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Removal instructions for the ConnectionHandler adware

Also Known As: Ads by ConnectionHandler
Type: Mac Virus
Damage level: Medium

What kind of application is ConnectionHandler?

Our researchers discovered ConnectionHandler while browsing new submissions to the VirusTotal platform. After examining this app, we determined that it is adware from the AdLoad malware family. ConnectionHandler is designed to feed users with unwanted and potentially malicious ads.

ConnectionHandler adware

ConnectionHandler adware overview

Adware stands for advertising-supported software. Its goal is to generate revenue for its developers through advertising. This is typically achieved by displaying third-party graphical content (ads) on various interfaces.

The advertisements can promote online scams, untrustworthy/harmful software, and even malware. Some adverts can be triggered (by being clicked) to execute scripts that perform sneaky downloads/installations.

Keep in mind that any genuine content encountered via said ads is most likely endorsed by scammers who abuse its affiliate programs to acquire illegitimate commissions.

Adware might not operate as designed if the browser/system specs are incompatible, specific websites are not visited, or other conditions are unsuitable. Yet even if ConnectionHandler does not display advertisements – the app's presence on a device threatens system safety and user privacy.

Additionally, AdLoad applications can exhibit browser-hijacking capabilities – however, we did not observe these traits while analyzing ConnectionHandler.

What is more, advertising-supported software usually has data-tracking functionalities, and this might apply to ConnectionHandler. Information of interest can include: browsing and search engine histories, Internet cookies, log-in credentials, personally identifiable details, finance-related data, etc. This sensitive information can be sold to third-parties or otherwise abused for profit.

To summarize, adware like ConnectionHandler is associated with system infections, serious privacy issues, financial losses, and even identity theft.

Threat Summary:
Name Ads by ConnectionHandler
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:AdAgent-L [Adw]), Combo Cleaner (Gen:Variant.Adware.MAC.Rload.4), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.C), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.h), Full List (VirusTotal)
Additional Information This application belongs to the Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware examples

AssistiveLibraryBasicApplication, and HandlerRecord are merely a few of our newest articles on adware. Software within this category rarely appears suspicious – it tends to look legitimate and innocuous Users may be enticed into downloading/installing adware by promises of various functionalities. However, these functions seldom work as advertised, and in most cases – they do not work at all.

It must be mentioned that even if an application or a browser extension operates as detailed by its promotional material – that is not a guarantee of legitimacy or safety.

How did ConnectionHandler install on my computer?

Adware is distributed using the bundling marketing method, which involves packing regular program installers with unwanted/malicious additions. These pre-packed setups can be downloaded from freeware and free file-hosting websites, P2P sharing networks, and other suspicious sources.

The threat of bundled content infiltrating the system is further increased by rushing through installation processes (e.g., ignoring terms, skipping sections/steps, using "Easy/Quick" settings, etc.).

Intrusive advertisements proliferate advertising-supported software as well. Once clicked on, some of the adverts can execute scripts to perform downloads/installations without user permission.

Furthermore, adware can have "official" promotional webpages, and it is endorsed on scam sites. They are primarily accessed via redirects generated by websites utilizing rogue advertising networks, misspelled URLs, spam browser notifications, intrusive ads, and installed adware (with the ability to force-open pages).

How to avoid installation of adware?

It is essential to research software and download it only from official/verified channels. When installing, we recommend reading terms, exploring possible options, using the "Custom" or "Advanced" settings, and opting out of all supplementary apps, extensions, features, etc.

Fraudulent and dangerous online content usually appears genuine and harmless – therefore, we advise vigilance when browsing. For example, while intrusive adverts may look innocuous – they redirect to highly questionable websites (e.g., gambling, scam-promoting, adult dating, etc.).

Should you keep encountering ads/redirects of this kind, inspect the system and immediately remove all dubious applications and browser extensions/plug-ins. If your computer is already infected with ConnectionHandler, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once ConnectionHandler adware's installation is over:

Pop-up displayed once ConnectionHandler installation is complete

ConnectionHandler adware's installation folder:

ConnectionHandler adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove ConnectionHandler adware using Combo Cleaner:

ConnectionHandler adware removal:

Remove ConnectionHandler-related potentially unwanted applications from your "Applications" folder:

Manual removal of malicious Mac applications

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Adware-displayed advertisements promote content that may cause serious problems (e.g., system infections, privacy issues, financial losses, etc.). The presence of this software can decrease browsing quality and system performance. Furthermore, adware typically has data-tracking abilities – therefore, it is classed as a privacy threat.

What does adware do?

Adware stands for advertising-supported software. Its primary functions can include displaying ads on various interfaces, generating redirects, and collecting private information.

How do adware developers generate revenue?

Adware developers profit primarily via affiliate programs by promoting various websites, applications, browser extensions, products, services, and other content.

Will Combo Cleaner remove ConnectionHandler adware?

Yes, Combo Cleaner can scan computers and eliminate detected adware-type applications. Remember that manual removal (unaided by security programs) might not be an ideal solution. In some cases, file leftovers remain hidden within the system after the adware has been manually removed. What is more, the remaining components might continue to run and cause problems. Therefore, advertising-supported software must be eliminated thoroughly.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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