Prevent GetSeniorResources from hijacking your browser
Written by Tomas Meskauskas on (updated)
What is hp.myway.com?
GetSeniorResources is a rogue application, advertised as a tool for finding health resources and financial planning information for seniors and people born from mid-40s to mid-60s ("baby boomer" generation). It is considered a PUA (potentially unwanted application), due to the fact that many users install it inadvertently.
Additionally, it is a browser hijacker, accompanied by hp.myway.com - a fake search engine. GetSeniorResources may also have data-tracking abilities.
Typically, browser hijackers are designed to affect the most popular browsers (Google Chrome, Mozilla Firefox and Internet Explorer). These apps operate by changing browser settings, including: new tab/window URL, homepage and default search engine.
In case of GetSeniorResources, it changes them to hp.myway.com. To elaborate, all search queries done through the URL bar and every new tab/window opened - redirect to hp.myway.com - said fake search engine. Therefore, attempting to use a hijacked browser can be an exercise in futility.
While the alterations that GetSeniorResources makes may seem relatively easy to undo, changing certain settings may be impossible (i.e. disallowed by the browser hijacker) and any changes made - simply reset. Some PUAs have data tracking capabilities.
By gathering intel on users browsing habits (pages viewed, URLs visited, search engine history and etc.), they can find traces of users' personal information (IP address, geolocation and personal details). What is vital to understand, is that this data is then passed onto third parties (potentially, cyber criminals), aiming to misuse it in order to create profit.
Therefore, PUAs can damage browser and system integrity (expose them to various invasions and/or infections), as well as lead to severe privacy issues (even identity theft). To ensure device and user safety, all rogue applications must be removed immediately.
| Name | GetSeniorResources browser hijacker |
| Threat Type | Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab |
| Browser Extension(s) | GetSeniorResources |
| Supposed Functionality | This browser hijacker supposedly helps users find various health-relating resources, financial planning information, and so forth. |
| Affected Browser Settings | Homepage, new tab URL, default search engine |
| Promoted Domain | hp.myway.com |
| Serving IP Address (hp.myway.com) | 23.67.240.173 |
| Detection Names (hp.myway.com) | Avira (Malware), Forcepoint ThreatSeeker (Suspicious), Full List Of Detections (VirusTotal) |
| Symptoms | Manipulated Internet browser(s) settings (homepage, default Internet search engine, new tab settings). User's are forced to visit hijacker's website and search the Internet using their search engines. |
| Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake flash player installers. |
| Damage | Internet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
There are thousands of PUAs out there, browser hijackers as well. GetSeniorResources is developed by Mindspark Interactive Network, which has released many identical applications (e.g. FreeTemplateFinder, TaxCenterNow, GardeningEnthusiast and others).
While the features they offer differ, they operate in the same way. Most unwanted applications are successfully designed to appear legitimate and functional, however they are neither. The promises of "usefulness" and "functionally" are often outright lies, as the offered features are frequently nonfunctional.
The only goal of PUAs is to generate revenue for their developers; for users they have no genuine value. These apps cause redirects to sale-based, compromised and malicious websites, deliver invasive advertisement campaigns (pop-ups, banners, coupons, etc.) and can even track sensitive information.
How did GetSeniorResources install on my computer?
GetSeniorResources can be downloaded from its official website. However such rogue applications also spread though intrusive adverts and install packs/bundles. Regular software can be packed together with undesirable apps - this marketing method is termed "bundling".
By downloading from untrustworthy sources, users can easily get bundled programs. While opt-outs from additional applications/features are often possible, hasty and inexperienced users can easily miss them. Ignoring terms, skipping-steps and using pre-set options - can lead to users installing PUAs into their devices themselves.
Undesirable apps also spread through intrusive adverts. By clicking on these ads (and they often appear ordinary and harmless), users can trigger them to execute scripts, designed to make autonomous downloads/installs of PUAs.
How to avoid installation of potentially unwanted applications?
All desired software/applications/features/offers should always be researched before being installed/consented to, in order to verify their legitimacy. It is highly recommended to use only official and verified sources for downloading, preferably using direct download links.
It is ill-advised to use peer-to-peer sharing networks (e.g. BitTorrent, eMule, Gnutella, etc.) and other third party downloaders, as the programs they offer are more likely to be bundled with PUAs. It is important to read terms and explore possible options when installing software.
Additionally, users should use "Custom/Advanced" install settings and opt-out from installing/downloading supplementary applications/features. When browsing, it is prudent to avoid suspicious sites and ads. The latter is doubly important, as intrusive adverts tend to look legitimate and absolutely innocuous.
There can be a telltale sign of their inauthenticity however - the website they redirect to (e.g. pornographic, adult-dating, gambling and etc.). Should users encounter advertisements/redirects of this kind, they are advised to inspect their device and to immediately remove any dubious applications and/or browser extensions/plug-ins.
If your computer is already infected with GetSeniorResources, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this browser hijacker.
Website promoting GetSeniorResources browser hijacker:
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Quick menu:
- What is hp.myway.com?
- STEP 1. Uninstall GetSeniorResources application using Control Panel.
- STEP 2. Remove hp.myway.com redirect from Internet Explorer.
- STEP 3. Remove GetSeniorResources browser hijacker from Google Chrome.
- STEP 4. Remove hp.myway.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove hp.myway.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
GetSeniorResources browser hijacker removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "GetSeniorResources Internet Explorer..."), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications (which cause browser redirects to the hp.myway.com website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
GetSeniorResources browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon 
(at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://hp.myway.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "hp.myway".
Optional method:
If you continue to have problems with removal of the getseniorresources browser hijacker, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "GetSeniorResources" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable GetSeniorResources, look for a browser hijacker URL (hp.myway.com) below the “Open a specific or set of pages” option. If present click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "Ask Web Search" when located click the three vertical dots near this URL and select "Remove from list".
Optional method:
If you continue to have problems with removal of the getseniorresources browser hijacker, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "GetSeniorResources", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window disable GetSeniorResources, remove hxxp://hp.myway.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "moz-extension"
Right-click on the found preferences and select "Reset" to restore default values.
Optional method:
Computer users who have problems with getseniorresources browser hijacker removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon 
(at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon 
near it and select "Disable".
Optional method:
If you continue to have problems with removal of the getseniorresources browser hijacker, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
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