How to remove ResultProtocol from the operating system
Written by Tomas Meskauskas on
What kind of application is ResultProtocol?
During our investigation of various deceptive web pages (e.g., those offering updates for supposedly outdated software), our team discovered a questionable application called ResultProtocol. Upon installation, ResultProtocol began displaying unwanted advertisements, leading us to classify this app as adware.
ResultProtocol adware in detail
ResultProtocol, as well as other advertising-supported apps, have the ability to show ads that can lead users to phishing websites, websites promoting dubious and possibly harmful apps, technical support scam pages, and more. Furthermore, these ads can be programmed to run specific scripts and download and install undesired applications.
Websites opened through ResultProtocol's ads may request sensitive information such as credit card details, ID card information, and login credentials (e.g., usernames, passwords). These sites may also present fake warnings and messages, offering downloads of potentially harmful applications.
Due to these risks, we strongly advise against using ResultProtocol or similar software.
| Name | Ads by ResultProtocol |
| Threat Type | Adware, Mac malware, Mac virus |
| Detection Names | Avast (MacOS:AdAgent-L [Adw]), Combo Cleaner (Gen:Variant.Adware.MAC.Adload.16), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.C), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.j), Full List (VirusTotal) |
| Additional Information | This application belongs to Adload malware family. |
| Symptoms | Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
| Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads. |
| Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
| Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
More about adware
Adware-type applications can go beyond displaying ads and may be designed to take control of web browsers and collect users' personal information. These browser-hijacking applications alter browser settings to promote fake and untrustworthy search engines. Usually, users install adware without realizing it.
Some examples of other apps classified as adware are SharedFormat, DeckData, and AccessUnit.
How did ResultProtocol install on my computer?
Adware is distributed through deceptive websites, software bundles, shady installers (e.g., fake Adobe Flash Player installers), suspicious advertisements, and using other ways.
During the installation process of software that includes adware or other undesired applications, users have the option to deselect these additional installations by adjusting the settings provided in the "Advanced," "Custom," "Manual," or similar options.
By neglecting to modify these settings, users effectively agree to install the adware along with the intended software. Typically, adware bundled with other software is not explicitly disclosed to the user.
How to avoid installation of unwanted applications?
It is not recommended to trust advertisements that appear on questionable websites (e.g., sites offering illegal movie streaming or torrent sites). Additionally, users should not grant permission for shady websites to display notifications.
When downloading applications and files, it is advisable to choose official and reputable websites and stores. Before installing software, it is important to thoroughly inspect installers for any undesired applications and deselect them. If your computer is already infected with ResultProtocol, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.
A message that appears after the installation of ResultProtocol adware:
ResultProtocol's installation folder:
Instant automatic Mac malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac
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Quick menu:
- What is ResultProtocol?
- STEP 1. Remove ResultProtocol related files and folders from OSX.
- STEP 2. Remove ResultProtocol ads from Safari.
- STEP 3. Remove ResultProtocol adware from Google Chrome.
- STEP 4. Remove ResultProtocol ads from Mozilla Firefox.
Video showing how to remove ResultProtocol adware using Combo Cleaner:
ResultProtocol adware removal:
Remove ResultProtocol-related potentially unwanted applications from your "Applications" folder:
Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Remove adware-related files and folders
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware generated files in the /Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: /Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the ~/Library/Application Support/ folder:
In the Go to Folder... bar, type: ~/Library/Application Support/
In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.
Check for adware generated files in the ~/Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: ~/Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the /Library/LaunchDaemons/ folder:
In the "Go to Folder..." bar, type: /Library/LaunchDaemons/
In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
Remove malicious extensions from Internet browsers
Remove malicious Safari extensions:
Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".
In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
Remove malicious extensions from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
Frequently Asked Questions (FAQ)
What harm can adware cause?
The installation of adware on a computer can result in a suboptimal web browsing experience and may potentially decrease the system's performance.
What does adware do?
The primary objective of adware is to inundate users with intrusive advertisements.
How do adware developers generate revenue?
Adware developers usually generate revenue by promoting various products, websites, or services. The majority of their income is typically generated through affiliate programs.
Will Combo Cleaner remove ResultProtocol adware?
Combo Cleaner can scan your computer and remove all installed adware-type applications. However, it is important to note that manual removal may not always be a complete solution, as certain file remnants may remain hidden within the system. Even if the adware software itself is removed, some of its components may still be present and active on the computer.
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