections (VirusTotal).
Browser Extension(s) Multy App, Multy
Supposed Functionality Quick access to various online services.
Promoted URL searchmulty.com
Serving IP Address (searchmulty.com) 104.18.59.180
Affected Browser Settings Homepage, new tab URL, default search engine
Symptoms Manipulated internet browser settings (homepage, default internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the internet using their search engines.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.
Malware Removal (Windows)

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Browser hijackers may seem legitimate and offer various "useful" features to lure users into installation, Easy Gaming AppWatch Movies Live, and Search by Live PDF Converter are other examples of these apps. These common traits extend to all PUAs.

While this unwanted content may not seem suspicious, it rarely works as advertised (if at all), and instead causes various issues. The sole purpose of these apps is to generate revenue for the developers at users' expense.

Rather than delivering any real value, PUAs modify browsers and promote fake search engines, force-open rogue, untrusted, deceptive/scam and malicious web pages, run intrusive advertisement campaigns (deliver pop-ups, banners, coupons, etc.) and track private data.

How did Multy App install on my computer?

PUAs are often downloaded and installed together with other products. This deceptive marketing tactic of packing normal software with unwanted or malicious content is called "bundling". When downloading/installing, ignoring terms, skipping steps, using pre-set options and similar increases the risk of potential infiltration and infections.

Some PUAs (including Multy App) have "official" download sites. Intrusive advertisements proliferate these applications as well. Once an intrusive ad is clicked, it can execute scripts designed to stealthily download/install PUAs.

How to avoid installation of potentially unwanted applications

It is necessary to research all products to verify their legitimacy, before download/installation. Use only official and verified download channels, as opposed to free file-hosting websites, Peer-to-Peer sharing networks and other third party downloaders. Download and installation processes should be approached with caution.

Read the terms, study all possible options, use the "Custom/Advanced" options and decline download/installation of additional apps, tools, features or other bundled content. Intrusive advertisements usually seem legitimate and innocuous, however, they can redirect to dubious pages (e.g. pornography, adult-dating, gambling, etc.).

If you encounter these ads/redirects, inspect the system and immediately remove all dubious applications and browser extensions/plug-ins. If your computer is already infected with Multy App, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this browser hijacker.

Multy App browser hijacker asking for various data-related permissions:

Multy App browser hijacker asking for permissions

Website promoting Multy App browser hijacker:

Website used to promote Multy App browser hijacker

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Quick menu:

Multy App browser hijacker removal:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

searchmulty.com browser hijacker uninstall via Control Panel

In the uninstall programs window: look for any recently installed suspicious applications (for example, "Multy App"), select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted applications that cause browser redirects to the searchmulty.com website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.

Multy App browser hijacker removal from Internet browsers:

Video showing how to remove browser redirects:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing searchmulty.com related Internet Explorer extensions

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".

Change your homepage:

Removing searchmulty.com from Internet Explorer homepage

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://searchmulty.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.

Change your default search engine:

Removing searchmulty.com from Internet Explorer default search engine

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "Multy App".

Optional method:

If you continue to have problems with removal of the searchmulty.com redirect, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing searchmulty.com related Google Chrome extensions

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "Multy App" and other recently-installed suspicious browser add-ons, and remove them.

Change your homepage:

Removing searchmulty.com from Google Chrome homepage

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "Multy App" (or simply "Multy"), look for a browser hijacker URL (hxxp://www.searchmulty.com) below the “Open a specific or set of pages” option. If present, click on the three vertical dots icon and select “Remove”.

Change your default search engine:

Removing searchmulty.com from Google Chrome default search engine

To change your default search engine in Google Chrome: Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "searchmulty.com", when located click the three vertical dots near this URL and select "Remove from list".

Optional method:

If you continue to have problems with removal of the searchmulty.com redirect, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing searchmulty.com related Mozilla Firefox extensions

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "Multy App", as well as all other recently installed browser plug-ins.

Change your homepage:

Removing searchmulty.com from Mozilla Firefox homepage

To reset your homepage, click the Firefox menu firefox menu icon (at the top right corner of the main window), then select "Options", in the opened window disable "Multy App", remove hxxp://searchmulty.com and enter your preferred domain, which will open each time you start Mozilla Firefox.

Change your default search engine:

Removing searchmulty.com from Mozilla Firefox default search engine

In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the Mozilla Firefox switch about:config entry button button.

Optional method:

Computer users who have problems with searchmulty.com redirect removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

Removing browser hijackers from safari step 1 - accessing preferences

Make sure your Safari browser is active and click Safari menu, then select Preferences...

removing browser hijacker from safari step 2 - removing extensions

In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.

Removing browser hijackers from safari step 3 - changing homepage

In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.

removing browser hijackers from safari step 4 - changing the default Internet search engine

In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.

Change your homepage and new tab settings:

Removing browser hijackers from Microsoft Edge step 2

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".

Change your default Internet search engine:

Removing browser hijackers from Microsoft Edge step 3

To change your default search engine in Microsoft Edge: Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon Microsoft Edge (Chromium) puzzle icon near it and select "Disable".

Optional method:

If you continue to have problems with removal of the searchmulty.com redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of browser hijackers while downloading free software sampleA browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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