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Voice Saying 'Virus Found' POP-UP Scam (Mac)

Also Known As: "Voice Saying 'Virus Found'" virus
Type: Mac Virus
Damage level: Medium

What is Voice Saying 'Virus Found'?

"Voice Saying 'Virus Found'" is a fake error message similar to PEGASUS SPYWARE ACTIVATED, MAC OS Is Infected With Spyware, and many others. It is delivered by a various deceptive websites. Visitors tend to arrive at these sites inadvertently - they are redirected by potentially unwanted applications (PUAs) or intrusive ads generated by other rogue websites.

Most PUAs infiltrate systems without permission and, as well as causing redirects, deliver intrusive advertisements and gather sensitive information.

Voice Saying 'Virus Found' scam

The fake error message essentially states that the users' Apple devices have crashed and encourages them to immediately contact Apple' tech support' via a telephone number ("+1-844-383-8065") provided. Regarding "Voice Saying 'Virus Found", cyber criminals use a type of artificial narrator to play the entire error text.

This technique is quite unusual to fake error messages, however, it is becoming increasingly popular. Text-to-speech tools have advanced a lot during the last few years and this method is used to give the impression of legitimacy.

Bear in mind, however, that "Voice Saying 'Virus Found'" error is fake - no website is capable of detecting existing malware and Apple certainly has nothing to do with this scam. Cyber criminals simply generate revenue by tricking users into purchasing services ('tech support') that are not needed.

Therefore, you should ignore "Voice Saying 'Virus Found'" and certainly do not call the aforementioned telephone number. You can remove this error simply by closing the browser, however, some malicious websites employ scripts that prevent users from closing browsing tabs/windows.

In these cases, terminate the browsers using Activity Monitor or simply reboot the system. After re-running the browser, do not restore the previous session, otherwise you will end up visiting the malicious site again.

As mentioned above, potentially unwanted applications deliver various intrusive advertisements. To achieve this, developers employ tools that enable placement of third party graphical content on any site. Therefore, ads often conceal underlying content, thereby significantly diminishing the browsing experience.

Furthermore, they might redirect to malicious sites and execute scripts that download/install malware. Therefore, even a single accidental click can result in high-risk computer infections. Potentially unwanted applications are also notorious for information tracking.

These programs often record Internet Protocol (IP) addresses, website URLs visited, pages viewed, search queries, and other similar information relating to browsing activity. Collected data is often shared with third parties and misused to generate revenue.

Therefore, the presence of information-tracking apps can lead to serious privacy issues or even identity theft. All potentially unwanted applications must be eliminated immediately.

Threat Summary:
Name "Voice Saying 'Virus Found'" virus
Threat Type Mac malware, Mac virus
Symptoms Your Mac became slower than normal, you see unwanted pop-up ads, you get redirected to shady websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Internet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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"Voice Saying 'Virus Found'" shares many similarities with dozens of other fake errors. All claim that the system is infected, missing files, or damaged in other similar ways, however, these claims are merely attempts to trick users into purchasing unnecessary software (e.g., fake anti-virus suites) or paying for bogus services.

Potentially unwanted applications are mostly similar. By offering "useful features", these programs attempt to give the impression of legitimacy, however, they are designed only to generate revenue for the developers. Rather than giving any real value, they pose a significant threat to your privacy and web browsing safety.

How did potentially unwanted applications install on my computer?

Some PUAs have official download websites. In most cases, however, they infiltrate systems without permission, since developers proliferate these unwanted apps using intrusive ads and a deceptive marketing method called "bundling".

Developers hide "bundled" software within "Custom/Advanced" options (or other sections) of the download/installation processes - they do not adequately disclose this information.

Furthermore, may users rush and skip download/installation steps. and click various advertisements without understanding the possible consequences. In doing so, they expose their systems to risk of various infections and compromise their privacy.

How to avoid installation of potentially unwanted applications?

To prevent this situation, be very cautious when browsing the Internet and downloading/installing software. Carefully analyze each download/installation step using the "Custom" or "Advanced" settings. Opt-out of additionally-included programs and decline offers to download/install them.

We recommend that you download your programs from official sources only using direct download links. Third party downloaders/installers often include rogue apps, and thus using them is not recommended. Bear in mind that intrusive ads often seem legitimate, since developers invest many money into their design.

In fact, they often lead to dubious website (gambling, adult dating, and so on). If you encounter these redirects, immediately remove all suspicious applications and browser add-ons. The key to computer safety is caution. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Appearance of "Voice Saying 'Virus Found'" scam (GIF):

Appearance of Voice Saying 'Virus Found' scam (GIF)

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
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Quick menu:

How to identify a pop-up scam?

Pop-up windows with various fake messages are a common type of lures cybercriminals use. They collect sensitive personal data, trick Internet users into calling fake tech support numbers, subscribe to useless online services, invest in shady cryptocurrency schemes, etc.

While in the majority of cases these pop-ups don't infect users' devices with malware, they can cause direct monetary loss or could result in identity theft.

Cybercriminals strive to create their rogue pop-up windows to look trustworthy, however, scams typically have the following characteristics:

  • Spelling mistakes and non-professional images - Closely inspect the information displayed in a pop-up. Spelling mistakes and unprofessional images could be a sign of a scam.
  • Sense of urgency - Countdown timer with a couple of minutes on it, asking you to enter your personal information or subscribe to some online service.
  • Statements that you won something - If you haven't participated in a lottery, online competition, etc., and you see a pop-up window stating that you won.
  • Computer or mobile device scan - A pop-up window that scans your device and informs of detected issues - is undoubtedly a scam; webpages cannot perform such actions.
  • Exclusivity - Pop-up windows stating that only you are given secret access to a financial scheme that can quickly make you rich.

Example of a pop-up scam:

Example of a pop-up scam

How do pop-up scams work?

Cybercriminals and deceptive marketers usually use various advertising networks, search engine poisoning techniques, and shady websites to generate traffic to their pop-ups. Users land on their online lures after clicking on fake download buttons, using a torrent website, or simply clicking on an Internet search engine result.

Based on users' location and device information, they are presented with a scam pop-up. Lures presented in such pop-ups range from get-rich-quick schemes to fake virus scans.

How to remove fake pop-ups?

In most cases, pop-up scams do not infect users' devices with malware. If you encountered a scam pop-up, simply closing it should be enough. In some cases scam, pop-ups may be hard to close; in such cases - close your Internet browser and restart it.

In extremely rare cases, you might need to reset your Internet browser. For this, use our instructions explaining how to reset Internet browser settings.

How to prevent fake pop-ups?

To prevent seeing pop-up scams, you should visit only reputable websites. Torrent, Crack, free online movie streaming, YouTube video download, and other websites of similar reputation commonly redirect Internet users to pop-up scams.

To minimize the risk of encountering pop-up scams, you should keep your Internet browsers up-to-date and use reputable anti-malware application. For this purpose, we recommend Combo Cleaner Antivirus for macOS.

What to do if you fell for a pop-up scam?

This depends on the type of scam that you fell for. Most commonly, pop-up scams try to trick users into sending money, giving away personal information, or giving access to one's device.

  • If you sent money to scammers: You should contact your financial institution and explain that you were scammed. If informed promptly, there's a chance to get your money back.
  • If you gave away your personal information: You should change your passwords and enable two-factor authentication in all online services that you use. Visit Federal Trade Commission to report identity theft and get personalized recovery steps.
  • If you let scammers connect to your device: You should scan your computer with reputable anti-malware (we recommend Combo Cleaner Antivirus for macOS) - cyber criminals could have planted trojans, keyloggers, and other malware, don't use your computer until removing possible threats.
  • Help other Internet users: report Internet scams to Federal Trade Commission.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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