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FixIt Unwanted Application

Also Known As: potentially unwanted program FixIt
Damage level: Medium

What is FixIt?

FixIt is a potentially unwanted program (PUP) that claims to improve computer performance by cleaning various junk and fixing system-related programs. Initially, this functionality may seem legitimate and useful, however, this program often infiltrates systems without users’ permission. In addition, FixIt records various data relating to Internet browsing activity.

FixIt unwanted application

Once infiltrated, FixIt records various user/system information that might be personally identifiable including Internet Protocol (IP) addresses, search queries entered into search engines, URLs visited, pages viewed, and other similar information. The data is shared with various third parties who often misuse personal details to generate revenue.

This behavior can lead to serious privacy issues or even identity theft. For these reasons, we strongly advise you to uninstall FixIt PUP immediately. Note that data tracking is common to adware-type programs and fake Internet search engines.

Although adware generates intrusive online advertisements, fake search engines also cause unwanted browser redirects and generate bogus search results. Intrusive ads and dubious search results often redirect to malicious websites.

Therefore, if you continually observe ads that do not originate from your visited websites, or you continually encounter unwanted browser redirects to various unrecognized websites, uninstall all suspicious applications immediately.

FixIt shares similarities with Win Tune Pro, PCBackupWizard, Ad Stopper, and many other applications also offering a number of so-called 'valuable functions'. The real purpose of potentially unwanted programs is to generate revenue for the developers and, thus, most are useless for regular users.

Rather than enabling any useful functionality, PUPs cause unwanted browser redirects (to generate traffic for certain websites), gather personally identifiable information (which is later sold to third parties), and display various intrusive online advertisements (via the 'Pay Per Click' [PPC] advertising model).

How did FixIt install on my computer?

FixIt is free for anyone to download on its official website, however, it is also distributed using a deceptive software marketing method called 'bundling' (stealth installation of PUPs with regular software/apps). Therefore many users install FixIt inadvertently.

Bundled applications are often concealed within the 'Custom/Advanced' settings of download or installation processes. Rushing and skipping this section, can lead to inadvertent installation of bogus apps including FixIt. Developers' revenue is dependent on the number of distributed PUPs and, thus, these installations are rarely disclosed.

How to avoid installation of potentially unwanted applications?

There are two main steps you should take to prevent this situation. Firstly, closely analyze each step of the download/installation procedures using the 'Custom' or 'Advanced' settings. Secondly, decline all offers to download/install additional programs and opt-out of those already included.

FixIt PUP installation set-up:

Official FixIt installation setup

Screenshot of FixIt application:

Potentially unwanted program FixIt

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Quick menu:

FixIt PUP removal:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

FixIt adware uninstall via Control Panel

In the uninstall programs window, look for "FixIt", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program that causes FixIt ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove FixIt adware from Internet browsers:

At time of research, FixIt did not install its browser plug-ins on Internet Explorer, Google Chrome, or Mozilla Firefox, however, it was bundled with other adware. Therefore, you are advised to remove all potentially unwanted browser add-ons from your Internet browsers.

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing FixIt ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing FixIt ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the potentially unwanted program fixit, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing FixIt  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Removing FixIt ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the potentially unwanted program fixit, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing FixIt ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing FixIt ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with potentially unwanted program fixit removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the potentially unwanted program fixit, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
potentially unwanted program FixIt QR code
Scan this QR code to have an easy access removal guide of potentially unwanted program FixIt on your mobile device.
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