Uninstall MyFileConvert unwanted application
Written by Tomas Meskauskas on (updated)
What is hp.myway.com?
MyFileConvert is presented as a legitimate application that supposedly allows conversion of various file types. On initial inspection, MyFileConvert may seem legitimate and useful, however, this app often infiltrates systems without permission.
Furthermore, it stealthily modifies web browser settings and continually records various data relating to users' Internet browsing activity. For these reasons, MyFileConvert is categorized as a potentially unwanted application (PUA) and a browser hijacker.
Following successful infiltration, MyFileConvert modifies the Internet Explorer, Google Chrome, and Mozilla Firefox browsers' new tab URL, homepage, and default search engine options by assigning them to hp.myway.com.
These changes may not seem important, however, users are unable to revert them - MyFileConvert automatically reassigns web browser options when attempts are made to change them. Therefore, users are unable to return browsers to their previous states and continually encounter unwanted redirects to hp.myway.com.
This significantly diminishes the web browsing experience. Another downside is information tracking. MyFileConvert collects various user-system information that might be personally identifiable including, for example, website URLs visited, pages viewed, search queries, and Internet Protocol (IP) addresses.
This data is later shared with third parties who misuse personal details to generate revenue - behavior that can result in serious privacy issues or even identity theft. Therefore, the MyFileConvert browser hijacker should be uninstalled immediately.
| Name | MyFileConvert browser hijacker |
| Threat Type | Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab |
| Detection Names | Avast (Win32:UnwantedSig [PUP]), Emsisoft (Application.WebToolbar (A)), ESET-NOD32 (Win32/Toolbar.MyWebSearch.BA Potentially Unwanted), Kaspersky (Not-a-virus:HEUR:WebToolbar.Win32.Agent.gen), Full List Of Detections (VirusTotal) |
| Browser Extension(s) | MyFileConvert |
| Supposed Functionality | This application supposed to improve web browsing experience |
| Affected Browser Settings | Homepage, new tab URL, default search engine |
| Promoted Domain | hp.myway.com |
| Serving IP Address (hp.myway.com) | 23.63.166.33 |
| Symptoms | Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines. |
| Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers. |
| Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Mindspark Interactive Network (MyFileConvert's developers) have released dozens of identical browser-hijacking applications. The list of examples includes (but is not limited to) ProductManualsPro, WatchMyTVShows, and OnlinePrivacyManager and many others.
These applications offer different features, but have identical behavior. By offering various 'useful features', MyFileConvert and these other apps attempt to attempt to give the impression of legitimacy. In fact, their only purpose is to generate revenue for the developers, whilst regular users receive no value.
Browser-hijacking applications such as MyFileConvert merely cause unwanted redirects and continually record various user-system information.
How did MyFileConvert install on my computer?
MyFileConvert is free for anyone to download on its official download website, however, it is also distributed using a deceptive marketing method called "bundling". Therefore, many users install MyFileConvert inadvertently, without their consent, since they rush the download/installation processes and skip steps.
Aware of this, developers hide bundled applications within the "Custom/Advanced" settings of these processes. By carelessly skipping this section, users expose their systems to risk of various infections. Also, in some cases PUAs can be downloaded and/or installed by clicking deceptive advertisements. Although, only the ones that are designed to execute certain scripts.
How to avoid installation of potentially unwanted applications?
It is recommended to download software (and files) only from official, trustworthy pages and through direct links. It is not safe to use third party downloaders (and installers), Peer-to-Peer networks (like torrent clients, eMule), unofficial sites and other similar channels as tools to download and/or install any files or programs.
It is possible that they could be used to distribute not only PUAs but also malicious programs. Also, it is always a good idea to check "Advanced", "Custom" and other settings of any download and installation setup and see if they mention offers to download and/or install unwanted applications.
Such offers should be declined before completing downloads and/or installations. Intrusive advertisements that appear on untrustworthy, shady pages should not be clicked too. Quite often they are designed to open various potentially malicious websites or even cause downloads, installations of PUAs.
If there are any unwanted apps (extensions, add-ons or plug-ins) installed on a browser, then they should be removed as soon as possible.
Software of this kind that is installed on the operating system should be uninstalled too. If your computer is already infected with MyFileConvert, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this browser hijacker.
Installation setup of MyFileConvert browser hijacker:
Website promoting MyFileConvert browser hijacker (Chrome):
Website promoting MyFileConvert browser hijacker (Firefox):
Notification saying that MyFileConvert can read and change certain data (Chrome):
Notification saying that MyFileConvert can access certain data (Firefox):
Instant automatic malware removal:
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Quick menu:
- What is hp.myway.com?
- STEP 1. Uninstall MyFileConvert application using Control Panel.
- STEP 2. Remove hp.myway.com redirect from Internet Explorer.
- STEP 3. Remove MyFileConvert browser hijacker from Google Chrome.
- STEP 4. Remove hp.myway.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove hp.myway.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
MyFileConvert browser hijacker removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "MyFileConvert Internet Explorer..."), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications (which cause browser redirects to the hp.myway.com website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
MyFileConvert browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon 
(at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://hp.myway.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "hp.myway".
Optional method:
If you continue to have problems with removal of the myfileconvert browser hijacker, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "MyFileConvert" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable MyFileConvert, look for a browser hijacker URL (hp.myway.com) below the “Open a specific or set of pages” option. If present click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "Ask Web Search" when located click the three vertical dots near this URL and select "Remove from list".
Optional method:
If you continue to have problems with removal of the myfileconvert browser hijacker, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "MyFileConvert", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window disable MyFileConvert, remove hxxp://hp.myway.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the 
button.
Optional method:
Computer users who have problems with myfileconvert browser hijacker removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon 
(at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon 
near it and select "Disable".
Optional method:
If you continue to have problems with removal of the myfileconvert browser hijacker, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
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Outstanding!
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