How to spot scams like "Secure Your Trust Wallet Account"

What kind of scam is "Secure Your Trust Wallet Account"?

Our inspection of the email has shown that it is a phishing email disguised as a letter from the Trust Wallet account team. The scammers behind it seek to steal personal information. They use a fake web page to trick users into disclosing specific details. Scam emails like this one should be ignored.

More about the "Secure Your Trust Wallet Account" scam email

This fraudulent email claims to be from Trust Wallet and states that an action requiring immediate verification has been detected on the recipient's account. It urges the user to verify their account to ensure its safety through a link labeled "Secure My Account". The email also mentions that if the recipient did not initiate the action, they can ignore the email.

Clicking the provided link/button opens a fake Trust Wallet site. This site presents a deceptive security alert claiming that the user's wallet is at risk due to their email not being securely linked to their account. It warns that without Two-Factor Authentication (2FA), the wallet is vulnerable to theft and unauthorized access.

The website stresses that activating 2FA is the only way to protect users' funds and data. It also claims that unverified wallets will soon be restricted, reassuring users that their sensitive data is encrypted. The website includes a button labeled "I Understand continue".

Upon clicking that button, the website requests to "import wallet" by providing a 12-word phrase (secret recovery phrase). The goal is to steal this information from unsuspecting users. With the stolen details, scammers could access and drain crypto wallets (steal crypto holdings). So, falling for this scam can result in significant monetary losses.

Users should be careful when receiving suspicious emails and never enter personal information on dubious pages.

Threat Summary:

Name	Secure Your Trust Wallet Account Email Scam
Threat Type	Phishing, Scam, Social Engineering, Fraud
Fake Claim	An immediate account verification is required
Related Domain	twt2fa[.]live
Detection Names (twt2fa[.]live)	Cluster25 (Phishing), ESET (Phishing), Kaspersky (Phishing), Seclookup (Malicious), SOCRadar (Phishing), Trustwave (Phishing), Full List Of Detections (VirusTotal)
Disguise	Notification from Trust Wallet
Symptoms	Generic greeting, urgent language, suspicious links, grammatical errors.
Distribution methods	Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage	Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)	To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. ▼ Download Combo Cleaner To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Conclusion

In conclusion, this scam tricks users with a fake Trust Wallet email and website, urging them to enable Two-Factor Authentication (2FA) and provide their secret recovery phrase. By doing so, scammers can steal their crypto assets. Users should avoid clicking suspicious links and never share their recovery phrase on untrusted sites.

Some examples of other scams aimed at stealing personal information are "TNT Express", "Zoho - Review Your Outgoing Emails", and "Validation Process For The SSL Certificate". Emails of this kind can also be used to trick users into executing malware on their computers.

How do spam campaigns infect computers?

Malware typically enters systems when users interact with malicious links or attachments, which can include PDFs, Office documents, compressed files, scripts, executable files, etc. Once these files are opened or additional actions are taken (for instance, macros in infected documents are enabled), malware can infiltrate the system.

Clicking links in deceptive emails can take users to malicious websites, where malware is automatically downloaded. Alternatively, users can be tricked into manually downloading and executing harmful software. In both cases, malware cannot be activated without certain actions from the user.

How to avoid installation of malware?

Do not open links and files in irrelevant or unexpected emails from unknown or suspicious addresses. Always examine emails before taking action. Download software and files from official websites or app stores, and avoid using other sources (e.g., P2P networks, shady sites, third-party downloaders).

Also, do not click pop-ups, ads, or links on questionable websites. Update the operating system and programs regularly, and use a reliable security tool. If you have already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

The appearance of the phishing page used in this scam (GIF):

Text presented in the "Secure Your Trust Wallet Account" email letter:

Subject: Your Monthly Account Summary

Trust
Secure Your Trust Wallet Account

Dear user,

We’ve detected an action that requires immediate verification to secure your Trust Wallet account. Please take a moment to verify your account and ensure its safety.

Secure My Account

If you did not initiate this action, you can safely ignore this email. For any questions, please contact our support team.

Thank you for using Trust Wallet!

Trust Wallet Favicon © 2025 Trust Wallet. All rights reserved.

This email was sent from a notification-only address. Please do not reply.

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

• What is Secure Your Trust Wallet Account phishing email?
• Types of malicious emails.
• How to spot a malicious email?
• What to do if you fell for an email scam?

Types of malicious emails:

Phishing Emails

Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.

Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.

After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.

Emails with Malicious Attachments

Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.

In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.

If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.

While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.

Sextortion Emails

This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.

To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.

How to spot a malicious email?

While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:

• Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
• Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
• Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
• Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.

To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows. 

Example of a spam email:

What to do if you fell for an email scam?

• If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
• If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
• If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
• If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using Combo Cleaner Antivirus for Windows.
• Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.

Frequently Asked Questions (FAQ)

Why did I receive this email?

Scammers send the same generic email to thousands of recipients, hoping that a few will fall for the scam and respond. These spam emails are not personalized for specific individuals.

I have provided my personal information when tricked by this email, what should I do?

Update passwords for any accounts that may be affected, especially those linked to financial or sensitive information. Secure your accounts with 2FA wherever possible. Report the phishing incident to your bank, the platform involved, or any service that was targeted.

I have downloaded and opened a malicious file attached to an email, is my computer infected?

The level of risk depends on the file type. For example, malicious executable files can infect a computer immediately upon opening. In contrast, MS Office documents usually do not activate malware unless macros are enabled.

I have sent cryptocurrency to the address presented in such email, can I get my money back?

These transactions are nearly impossible to trace, making it unlikely that you will be able to recover the funds.

I have read the email but did not open the attachment, is my computer infected?

Opening an email itself is generally safe, but clicking links or opening attachments can lead to infections by downloading malware or redirecting you to harmful websites.

Will Combo Cleaner remove malware infections that were present in email attachment?

Combo Cleaner can identify and eliminate most known malware. However, advanced threats may be hidden deep within the system, so performing a full system scan is essential to ensure all threats are detected and removed.

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