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Removal instructions for IndexerAdmin adware and the ads it displays

Also Known As: Ads by IndexerAdmin
Type: Mac Virus
Damage level: Medium

What kind of application is IndexerAdmin?

Our research team found the IndexerAdmin application during a routine inspection of new submissions to the VirusTotal website. After examining this app, we determined that it is adware. IndexerAdmin is part of the AdLoad malware family.

IndexerAdmin adware

IndexerAdmin adware overview

Adware stands for advertising-supported software. It enables the placement of third-party graphical content (e.g., pop-ups, banners, coupons, overlays, etc.) on various interfaces.

Keep in mind that specific conditions may be necessary for this software to deliver intrusive advertisement campaigns (e.g., compatible browser/system specs, visits to particular websites, etc.). However, even if IndexerAdmin does not display advertisements – its presence on a system threatens device integrity and user privacy.

Adware-delivered adverts can endorse online scams, untrustworthy/harmful software, and even malware. When clicked on, some intrusive ads execute scripts to perform sneaky downloads/installations. Note that any genuine content encountered through these advertisements is most likely promoted by scammers seeking to acquire illegitimate commissions by abusing its affiliate programs.

Additionally, AdLoad applications often have browser-hijacking abilities. However, we did not observe these functionalities while testing IndexerAdmin.

Furthermore, adware typically has data-tracking abilities. Hence, IndexerAdmin might target browsing and search engine histories, Internet cookies, usernames/passwords, personally identifiable details, finance-related data, or other sensitive information. It can then be monetized via sale to third-parties.

To summarize, the presence of advertising-supported software like IndexerAdmin on devices may result in system infections, serious privacy issues, financial losses, and identity theft.

Threat Summary:
Name Ads by IndexerAdmin
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:Adload-AB [Trj]), Combo Cleaner (Gen:Variant.Adware.MAC.Adload.29), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.C), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.g), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware examples

MetroBrowserIndexerTaskDynamicPositive, and SyncProcess are just some examples of adware we have investigated recently.

Software within this category usually appears legitimate and innocuous. It may offer a wide variety of "useful" and "advantageous" features. However, these functions seldom work as promised, and in most cases – they are utterly nonoperational. It must be mentioned that even if a piece of software works as advertised – that does not prove its legitimacy or safety.

How did IndexerAdmin install on my computer?

Adware is promoted on legitimate-looking promotional and scam webpages. Most users access these sites via redirects caused by intrusive ads, pages utilizing rogue advertising networks, mistyped URLs, spam browser notifications, and installed adware (with webpage force-opening abilities).

Advertising-supported software can also be bundled with (packed alongside) regular programs. The risk of inadvertently allowing bundled content into the system is increased by downloading from dubious channels (e.g., freeware and free file-hosting websites, P2P sharing networks, etc.) and by rushing through installation processes (e.g., ignoring terms, using "Easy/Quick" settings, etc.).

Intrusive advertisements spread adware as well. Once clicked on, some of the adverts can execute scripts to perform stealthy downloads/installations.

How to avoid installation of adware?

We highly recommend researching software and downloading it only from official/trustworthy sources. Installation processes must be treated with care, e.g., by reading terms, exploring possible options, using the "Custom/Advanced" settings, and opting out of all additional apps, extensions, tools, etc.

Another recommendation is to be careful when browsing since fraudulent and malicious online content typically appears genuine and harmless. For example, intrusive advertisements may look innocuous – however, they redirect to unreliable and questionable sites (e.g., scam-promoting, gambling, pornography, adult dating, etc.).

In case of continuous encounters with such ads/redirects, check the device and immediately remove all suspicious applications and browser extensions/plug-ins. If your computer is already infected with IndexerAdmin, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once IndexerAdmin adware's installation is over:

Pop-up displayed once IndexerAdmin installation is complete

IndexerAdmin adware's installation folder:

IndexerAdmin adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

IndexerAdmin adware removal:

Remove IndexerAdmin-related potentially unwanted applications from your "Applications" folder:

Manual removal of malicious Mac applications

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Adware-displayed adverts can endorse content capable of causing severe issues (e.g., system infections, financial losses, etc.). The software's presence on a device can decrease browsing quality and system performance. It can also have data-tracking functionalities – hence, adware is classed as a privacy threat.

What does adware do?

Adware stands for advertising-supported software. It displays advertisements on various interfaces. Additionally, some types can cause redirects and collect private information.

How do adware developers generate revenue?

Adware generates revenue via content promotion. The developers may earn commission from ad clicks, website visits, file downloads, product purchases, service subscriptions, or similar. Most of the profit comes from affiliate programs.

Will Combo Cleaner remove IndexerAdmin adware?

Yes, Combo Cleaner will scan your computer and eliminate detected adware-type apps. It must be mentioned that manual removal (performed without security programs) might not be an ideal solution. In some instances, various leftovers (files) can remain hidden within the system – after the adware has been manually removed. Furthermore, the remnants can continue to run and cause issues. Therefore, it is paramount to thoroughly eliminate advertising-supported software.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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