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How to eliminate the TrustedAnalyser adware-type app from your Mac

Also Known As: Ads by TrustedAnalyser
Type: Mac Virus
Damage level: Medium

What kind of application is TrustedAnalyser?

TrustedAnalyser is an adware-type app from the AdLoad malware family. The application operates by running intrusive advertisement campaigns, and it may have other harmful abilities. Our research team discovered TrustedAnalyser during a routine investigation of new file submissions to the VirusTotal platform.

TrustedAnalyser adware

TrustedAnalyser adware overview

Adware stands for advertising-supported software. It displays ads (e.g., pop-ups, coupons, overlays, etc.) on visited sites and/or other interfaces. The advertisements primarily promote scams, unreliable/harmful software, and even malware. Once clicked on, some intrusive ads can execute scripts to perform downloads/installations without user consent.

Keep in mind that while legitimate products or services may be encountered via these adverts – they are unlikely to be endorsed by any official parties. It is most probable that this endorsement is undertaken by scammers who abuse the content's affiliate programs to acquire illegitimate commissions.

Adware might need specific conditions to deliver intrusive advert campaigns (e.g., compatible browser/system, visits to particular websites, etc.). However, even if TrustedAnalyser does not display advertisements – its presence on a system endangers device and user safety.

We have found many instances of AdLoad apps with browser-hijacking functionalities, but we did not observe these qualities during our analysis of TrustedAnalyser.

This adware-type application likely has data-tracking abilities. Information of interest may include: visited URLs, viewed pages, searched queries, Internet cookies, log-in credentials (usernames/passwords), personally identifiable details, credit card numbers, and so on. The collected data can then be monetized via sale to third-parties.

To summarize, the presence of advertising-supported software like TrustedAnalyser on devices can lead to system infections, severe privacy issues, financial losses, and even identity theft.

Threat Summary:
Name Ads by TrustedAnalyser
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:AdAgent-L [Adw]), Combo Cleaner (Gen:Variant.Adware.MAC.Rload.4), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.C), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.h), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware examples

We have examined numerous adware samples; Sighful.app, Skat.app, PlatformIndex – are just a couple of our newest finds. Software within this category usually appears legitimate and offers various functionalities. However, it seldom operates as promised, and in most cases – none of its features work.

It must be emphasized that even if an application or a browser extension operates as indicated by its promotional material – that is not a guarantee of legitimacy or safety.

How did TrustedAnalyser install on my computer?

The bundling marketing tactic – parking ordinary program installers with unwanted/malicious supplements – is used to distribute adware.

Downloading from untrustworthy sources (e.g., freeware and third-party websites, Peer-to-Peer sharing networks, etc.) and treating installations with negligence (e.g., ignoring terms, using "Quick/Easy" settings, etc.) – increase the risk of unintentionally allowing bundled content into the system.

Furthermore, adware can have "official" promotional webpages, and it is endorsed on scam sites. Visitors to these pages can access them through redirects generated by websites using rogue advertising networks, mistyped URLs, intrusive ads, spam browser notifications, or installed adware (with the ability to force-open webpages).

Intrusive advertisements proliferate advertising-supported software as well. When clicked on, some of the adverts can execute scripts to download/install software sneakily.

How to avoid installation of adware?

We strongly recommend researching software and downloading only from official/verified channels. Additionally, installation processes must always be treated with caution. Hence, we advise reading terms, exploring possible options, using the "Custom/Advanced" settings, and opting out of all supplementary apps, extensions, tools, etc.

Another recommendation is to be vigilant while browsing since fraudulent and dangerous online content usually appears legitimate and harmless. For example, intrusive ads may look innocuous – yet redirect to highly questionable websites (e.g., scam-promoting, pornography, adult dating, gambling, etc.).

In case of continuous encounters with such advertisements and/or redirects, check the system and immediately remove all suspect applications and browser extensions/plug-ins. If your computer is already infected with TrustedAnalyser, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once TrustedAnalyser adware's installation is over:

Pop-up displayed once TrustedAnalyser installation is complete

TrustedAnalyser adware's installation folder:

TrustedAnalyser adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove TrustedAnalyser adware using Combo Cleaner:

TrustedAnalyser adware removal:

Remove TrustedAnalyser-related potentially unwanted applications from your "Applications" folder:

Manual removal of malicious Mac applications

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Adware-displayed advertisements endorse content capable of causing severe issues, such as system infections, financial losses, etc. Its presence on a system can diminish the browsing experience and system performance. Additionally, adware is classed as a privacy threat since it typically collects vulnerable data.

What does adware do?

Adware stands for advertising-supported software. It operates by enabling the placement of third-party graphical content (ads) on various interfaces. Some adware types can also force-open websites and gather private information.

How do adware developers generate revenue?

Adware developers profit primarily via affiliate programs by promoting various websites, apps, extensions, products, services, and other content.

Will Combo Cleaner remove TrustedAnalyser adware?

Yes, Combo Cleaner will scan your device and eliminate installed adware-type applications. It must be mentioned that manual removal (unaided by security tools) might be ineffective. In some cases, file leftovers remain hidden within the system after the adware has been manually removed. What is more, these remnants might continue to run and cause issues. Therefore, it is crucial to eliminate adware and other unwanted software thoroughly.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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