How to recognize phishing attempts like "Your Caller Left A Audio Message"
Written by Tomas Meskauskas on
What is "Your Caller Left A Audio Message"?
Our team has inspected this email and discovered that it is a fake security alert regarding a received audio message. It is created with a purpose to fraudulently obtain personal information from recipients. Such emails are classified as phishing attempts. Recipients are highly advised to ignore emails of this type.
More about the "Your Caller Left A Audio Message" scam email
This phishing email claims that a caller with a U.S. number left an audio message at the specified time, with a duration of 4 minutes and 45 seconds. It prompts the recipient to click on links labeled "LISTEN" or "SAVE" to access the message. The purpose of this fraudulent email is to lure recipients into clicking one of the provided links/buttons.
During our analysis, the phishing website promoted via this email was down. However, emails of this type usually lead to deceptive pages designed to extract login credentials (e.g., email addresses and passwords). If stolen, this information can be used to access personal accounts, including email, social media, banking, and gaming accounts.
This access can be used to send phishing emails or malware, make fraudulent purchases or transactions, steal identities, or perform other malicious activities. Therefore, users should be careful when dealing with suspicious emails, especially those containing links or attachments.
Falling for phishing emails can lead to monetary loss, identity theft, malware infiltration, or other consequences.
| Name | Your Caller Left A Audio Message |
| Threat Type | Phishing, Scam, Social Engineering, Fraud |
| Fake Claim | Someone has left an audio message to the recipient |
| Disguise | Security alert |
| Symptoms | Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer. |
| Distribution methods | Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains. |
| Damage | Loss of sensitive private information, monetary loss, identity theft. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Similar scam emails in general
The goal of these scams is to deceive recipients into revealing sensitive information. Sometimes, these emails are also used to distribute malware. Usually, phishing emails are crafted to appear as urgent messages from reputable companies, organizations, or individuals to trick recipients into taking harmful actions.
Some examples of emails of this kind are "Maintenance Protection", "Urgent Server Warning", and "Mailbox Has Been Successfully Upgraded".
How do spam campaigns infect computers?
Threat actors who use emails to distribute malware attach infected files such as MS Office documents, PDFs, archives, executables, ISO files, or JavaScript files. Their objective is to deceive recipients into running malware by convincing them to enable macros in malicious MS Office documents, open infected executables, or perform other actions that activate the malware.
These emails may also include deceptive links. Clicking on these links can direct users to websites designed to lure them into downloading and running malware. Additionally, some of these links may lead to sites that automatically download malware onto the user's computer.
How to avoid installation of malware?
Download software and files only from reliable sources, such as official websites and app stores. Never install pirated software or use cracking tools and unofficial key generators. Ensure that your operating system, software, and antivirus programs are always up to date.
Do not click ads, pop-ups, or buttons on questionable websites, especially when these sites are opened unintentionally. Exercise caution with attachments and links, particularly if they come from unsolicited or dubious emails from unknown sources. If you have already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.
Text presented in the "Your Caller Left A Audio Message" email letter:
Subject: Audio Message Received Today 9/11/2024 7:26:56 a.m.
Your caller with U.S number left a Audio Message Today 9/11/2024 7:26:56 a.m.
For:-
Duration: 04:45 Second(s)LISTEN SAVE
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Quick menu:
- What is Your Caller Left A Audio Message phishing email?
- Types of malicious emails.
- How to spot a malicious email?
- What to do if you fell for an email scam?
Types of malicious emails:
Phishing Emails
Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.
Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.
After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.
Emails with Malicious Attachments
Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.
In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.
If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.
While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.
Sextortion Emails
This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.
To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.
How to spot a malicious email?
While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:
- Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
- Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
- Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
- Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.
To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows.
Example of a spam email:
What to do if you fell for an email scam?
- If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
- If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
- If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
- If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using Combo Cleaner Antivirus for Windows.
- Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.
Frequently Asked Questions (FAQ)
Why did I receive this email?
As a rule, scammers send their fraudulent messages to a wide range of email addresses without focusing on specific individuals. These emails lack any personal details about recipients.
I have provided my personal information when tricked by this email, what should I do?
If you have entered your email account login information on a phishing page, you should promptly change the passwords for all accounts that might be at risk. If you cannot access some accounts, contact their support to report the scam.
I have downloaded and opened a malicious file attached to an email, is my computer infected?
If you have opened a malicious file, your computer could be compromised. Executable files generally begin infecting your system as soon as they are launched. Other file types may need additional actions to trigger harm. Thus, the likelihood of malware infection varies based on the type of file that was opened.
I have read the email but did not open the attachment, is my computer infected?
Opening emails is safe, but malware can infect systems if recipients click on malicious attachments or links embedded in deceptive emails.
Will Combo Cleaner remove malware infections that were present in email attachment?
Combo Cleaner is effective at detecting (and removing) almost all known malware. However, more sophisticated malware might embed itself deeply within your system, so it is recommended to run a full system scan to detect and remove hidden malware.
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