Home.prontofileconverter.com Redirect (Mac)
Written by Tomas Meskauskas on (updated)
What is home.prontofileconverter.com?
Pronto File Converter is a rogue application claiming to allowing conversion of various file formats. Initially, this app may seems legitimate and useful, however, Pronto File Converter often infiltrates systems without user's permission. Furthermore, it stealthily modifies web browser settings and tracks users' Internet browsing activity.
For these reasons, Pronto File Converter is categorized as a browser hijacker and a potentially unwanted program (PUP).
Pronto File Converter targets Safari, Google Chrome, and Mozilla Firefox. Following successful infiltration, this app assigns the new tab URL, homepage, and default search engine options to home.prontofileconverter.com. This is done without users' consent.
Furthermore, users are unable to revert these changes, since Pronto File Converter reassigns settings when attempts are made to change them are made. Therefore, returning browsers to their previous states becomes impossible and users are forced to visit home.prontofileconverter.com when opening a new browsing tab or searching via the URL bar.
This significantly diminishes the Internet browsing experience. Pronto File Converter records various information relating to users' Internet browsing activity. Examples include Internet Protocol (IP) addresses, search queries, URLs visited, and pages viewed.
Note that this collected information might be personally identifiable and shared by developers of Pronto File Converter with cooperating third parties (who misuse private information to generate revenue). Therefore, data tracking can lead to serious privacy issues or even identity theft. We strongly advise you to eliminate Pronto File Converter from your computer immediately.
There are a number of potentially unwanted programs identical to Pronto File Converter. Examples include Pronto Video Converter, Download Speed Tester, and Pronto PDF Converter. All offer different functions, however, these applications have identical behavior. By offering 'useful features', apps such as Pronto File Converter attempt to give the impression of legitimacy.
Rather than providing any of the functionality promised, these applications collect personally identifiable information and cause unwanted browser redirects. Their real and only purpose is to generate revenue for the developers - regular users receive no value.
How did home.prontofileconverter.com install on my computer?
Research shows that, although Pronto File Converter has an official download website, many users install this application inadvertently without their consent. This is due to a deceptive software marketing method called "bundling" used to distribute this PUP. Bundling is essentially stealth installation of third party programs with regular (usually free) software/applications.
Developers know that users often rush the download/installation processes and skip most steps. This leads to inadvertent installation of potentially unwanted programs.
How to avoid installation of potentially unwanted applications?
Installation of PUPs can be prevented by taking two simple steps. Firstly, never rush when download/installing applications - select the "Custom/Advanced" settings and carefully analyze each step. Secondly, decline all offers to download/install additional applications and opt-out of those already included. Never allow set-ups to modify settings irrelevant to installation.
Screenshot of Pronto File Converter Safari browser add-on:
Website promoting Pronto File Converter browser hijacker:
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Quick menu:
- What is home.prontofileconverter.com?
- STEP 1. Remove home.prontofileconverter.com related files and folders from OSX.
- STEP 2. Remove home.prontofileconverter.com redirect from Safari.
- STEP 3. Remove Pronto File Converter browser hijacker from Google Chrome.
- STEP 4. Remove home.prontofileconverter.com homepage and default search engine from Mozilla Firefox.
Video showing how to remove adware and browser hijackers from a Mac computer:
home.prontofileconverter.com redirect removal:
Remove home.prontofileconverter.com-related potentially unwanted applications from your "Applications" folder:
Click the Finder icon. In the Finder window, select “Applications”. In the applications folder, look for “MPlayerX”,“NicePlayer”, or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Remove browser hijacker-related files and folders
Click the Finder icon from the menu bar. Choose Go, and click Go to Folder...
Check for browser hijacker generated files in the /Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: /Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by browser hijackers - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Browser hijacker commonly installs several files with the exact same string.
Check for browser hijacker generated files in the ~/Library/Application Support/ folder:
In the Go to Folder... bar, type: ~/Library/Application Support/
In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.
Check for browser hijacker generated files in the ~/Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: ~/Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by browser hijackers - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Browser hijacker commonly installs several files with the exact same string.
Check for browser hijacker generated files in the /Library/LaunchDaemons/ folder:
In the "Go to Folder..." bar, type: /Library/LaunchDaemons/
In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.
After removing files and folders generated by the browser hijackers, continue to remove rogue extensions from your Internet browsers.
Remove browser hijackers from Internet browsers
Remove Safari browser hijackers:
Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".
In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.
Change your homepage:
In the "Preferences" window, select the "General" tab. To set your homepage, type the preferred website URL (for example: www.google.com) in the Homepage field. You can also click the "Set to Current Page" button if you wish to set your homepage to the website you are currently visiting.
Change your default search engine:
In the "Preferences" window, select the "Search" tab. Here you will find a drop-down menu labeled "Search engine:" Simply select your preferred search engine from the drop-down list.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove Google Chrome browser hijackers:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
Change your homepage
Click the Chrome menu icon (at the top right corner of Google Chrome) and select "Settings". In the "On startup" section, disable the malicious extension (if present), look for a browser hijacker URL below the "Open a specific or set of pages" option. If present, click on the three vertical dots icon and select "Remove".
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for a browser hijacker URL, when located click the three vertical dots near this URL and select "Delete".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
Remove malicious extensions from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
Change your homepage
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Settings", in the opened window disable malicious extension (if present), remove the browser hijacker URL and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type "about:config" and press Enter. Click "Accept the Risk and Continue".
In the search filter at the top, type: "extensionControlled". Set both results to "false" by either double-clicking each entry or clicking the button.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
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