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Search-www.info POP-UP Redirect

Also Known As: search-www.info pop-up
Type: Adware
Damage level: Medium

What is search-www.info?

Virtually identical (or very similar) to trafficmarket.pro, trkredir.com, g.results.supply, and many more, search-www.info is a rogue website designed to redirect visitors to other potentially malicious/untrustworthy sites.

In most cases, users arrive at this website inadvertently - potentially unwanted applications (PUAs) trigger redirects to it. Typically, PUAs are installed without users' consent, cause redirects, deliver intrusive ads, and collect information.

search-www.info pop-up

Once installed, PUAs affect browsers by continually opening new tabs/windows and redirecting users to search-www.information. As a result, users are forced to visit even more (about 2-3) untrustworthy websites that might be malicious. This often leads to various high-risk computer infections.

Another negative aspect of PUAs is the intrusive ads they deliver. Coupons, banners, surveys, pop-ups and other similar ads are displayed using tools that enable placement of third party graphical content on any site and conceal underlying content, thereby diminishing the browsing experience.

When clicked, these ads usually cause redirects to untrustworthy websites and run scripts that download/install PUAs or malicious software. Furthermore, potentially unwanted applications tend to gather data (including IP addresses, geo-locations, keystrokes, search queries, URLs of visited websites, etc.).

They also record personal/sensitive details that PUA developers misuse to generate revenue - they sharing gathered data with third parties (potentially, cyber criminals). These actions can lead to privacy issues, browsing safety problems, or even identity theft. We strongly recommend that you uninstall all PUAs immediately.

Threat Summary:
Name search-www.info pop-up
Threat Type Adware, Unwanted ads, Pop-up Virus
Symptoms Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers.
Damage Decreased computer performance, browser tracking - privacy issues, possible additional malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

There are hundreds of similar/identical PUAs available. Their purpose is to give the impression of legitimacy by offering 'useful features' and trick users into downloading them so that developers can generate revenue.

Research shows that many PUAs do not provide the functionality promised. On the contrary, they are more likely to cause problems by delivering unwanted redirects and intrusive ads, and recording information.

How did adware install on my computer?

Most potentially unwanted applications have official sites where they can be downloaded, however, they are often installed inadvertently. To be more precise, users install PUAs through intrusive ads or the "bundling" method (often used by PUAs developers). Bundling is stealth installation of third party applications with regular, usually free, software.

Software developers often do not disclose information about installation of these rogue programs and hide them in "Custom", "Advanced", and other similar settings of the software installation dialogs. Clicking ads and skipping installation steps usually leads to inadvertent installation of PUAs and leads to privacy issues.

How to avoid installation of potentially unwanted applications?

To prevent installation of potentially unwanted applications, download/install software and browse the web carefully. Download software (especially free software) using official/trustworthy sources and direct links. Avoid using third party software downloaders, torrents and other sources of this kind.

Do not skip installation dialog steps, and check "Custom", "Advanced" and other similar settings/options. The same applies to checkboxes ticked by default. If you find any "special offers", tools, or other additional software while installing software, deselect it if you suspect that it is a potentially unwanted application.

If you encounter intrusive ads that lead you to suspicious websites (such as gambling, pornography, adult dating, and so on), check for unwanted extensions, plug-ins, and add-ons installed on your browser.

Remove unwanted/suspicious entries immediately. If your computer is already infected with rogue applications, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

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Quick menu:

Adware removal:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

search-www.info adware uninstall via Control Panel

In the uninstall programs window, look for any potentially unwanted applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application that causes search-www.info redirects, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing search-www.info ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing search-www.info ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the search-www.info pop-up, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing search-www.info  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing search-www.info ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the search-www.info pop-up, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing search-www.info ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing search-www.info ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with search-www.info pop-up removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the search-www.info pop-up, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Post a comment:
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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
search-www.info pop-up QR code
Scan this QR code to have an easy access removal guide of search-www.info pop-up on your mobile device.
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