Search Protect by Client Connect Ltd
Written by Tomas Meskauskas on (updated)
What is Search Protect by Client Connect Ltd?
Client Connect Ltd is responsible for developing a browser hijacker that redirects to the hxxp://www.trovi.com website. This browser hijacker infiltrates Internet browsers (Internet Explorer, Google Chrome, and Mozilla Firefox) via free software downloads.
Developers of this browser settings-changing adware employ a deceptive software marketing method called 'bundling' and, therefore, many computer users install the plug-in without their consent.
The Client Connect Ltd browser hijacker infiltrates computers through freeware downloads (for example, when installing "Manuals Search" or "Install Converter" applications) or when installing various community toolbars (mostly downloaded from the hxxp://ourtoolbar.com website).
After successful infiltration, this browser hijacker assigns the homepage and default search engine browser settings to hxxp://www.trovi.com. At time of research, this site redirected users to Bing (a legitimate Internet search engine), however, developers of this deceptive browser plug-in can redirect hxxp://www.trovi.com to malicious websites at any time.
It is dangerous to have this browser hijacker installed on your Internet browsers. Note that Client Connect Ltd installs a program called Search Protect, which prevents changes to the default Internet search engine settings.
As well as causing unwanted browser redirects, hxxp://www.trovi.com also tracks users' Internet search activity (search queries), IP addresses, geographic locations, web pages visited, content accessed, and other software and hardware information.
The presence of this browser settings-changing adware on your system can lead to serious malware infections and privacy issues and, therefore, you are advised to remove the Client Connect Ltd browser hijacker from your Internet browsers.
The Client Connect Ltd browser hijacker is similar to other adware that infiltrates browsers via free software downloads and modifies the browser homepage and default search engine settings. Examples include eazytosearch.info, fastosearch.info, speedial, and Surf Canyon.
To avoid installation of these potentially unwanted applications, be attentive when downloading and installing freeware. Today, most free software download websites employ 'download clients' - small programs offering installation of advertised browser plug-ins.
Therefore, freeware downloading can result in adware infections. When downloading free software, inspect each step and decline installation of any promoted browser extensions.
When installing freeware, choose the 'Advanced' or 'Custom' installation options - this will reveal any bundled adware listed for installation. Computer users who have installed the Client Connect Ltd browser hijacker should use this removal guide to eliminate adware from their Internet browsers.
Deceptive free software installers used in Search Protect by Client Connect Ltd browser hijacker distribution:
Various toolbars offering changes to the homepage and default search engine settings by assigning them to the hxxp://www.trovi.com website (mostly distributed via the hxxp://ourtoolbar.com website):
Screenshot of Search Protect by Client Connect Ltd application:
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Quick menu:
- What is trovi.com?
- STEP 1. Uninstall Search Protect by Client Connect Ltd application using Control Panel.
- STEP 2. Remove trovi.com redirect from Internet Explorer.
- STEP 3. Remove Search Protect by Client Connect Ltd browser hijacker from Google Chrome.
- STEP 4. Remove trovi.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove trovi.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Search Protect by Client Connect Ltd browser hijacker removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently-installed suspicious applications (for example, "Search Protect"), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted programs that cause browser redirects to the trovi.com website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
Search Protect by Client Connect Ltd browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon 
(at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window, remove hxxp://trovi.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "trovi.com".
Optional method:
If you continue to have problems with removal of the searchprotect pup, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate all recently-installed suspicious add-ons, select these entries and click the trash can icon.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, click "set pages", hover your mouse over hxxp://trovi.com and click the x symbol. Now, you can add your preferred website as your homepage.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search" section, click "Manage Search Engines...", remove "trovi.com" and add or select your preferred domain.
Optional method:
If you continue to have problems with removal of the searchprotect pup, reset your Google Chrome browser settings. Click the Chrome menu icon 
(at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window), select "Add-ons". Click "Extensions" and remove all recently-installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window, remove hxxp://trovi.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "trovi.com"
Right-click on the found preferences and select "Reset" to restore default values.
Optional method:
Computer users who have problems with searchprotect pup removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon 
(at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon 
near it and select "Disable".
Optional method:
If you continue to have problems with removal of the searchprotect pup, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
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