How to recognize scams like "You Have A New Document"
Written by Tomas Meskauskas on
What kind of scam is "You Have A New Document"?
We have analyzed this email and found that it is a fraudulent email designed to trick recipients into believing that they have received an invoice. The scammers behind this email seek to extract personal information from recipients. It is strongly recommended not to respond to such emails or open links found in them.
More about the "You Have A New Document" scam email
This phishing email claims to provide a final approved invoice for a 30% initial deposit. It includes details such as an ID number, the invoice reference number (Inv JB7029), and an amount of $16,250.07. The email references a payment receipt and specifies an invoice date of 12/08/2024 (the date might vary). It encourages the recipient to view the document by clicking the "View document" button/link.
Clicking this link/button opens a fake web page requesting to provide a password to continue (supposedly to access the invoice). The information entered on this deceptive site is sent to scammers. Overall, this whole phishing scheme is created to steal login credentials (email addresses and passwords from recipients).
Scammers can use stolen login credentials to access email, social media, or other accounts. Depending on the accessed accounts, they can use them to harvest sensitive information, send phishing emails or even malware to other individuals, trick other people into transferring money, or for other malicious purposes.
Providing login credentials on fraudulent web pages can lead to financial loss, identity theft, malware infiltration, and other consequences. Thus, suspicious emails containing links (or attachments) should be ignored.
| Name | You Have A New Document Email Scam |
| Threat Type | Phishing, Scam, Social Engineering, Fraud |
| Fake Claim | The email contains an invoice |
| Related Domain | acctcheck[.]top |
| Detection Names (acctcheck[.]top) | alphaMountain.ai (Malicious), Combo Cleaner (Malware), CRDF (Malicious), Sophos (Malware), Webroot (Malicious), Full List Of Detections (VirusTotal) |
| Disguise | Letter from an unspecified company |
| Symptoms | Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer. |
| Distribution methods | Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains. |
| Damage | Loss of sensitive private information, monetary loss, identity theft. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Similar scam emails in general
Emails of this type are fraudulent attempts to steal information (and sometimes distribute malicious software). Typically, scammers pretend to be legitimate companies, organizations, or other entities to deceive recipients into following the provided instructions. It is important to examine questionable emails before taking action to avoid potential issues.
Some examples of similar emails are "OneDrive - A Secured File Has Been Shared", "Outlook Password Has Expired", and "EUROMILLONES LOTERIA INTERNATIONAL".
How do spam campaigns infect computers?
Cybercriminals spread malware through email by attaching malicious files or including links. They attempt to trick recipients into taking actions resulting in malware infiltration. Files used in such schemes can come in various forms, including MS Office documents, executable files, JavaScript files, ISO images, and compressed archives (like ZIP and RAR).
Opening malicious executables can result in an immediate infection. However, other file types typically require additional user interaction to activate the malware. For instance, MS Office documents containing malware will only infect a computer if the user enables macros command (enables editing/content).
Opening malicious links in fraudulent emails can lead users to deceptive websites that either prompt them to download malware or automatically initiate malicious downloads.
How to avoid installation of malware?
Avoid opening links or attachments in emails that are unexpected or irrelevant, especially when they are sent from unknown addresses. Exercise caution with pop-ups, ads, and buttons on questionable websites. Download software from official websites or app stores. Never install pirated software or use tools like key generators or cracking tools.
Keep your operating system and applications up to date, and run regular scans with a trusted security tool to maintain your computer’s protection. If you have already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.
Text presented in the "You Have A New Document" email letter:
Subject: Re: Final Approved Invoice 30% Deposit
You have a new document!
File Details
ID: ********
Subject: Final Approved Invoice - 30% Initial Deposit
Reference: Inv JB7029/ $16,250.07
Document: Payment Receipt
Invoice Date: 12/08/2024
View document
Phishing website used in this scam:
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Quick menu:
- What is You Have A New Document phishing email?
- Types of malicious emails.
- How to spot a malicious email?
- What to do if you fell for an email scam?
Types of malicious emails:
Phishing Emails
Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.
Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.
After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.
Emails with Malicious Attachments
Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.
In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.
If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.
While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.
Sextortion Emails
This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.
To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.
How to spot a malicious email?
While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:
- Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
- Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
- Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
- Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.
To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows.
Example of a spam email:
What to do if you fell for an email scam?
- If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
- If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
- If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
- If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using Combo Cleaner Antivirus for Windows.
- Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.
Frequently Asked Questions (FAQ)
Why did I receive this email?
You likely received a scam email because scammers obtained your email address. These emails are sent to a large number of addresses and are not personal (scammers rarely target someone in particular).
I have provided my personal information when tricked by this email, what should I do?
Change all passwords that may have been compromised as soon as possible. If you cannot access one or more accounts, contact the email or other service provider and inform them about the breach.
I have downloaded and opened a malicious file attached to an email, is my computer infected?
It depends on the type of the file that was opened. Malicious executables can infect computers immediately after opening. However, other files (e.g., MS Office documents) cannot inject malware unless additional steps are taken.
I have read the email but did not open the attachment, is my computer infected?
No, simply opening an email is not harmful. However, clicking links or opening attachments within a fraudulent email can lead to system infections.
Will Combo Cleaner remove malware infections that were present in email attachment?
Yes, Combo Cleaner can detect and remove nearly all known malware infections. However, advanced malware often conceals itself deeply within the system, so performing a full system scan is recommended.
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