How to remove notifications (ads) delivered by the robotcaptcha.info site
Written by Tomas Meskauskas on (updated)
What kind of page is robotcaptcha.info?
Robotcaptcha.info is a rogue website very similar to pushnotificationsite[.]com, pushnotificationapp[.]com, digitalsmirror[.]com, and many others. It is designed to lead visitors to other untrustworthy sites. Typically, people do not visit robotcaptcha.info willingly - they are redirected by potentially unwanted applications (PUAs).
Generally, people are unaware that they have PUAs installed. Once installed, however, they deliver intrusive advertisements and collect data relating to users' browsing habits.
Potentially unwanted application overview
When a PUA is installed, it regularly forces browsers to open a new tab or window with the robotcaptcha.info page. This site then causes redirects (about two or three) to untrustworthy websites that might be malicious and lead to computer infections. In some cases, robotcaptcha.info might display dubious content. Its behaviour depends on the visitor's location.
Another downside of PUAs is intrusive ads (coupons, banners, surveys, pop-ups, etc.), which they display using tools that enable placement of third party graphical content on any site. These ads can be frustrating, since they conceal underlying content of visited websites.
Furthermore, ads delivered by PUAs often redirect users to potentially malicious/untrustworthy websites when they are clicked. They can also execute scripts that download and install PUAs. Furthermore, most unwanted apps of this type collect user-system information.
Targeted information usually includes IP addresses, URLs of visited websites, geolocations, entered search queries, and so on. Some of the data might include personal and sensitive information. The data is shared with third parties (potentially, cyber criminals) who misuse it to generate revenue.
These actions put your privacy and browsing safety at risk and can even lead to identity theft. We recommend that you uninstall all PUAs immediately.
| Name | robotcaptcha.info pop-up |
| Threat Type | Adware, Unwanted ads, Pop-up Virus. |
| Symptoms | Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased internet browsing speed. |
| Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers. |
| Damage | Decreased computer performance, browser tracking - privacy issues, possible additional malware infections. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Most of these potentially unwanted applications are very similar. Developers claim to provide useful functionality, features, tools, etc., however, most PUAs deliver no real value. They are designed only to generate revenue for the developers by opening dubious pages, displaying advertisements, and collecting data.
How did adware install on my computer?
These applications usually infiltrate systems without users' knowledge and are installed unintentionally. They are commonly installed through intrusive ads or when software developers use the "bundling" method. Bundling causes download and installation of unwanted applications together with regular software that people download intentionally.
Information about the inclusion of bundled apps is not properly disclosed - developers hide it in "Custom", "Advanced" or other options of software download/installation set-ups. Despite this, the main reasons for unwanted downloads and installations are when users skip steps or click intrusive ads.
How to avoid installation of potentially unwanted applications?
To avoid these installations, pay enough attention to the download and installation details - check all available settings and options such as "Custom", "Advanced", and so on. Dismiss offers to download or install unwanted applications before proceeding to the next step or completing the setup. Download software from official websites and using direct links.
Third party software downloaders/installers, unofficial pages, Peer-to-Peer networks and so on cannot be trusted. Cyber criminals invest time and money into the design of intrusive ads. If clicked, they redirect to untrustworthy websites such as gambling, adult dating, pornography, and so on.
These unwanted site can also deliver intrusive ads. Therefore, check the list of installed extensions, add-ons, and plug-ins on your browser and remove any unwanted/unknown entries immediately. The same applies to any suspicious programs installed on the operating system.
If your computer is already infected with rogue applications, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.
Appearance of the robotcaptcha.info website (GIF)
IMPORTANT NOTE! This deceptive site asks to enable web browser notifications.
Therefore, before commencing, perform these steps:
Google Chrome (PC):
- Click the Menu button (three dots) on the right upper corner of the screen
- Select "Settings", scroll down to the bottom and click "Advanced"
- Scroll down to the "Privacy and security" section, select "Content settings" and then "Notifications"
- Click three dots on the right hand side of each suspicious URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)
Google Chrome (Android):
- Click on the Menu button (three dots) on the right upper corner of the screen and click "Settings"
- Scroll down, click on "Site settings" and then "Notifications"
- In the opened window, locate all suspicious URLs and click on them one-by-one
- Select "Notifications" in the "Permissions" section and set the toggle button to "OFF"
Mozilla Firefox:
- Click the Menu button (three bars) on the right upper corner of the screen
- Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
- Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
- In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"
Internet Explorer:
- Click the Gear button on the right upper corner of the IE window
- Select "Internet options"
- Select the "Privacy" tab and click "Settings" under "Pop-up Blocker" section
- Select suspicious URLs under and remove them one by one by clicking the "Remove" button
Microsoft Edge:
- Click the menu button (three dots) on the right upper corner of the Edge window
- Scroll down, find and click "Settings"
- Scroll down again and click "View advanced settings"
- Click "Manage" under "Website permissions"
- Click the switch under each suspicious website
Safari (Mac):
- Click "Safari" button on the left upper corner of the screen and select "Preferences..."
- Select the "Websites" tab and then select "Notifications" section on the left pane
- Check for suspicious URLs and apply the "Deny" option for each
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:
- What is robotcaptcha.info?
- STEP 1. Uninstall adware applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue plug-ins from Google Chrome.
- STEP 4. Remove adware-type extensions from Mozilla Firefox.
- STEP 5. Remove malicious extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Adware removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any potentially unwanted applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application that causes robotcaptcha.info redirects, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon 
(at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
Optional method:
If you continue to have problems with removal of the robotcaptcha.info pop-up, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
Optional method:
If you continue to have problems with removal of the robotcaptcha.info pop-up, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Optional method:
Computer users who have problems with robotcaptcha.info pop-up removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon 
(at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the robotcaptcha.info pop-up, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
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Frequently Asked Questions (FAQ)
Why am I seeing ads (browser notifications) delivered by robotcaptcha.info in the right lower corner of my desktop?
Websites need user permission to display browser notifications (adverts). Hence, you've likely accessed robotcaptcha.info and pressed "Allow", "Allow Notifications", or a similar option.
I have clicked on notification ads, is my computer infected?
Clicking on a browser notification is harmless, but that does not apply to the content these ads promote. Spam notifications often promote websites and software, which may cause system infections and other severe issues.
Is robotcaptcha.info a virus?
Sites like robotcaptcha.info are not considered to be viruses. However, these webpages can endorse virulent content (e.g., scams, unreliable/dangerous software, malware, etc.).
Will Combo Cleaner remove robotcaptcha.info ads automatically or manual steps are still required?
Yes, Combo Cleaner will scan your device and remove the permissions granted for the robotcaptcha.info website. Combo Cleaner will also deny all further access to this and other rogue/malicious sites. Therefore, no additional steps will be necessary.
Outstanding!
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