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How to remove ProductiveDock from the operating system

Also Known As: Ads by ProductiveDock
Type: Mac Virus
Damage level: Medium

What kind of application is ProductiveDock?

Our research team discovered the ProductiveDock rogue app while browsing new submissions to the VirusTotal site. Upon examination, we learned that this application is adware. ProductiveDock is part of the AdLoad malware family. Advertising-supported software (adware) is designed to generate revenue for the developers/publishers.

ProductiveDock adware

ProductiveDock adware overview

Adware usually operates by displaying third-party graphical content (e.g., pop-ups, coupons, surveys, overlays, etc.) on visited websites, desktops, or other interfaces. These advertisements can promote scams, unreliable/harmful software, and malware. Some can even carry out sneaky downloads/installations upon being clicked.

It is noteworthy that any genuine content encountered via these ads is most likely endorsed by scammers who abuse its affiliate programs to obtain illegitimate commissions.

Advertising-supported software might not operate as designed if the browser/system is incompatible, particular sites are not visited, or other conditions are unsuitable. Regardless of whether ProductiveDock displays adverts – it remains a threat to device integrity and user privacy.

AdLoad applications commonly have browser-hijacking functionalities – however, the ProductiveDock app did not exhibit them during our analysis.

Furthermore, adware typically has data-tracking abilities, and this might apply to ProductiveDock. Targeted data may include browsing and search engine histories, Internet cookies, usernames/passwords, personally identifiable details, credit/debit card numbers, etc. This vulnerable information can be sold to third-parties or otherwise abused for profit.

To summarize, advertising-supported software like ProductiveDock is linked to the following threats – system infections, severe privacy issues, financial losses, and even identity theft.

Threat Summary:
Name Ads by ProductiveDock
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:Adload-AG [Adw]), Combo Cleaner (Gen:Variant.Adware.MAC.AdLoad.13), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.H), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.j), Full List (VirusTotal)
Additional Information This application belongs to the Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware examples

We have written about countless adware-type applications; IndexerTemplateExtendedApp, and SkilledArchive are merely a few of our newest articles.

Usually, this software appears ordinary and harmless. Users may be lured into downloading/installing adware by promises of "handy" and "advantageous" functionalities. However, these functions seldom work as advertised, and in most cases – they are completely nonoperational.

It must be mentioned that even if a piece of software has functional features – that is not a guarantee of its legitimacy or safety.

How did ProductiveDock install on my computer?

Adware is distributed using the bundling technique, which involves packing regular program installation setups with unwanted/malicious additions. These setups can be downloaded from freeware and free file-hosting sites, Peer-to-Peer sharing networks, and other suspect sources.

The risk of allowing bundled content is furthered by inattentiveness when installing (e.g., ignoring terms, skipping steps or sections, using "Easy/Express" settings, etc.).

Furthermore, adware can have "official" promotional pages, and it is spread through scam websites. Most visitors enter them via redirects caused by intrusive ads, sites employing rogue advertising networks, spam browser notifications, misspelled URLs, and installed adware (with browser force-opening capabilities).

Additionally, advertising-supported software is proliferated by intrusive advertisements. Once clicked on, some of the adverts can execute scripts to perform downloads/installations without user permission.

How to avoid installation of adware?

It is important to always research software before downloading or purchasing it. All downloads must be made from official and verified channels. When installing, we recommend studying terms and options, using the "Custom/Advanced" settings, and opting out of all supplements (e.g., apps, extensions, tools, etc.).

We also advise vigilance while browsing since the Internet is full of well-disguised fraudulent and malicious content. For example, despite their innocuous appearance – intrusive ads redirect to highly questionable websites (e.g., scam-promoting, gambling, adult dating, etc.).

In case of continuous encounters with adverts/redirects of this kind, inspect the device and immediately remove all suspicious applications and browser extensions/plug-ins. If your computer is already infected with ProductiveDock, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once ProductiveDock adware's installation is over:

Pop-up displayed once ProductiveDock installation is complete

ProductiveDock adware's installation folder:

ProductiveDock adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

ProductiveDock adware removal:

Remove ProductiveDock-related potentially unwanted applications from your "Applications" folder:

Manual removal of malicious Mac applications

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Adware delivers advertisements endorsing content that may cause severe issues (e.g., system infections, financial losses, etc.). The software's presence on a device can result in a decreased browsing quality and system performance. Additionally, adware usually collects sensitive user information – thus, it is considered a privacy threat.

What does adware do?

Adware stands for advertising-supported software. Its primary functions can include displaying ads on various interfaces, generating redirects, and collecting private information.

How do adware developers generate revenue?

Adware developers generate revenue mainly through affiliate programs by promoting content (e.g., sites, software, products, etc.).

Will Combo Cleaner remove ProductiveDock adware?

Combo Cleaner will scan your computer and remove installed adware-type apps. It is pertinent to mention that manual removal (unaided by security tools) might not be a perfect solution. In some instances, after the adware has been manually removed – various components (files) stay hidden within the system. What is more, these remnants might continue running and causing problems. Therefore, it is paramount to eliminate advertising-supported software thoroughly.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.