Start.qone8.com Browser Hijacker
Written by Tomas Meskauskas on (updated)
What is Qone8?
The Qone8.com website is promoted using free software downloads. Internet users often refer to this site as a browser hijacker or the Qone8 virus. These negative associations are made since computer users' Internet browser settings are commonly changed without their consent.
Qone8.com is similar to legitimate search engines such as Google, Yahoo, or Bing, however, using this site for your daily Internet searches is not recommended. The site may display deceptive sponsored search results and ads, which may lead to serious security and privacy issues.
Note that Qone8.com is not related to computer viruses, however, browser redirects to this site are a consequence of not paying close enough attention during the download and installation phase of free software.
To avoid such redirect issues, Internet users should be attentive when dealing with freeware. Disallow installation of additional software or suggested changes to Internet browser settings by choosing the 'Advanced' or 'Custom' installation options.
The Qone8.com website claims to make users' Internet browsing experience more productive by providing best search results from the leading Internet search engines, however, it adds no real value, and moreover, cyber criminals responsible for creating this browser hijacker are able to redirect Internet users to malicious sources and infect computers with high-risk malware. You are advised to eliminate Qone8.com from your Internet browser/s.
The Qone8.com website has none of the benefits of Google or other major search engines - the main purpose of this site is to monetize incoming web traffic. A similar deceptive business model is used by key-find.com, awesomehp.com, sweet-page.com, and many other semi-legitimate websites.
Redirects to these websites can lead to malware infections (when clicking on dubious sponsored Internet search results) and identity theft (the Qone8.com website is known to track users' Internet browsing). To avoid installation of these browser hijackers, be attentive when downloading free software.
If your download is managed by a 'download client', opt-out of installation of advertised browser extensions by clicking the 'decline' button. When installing downloaded software, use the 'Custom' or 'Advanced' installation options, rather than 'Quick' or 'Typical' - this will reveal installation of any bundled adware.
If you feel that start.qone8.com was set as your homepage and default tab without your consent, use the removal guide provided to eliminate these redirect issues.
Deceptive free software installer used in qone8 browser hijacker distribution:
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Quick menu:
- What is Qone8?
- STEP 1. Uninstall Wsys Control 10.2.1.2652 application using Control Panel.
- STEP 2. Remove start.qone8.com redirect from Internet Explorer.
- STEP 3. Remove start.qone8.com browser hijacker from Google Chrome.
- STEP 4. Remove start.qone8.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove start.qone8.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Start.qone8.com virus removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for "Wsys Control 10.2.1.2652", select this entry and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program that causes browser redirects to start.qone8.com website scan your computer for any left unwanted components. To scan your computer use recommended malware removal software.
Start.qone8.com homepage and default search engine removal from Internet browsers:
Video showing how to remove browser hijackers:
Remove malicious add-ons from Internet Explorer:
Fix Internet Explorer shortcut target:
This browser hijacker changes the "Target" field of user's Internet Explorer shortcut. To fix this - locate your Internet Explorer shortcut on your Desktop and click the right mouse button over it. In the opened menu choose "Properties". In the opened window locate Target field and eliminate text (hxxp://start.qone8.com/...) which is entered after "C:\Program Files\Internet Explorer\iexplore.exe".
Change your homepage:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Internet Options", in the opened window remove hxxp://start.qone8.com and enter your preferred domain which will open every time you launch Internet Explorer.
Change your default search engine:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". In the opened window select "Search Providers", set "Google", "Bing" or any other preferred search engine as your default, then remove "qone8".
Optional method:
If you continue to have problems with removal of the start.qone8.com virus, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Fix Google Chrome shortcut target:
This browser hijacker changes the "Target" field of user's Google Chrome shortcut. To fix this - locate your Google Chrome shortcut on your Desktop and click the right mouse button over it. In the opened menu choose "Properties". In the opened window locate Target field and eliminate all text (hxxp://start.qone8.com/...) which is entered after "C:\Program Files\Google\Chrome\Application\chrome.exe"
Remove start.qone8.com related Google Chrome extensions:
Click the Chrome menu icon (at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate: "Extended Protection 1.9" and "Lightning Newtab 1.1.7.8" select these entries and click on a trash can icon.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome) select "Settings". In "On startup" section click "set pages," hover your mouse over hxxp://start.qone8.com and click the x symbol. Now, you can add your preferred website as your homepage.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome) select "Settings," in "Search" section click "Manage Search Engines...," remove "qone8" and add or select your preferred Internet search engine.
Optional method:
If you continue to have problems with removal of the start.qone8.com virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Fix Mozilla Firefox shortcut target:
This browser hijacker changes the "Target" field of user's Mozilla Firefox shortcut. To fix this - locate your Mozilla Firefox shortcut on your Desktop and click the right mouse button over it. In the opened menu choose "Properties". In the opened window locate Target field and eliminate all text (hxxp://start.qone8.com/...) which is entered after "C:\Program Files\Mozilla Firefox\firefox.exe"
Change your homepage:
To reset your homepage click on the Firefox menu (at the top right corner of the main window) then select "Options," in the opened window remove hxxp://start.qone8.com and enter your preferred domain that will open every time you start Mozilla Firefox.
Change default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "qone8"
Right-click on the found preferences and select "Reset" to restore default values.
Optional method:
Computer users who have problems with start.qone8.com virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
Optional method:
If you continue to have problems with removal of the start.qone8.com virus, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
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