How to spot fake emails like "Carlsberg Supply Quotation"
Written by Tomas Meskauskas on
What is "Carlsberg Supply Quotation" email scam?
Our team has inspected this email and concluded that it is a phishing email masquerading as a request for a quotation from Carlsberg. Usually, scammers behind emails of this type seek to obtain personal information or extract money from recipients. Either way, this and similar emails should be ignored.
More about the "Carlsberg Supply Quotation" scam email
The scam email poses as an official request from Carlsberg supply chain manager Jacob Marius Nielsen, inviting the recipient to bid on a supply of valves. The email provides a product description and asks the recipient to search for the required valves and send a quotation for approval.
Also, the email contains an attached request for quotation named "RFQ-1.pdf (its name may vary) to appear more legitimate. The attached document includes details such as a fake RFQ number, date of issue closing time and date, payment terms, and other bogus details.
This type of scam typically tries to establish trust and then lures the recipient into further communications where the scammer can ask for money or information. Typically, the recipient is asked to pay some "administration", "shipping", or other fees or provide credit card details, ID card information, or other details.
Either way, emails of this type are fraudulent and should be ignored to avoid monetary loss, identity theft, and other potential consequences.
| Name | Carlsberg Supply Quotation Email Scam |
| Threat Type | Phishing, Scam, Social Engineering, Fraud |
| Fake Claim | Recipient has to send a quotation for approval |
| Disguise | Letter from Carlsberg |
| Symptoms | Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer. |
| Distribution methods | Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains. |
| Damage | Loss of sensitive private information, monetary loss, identity theft. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Similar scam emails in general
Phishing emails often urge recipients to take immediate action, like clicking a link or providing personal information. They are disguised as important/urgent emails from legitimate companies or other entities. Falling for such emails can result in identity theft, financial losses, or other issues.
Some examples of similar scams are "Your Email Certificate Has Expired", "Important Invoice Information From Accounts", and "Coinbase - Deposits Verification Request".
How do spam campaigns infect computers?
Malicious actors use email to deliver malware by sending infected attachments or links. When recipients open these attachments, such as files, scripts, or executables, they can unknowingly execute malware on their computers. It depends on the type of the file. For example, infected Microsoft Office documents cannot infect computers unless users enable macros commands.
Harmful links in emails can take users to websites designed to either prompt them to download malware or download it without their knowledge. In both scenarios, the goal is to trick the recipient into unknowingly running malware.
How to avoid installation of malware?
Always download software and files from official websites or reputable app stores, and steer clear of dubious sources like P2P networks or pirated software. Make sure to regularly scan your device with reliable security software and keep your operating system and applications up to date. Do not click pop-ups, ads, or offers on suspicious websites.
Avoid opening attachments or clicking links from unknown senders, especially in unexpected or irrelevant emails. If you have already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.
The appearance of the attached file, "RFQ-1" (GIF):
Text presented in the "Carlsberg Supply Quotation" email letter:
Subject: Request for Quotation
Hello
Sir/Madam,
An Invitation to you or your
Company to Bid for Possible Supply of Valves. Kindly
SEARCH for the products and send us your Quotation
for Approval.
The Items required are as follows:
QBWDV0023 GLOBE VALVES
Part No : QBWDV0023
Quantity: 40 UNITSKind Regards,
Jacob Marius Nielsen
Carlsberg Supply Chain Manager
CARLSBERG DENMARK A/S
Address: J.C., Jacobsens Gade 1 1799, Kobenhavn
V, Hovedstaden, Denmark.
Tel: +45 92451 659
Fax: +45 92451 660
Email:Order@carlsbergsupplieseu.com
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Quick menu:
- What is Carlsberg Supply Quotation fake email?
- Types of malicious emails.
- How to spot a malicious email?
- What to do if you fell for an email scam?
Types of malicious emails:
Phishing Emails
Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.
Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.
After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.
Emails with Malicious Attachments
Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.
In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.
If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.
While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.
Sextortion Emails
This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.
To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.
How to spot a malicious email?
While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:
- Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
- Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
- Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
- Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.
To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows.
Example of a spam email:
What to do if you fell for an email scam?
- If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
- If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
- If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
- If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using Combo Cleaner Antivirus for Windows.
- Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.
Frequently Asked Questions (FAQ)
Why did I receive this email?
Scammers often send mass emails to thousands of people, hoping to deceive at least one. In other words, there are no specific targets.
I have provided my personal information when tricked by this email, what should I do?
If you have shared your account credentials with scammers, change your passwords right away to protect your accounts. If you have disclosed other personal information, such as credit card or ID details, contact the relevant authorities immediately to report the breach.
I have downloaded and opened an infected file attached to an email, is my computer infected?
If the file was an executable (.exe), it probably compromised your system. However, if it was a document (.pdf, .doc, etc.), your system may be safe, as opening these types of files alone typically does not allow malware to execute unless additional actions are taken.
I have sent cryptocurrency to the address presented in such email, can I get my money back?
Cryptocurrency transactions are extremely difficult to trace, which means recovering lost funds is highly unlikely once they have been transferred.
I have read the email but did not open the attachment, is my computer infected?
Opening an email itself is usually safe, but clicking on links or opening attachments within the email can expose your system to infections.
Will Combo Cleaner remove malware infections that were present in email attachment?
Combo Cleaner can detect and remove malware. It can detect almost all known malware. Since more sophisticated malware can hide deep within your system, running a full system scan may be necessary to thoroughly detect and remove it.
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