SUISA Virus
Written by Tomas Meskauskas on (updated)
What is SUISA?
SUISA is a legitimate organization from Switzerland which provides music-related copyright services. This organization is in no way related to a message that blocks computer users' screens, demanding payment of a 150 CHF fine for alleged download of pirated music files from the Internet.
This message is called ransomware and is created by cyber criminals with the sole purpose of tricking unsuspecting PC users into paying bogus fines. In fact, paying this fine will result in sending your PaySafeCard code to Cyber criminals - you will lose your money and your computer will remain blocked.
This particular ransomware infection originates from a family called Gimemo. There are several variants of this scam targeting PC users from different countries. For example, users from France with this infection on their system, receive the deceptive message translated into French and modified to appear as if sent by "Sacem".
Do not trust any messages that block computer screens and order payment of fines for supposed law violations. These deceptive tactics are used by cyber criminals and no international organizations or authorities use such methods to collect fines.
The SUISA "Ihr Computer ist gesperrt" message is a scam and PC users should not trust it. Commonly, this ransomware infection infiltrates users' PCs via detected security vulnerabilities. Therefore, keeping operating systems and installed software up-to-date can drastically decrease the possibility of infection by these security threats.
There are several different ransomware families targeting PC users from Switzerland who exploit the names of local authorities. For example: Federal Department of Justice and Police, Bundesamt für Polizei, etc.
If your see this message (SUISA "Ihr computer ist gesperrt") on your screen, your PC is infected with a ransomware virus. Use this removal guide to eliminate this scam.
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Quick menu:
- What is SUISA?
- STEP 1. "SUISA" virus removal using safe mode with networking.
- STEP 2. "SUISA" ransomware removal using System Restore.
SUISA virus removal:
Step 1
Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer starting process press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Step 2
Log in to the account infected with SUISA virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer starting process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt Mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window click "Next".
5. Select one of the available restore points and click "Next" (this will restore your computer system to an earlier time and date, prior to the ransomware infiltrating your PC).
6. In the opened window click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remnants of the SUISA virus.
Other tools known to remove the SUISA virus:
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