Search Know Adware

What is Search Know?

Identical to Results Hub, Search Know is a deceptive application developed by SuperWeb LLC. It claims to enhance users' Internet search experience by generating the most relevant results. Initially, Search Know might seem to be a legitimate browser extension, however, be aware that this app is categorized as adware and a potentially unwanted program (PUP).

Search Know infiltrates systems without users’ permission, generates intrusive advertisements, collects personally identifiable information, and modifies Internet browser settings.

Search Know assigns the Internet Explorer, Google Chrome, and Mozilla Firefox browser default search engine, homepage, and new tab URL settings to the searchinterneat-a.akamaihd.net website (or search.searchitknow.com). Furthermore, the installed browser plug-ins and apps prevent users from rolling back these changes.

Search Know generates pop-up, search, interstitial, transitional, full-page, coupon, banner, and price comparison adds. Most redirect to e-commerce websites (for example, online stores), however, some redirect to malicious sites containing infectious content.

Therefore, clicking them can lead to further adware or malware infections. Another downside of this application is information tracking. Search Know collects various information such as Internet Protocol (IP) addresses (to determine geographic location), unique identifier numbers, website URLs visited, pages viewed, search queries, and other similar browsing-related data.

Some of this recorded information might contain personal details that is shared with third parties. Thus, the presence of an information tracking app such as this on your system can result in serious privacy issues or even identity theft.

Search Know Privacy Policy statement regarding data collection:

We only share or sell your non-public personal information with non-affiliated third parties when we believe doing so is permitted by you or authorized by this Privacy Policy. In addition, the Company may share your personal information with our parent, subsidiary or affiliate companies without restriction.

SuperWeb LLC has released several hundred identical PUPs including Wooden Seal Middle Rush, and Loot Find. These generate intrusive ads and collect personal data. Search Know is different, since other apps designed by this company do not modify browsers settings. Browser plug-ins developed by this company are designed to generate revenue - they provide no real value for users.

How did Search Know install on my computer?

This app is proliferated using a deceptive software marketing method called 'bundling' - stealth installation of potentially unwanted programs with regular software/apps.

Many users do not express enough caution when downloading and installing software, and for this reason, developers conceal installation of bogus apps. By skipping steps (including the 'Custom/Advanced' settings), users often install rogue apps inadvertently, thereby exposing their systems to risk of further infection and compromising their privacy.

How to avoid installation of potentially unwanted applications?

You can prevent installation of adware-type applications by taking two simple steps. Firstly, never rush when downloading and installing software - perform these processes using the 'Custom' or 'Advanced' settings and carefully analyze each step. Secondly, there is a high probability that bundled apps will be rogue and, therefore, you should never accept any offers to download or install third party software.

Deceptive free software installers distributing Search Know (or "Search Web Know") adware:

Screenshot of Search Know application:

Search Know adware causing unwanted browser redirects:

Websites promoting installation of Search Know adware:

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Quick menu:

• What is Search Know?
• STEP 1. Uninstall Search Know application using Control Panel.
• STEP 2. Remove Search Know extension from Internet Explorer.
• STEP 3. Remove Search Know add-on from Google Chrome.
• STEP 4. Remove Search Know browser extension from Mozilla Firefox.
• STEP 5. Remove Search Know ads from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

Search Know adware removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window: look for any recently installed suspicious applications (for example, "Search Web Know", "SearchMoreKnow" or "SearchQuickKnow"), select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted programs that cause browser redirects to the searchinterneat-a.akamanaihd.net website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.

Search Know adware removal from Internet browsers:

Video showing how to remove browser redirects:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious extensions, select these entries and click "Remove".

Change your homepage:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window, remove hxxp://searchinterneat-a.akamanaihd.net and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.

Change your default search engine:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "Yahoo Search!".

Optional method:

If you continue to have problems with removal of the searchinterneat-a.akamaihd.net redirect, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate all recently-installed suspicious add-ons, select these entries and click the trash can icon.

Change your homepage:

Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, click "set pages", hover your mouse over hxxp://searchinterneat-a.akamanaihd.net and click the x symbol. Now, you can add your preferred website as your homepage.

Change your default search engine:

To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search" section, click "Manage Search Engines...", remove "Default" and add or select your preferred domain.

Optional method:

If you continue to have problems with removal of the searchinterneat-a.akamaihd.net redirect, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plug-ins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions" and remove "SearchMoreKnow", as well as all other recently-installed browser plug-ins.

Change your homepage:

To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window, remove hxxp://searchinterneat-a.akamanaihd.net and enter your preferred domain, which will open each time you start Mozilla Firefox.

Change your default search engine:

In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "searchinterneat"
Right-click on the found preferences and select "Reset" to restore default values.

Optional method:

Computer users who have problems with searchinterneat-a.akamaihd.net redirect removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active and click Safari menu, then select Preferences...

In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.

In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.

In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.

Change your homepage and new tab settings:

Click the Edge menu icon  (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".

Change your default Internet search engine:

To change your default search engine in Microsoft Edge: Click the Edge menu icon  (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".

Optional method:

If you continue to have problems with removal of the searchinterneat-a.akamaihd.net redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.

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