Related.ai POP-UP Redirect

What is related.ai?

The internet is full of rogue websites such as related.ai (mysuperapps.online, newstarads.com, and redirectal.com are other examples).

This website redirects visitors to other untrustworthy and potentially malicious sites. Most visitors arrive at related.ai unintentionally, since they are redirected by potentially unwanted applications (PUAs). Users typically install PUAs accidentally. Furthermore, PUAs deliver ads and collect data.

Following infiltration, potentially unwanted applications periodically force browsers to open a new window or a tab to cause redirects to the related.ai rogue website, which then causes additional redirects to other untrustworthy websites (about 2-3). It is likely that one of these websites will be malicious and might cause high-risk computer infections.

Most PUAs also deliver intrusive unwanted ads (coupons, banners, surveys, etc.) that are displayed using tools that enable placement of third party graphical content on any site and conceal underlying content. Clicking them might cause redirects to more untrustworthy sites.

Some of these ads can execute scripts that download and install potentially unwanted applications (or even malware). Furthermore, PUAs often collect data such as search queries, visited websites, geo-locations, Internet Protocol addresses, URLs of visited websites and other data.

Some of the collected data might contain personal or sensitive information that is shared with third parties (potentially cyber criminals) and used to generate revenue. These actions might lead to privacy issues or even bigger problems such as identity theft.

Furthermore, installed PUAs often run background tasks and affect computer performance. Therefore, we recommend that you uninstall all potentially unwanted applications from your computer immediately.

Threat Summary:

Name	ClickAgy ads
Threat Type	Adware, Unwanted ads, Pop-up Virus
Symptoms	Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution methods	Deceptive pop-up ads, free software installers (bundling), fake flash player installers.
Damage	Decreased computer performance, browser tracking - privacy issues, possible additional malware infections.
Malware Removal (Windows)	To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. ▼ Download Combo Cleaner To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Some PUAs might have slightly different behavior, but most are identical and share the same goal: to generate revenue by collecting information, delivering intrusive ads, and causing unwanted redirects. PUA developers trick users into downloading them by offering various "useful" tools, but these applications provide none of the functionality promised (or give any other value).

How did adware install on my computer?

PUAs can be downloaded from their official websites, however, most users install them unintentionally - through clicked intrusive advertisements or during the installation process of other software. Developers often use "bundling" to trick users into installing PUAs. Bundling is a deceptive marketing method used to install potentially unwanted applications with other regular software.

Information about these installations is not properly disclosed, since developers often hide bundled PUAs in "Custom", "Advanced" and other similar parts of the installation processes. Furthermore, many users skip installation steps. In doing so, they install their required software, but together with potentially unwanted applications.

How to avoid installation of potentially unwanted applications?

To stay safe and avoid rogue installations, download software using official and trustworthy sources. Do not use third party downloaders (or installers) or torrents to download software.

When installing software, carefully analyze each dialog window - check "Custom", "Advanced" and other similar options of the installation process, deselect all unwanted software (offers to install it) and only then finish the installation. Avoid clicking intrusive ads even if they appear legitimate - not all are.

Some intrusive ads may seem legitimate, however, once clicked, they redirect users to untrustworthy websites (potentially malicious).

If you accidentally clicked one of these ads and were redirected to a suspicious website (gambling, pornography, adult dating, etc.), close the site immediately and remove any dubious extensions, add-ons, and plug-ins from your web browser, and unwanted programs from your computer.

If your computer is already infected with rogue applications, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

• What is related.ai?
• STEP 1. Uninstall adware applications using Control Panel.
• STEP 2. Remove adware from Internet Explorer.
• STEP 3. Remove rogue plug-ins from Google Chrome.
• STEP 4. Remove adware-type extensions from Mozilla Firefox.
• STEP 5. Remove malicious extensions from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

Adware removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for any potentially unwanted applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application that causes related.ai redirects, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Optional method:

If you continue to have problems with removal of the clickagy ads, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon  (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Optional method:

If you continue to have problems with removal of the clickagy ads, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plug-ins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Optional method:

Computer users who have problems with clickagy ads removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the clickagy ads, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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