How to remove permissions granted for genuinescansupport.com

What kind of page is genuinescansupport[.]com?

While analyzing genuinescansupport[.]com, we learned that it uses deceptive marketing (displays fake messages) to promote legitimate software. Also, genuinescansupport[.]com wants to show notifications. Shady pages should never be allowed to show notifications. We discovered genuinescansupport[.]com while inspecting sites that use rogue advertising networks.

Genuinescansupport[.]com in detail

Genuinescansupport[.]com displays a fake antivirus scanner that supposedly detects five viruses on a computer. It shows a fake security warning urging visitors to remove "detected" viruses to protect personal, banking, and other sensitive data. Genuinescansupport[.]com is one of the pages running the "McAfee - Your PC is infected with 5 viruses!" scam.

Genuinescansupport[.]com urges visitors to start their McAfee antivirus to eliminate all threats. The "Start McAfee" button this site displays opens a legitimate McAfee website with an affiliate's ID in its URL. This means that genuinescansupport[.]com is owned by affiliates who earn commissions when someone purchases McAfee Antivirus via their page.

McAfee company does not own genuinescansupport[.]com or use websites of this kind to promote its products. As mentioned in the introduction, genuinescansupport[.]com asks permission to show notifications.

We found that notifications from genuinescansupport[.]com claim that Google Cloud was hacked. They can also contain other deceptive messages. Clicking these notifications can open untrustworthy websites (e.g., malicious sites, phishing pages, technical support scam sites, etc.).

Threat Summary:

Name	Ads by genuinescansupport.com
Threat Type	Push notifications ads, Unwanted ads, Pop-up ads
Detection Names	N/A (VirusTotal)
Serving IP Address	172.67.146.9
Symptoms	Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution Methods	Deceptive pop-up ads, false claims within visited websites, unwanted applications (adware)
Damage	Decreased computer performance, browser tracking - privacy issues, possible additional malware infections.
Malware Removal (Windows)	To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. ▼ Download Combo Cleaner To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

More about websites of this type

Users do not normally visit pages like genuinescansupport[.]com on purpose. These pages get opened mostly via untrustworthy advertisements and pages that use shady advertising networks (e.g., illegal movie streaming sites, torrent pages, and similar sites). In some cases, they are promoted via advertising-supported applications.

Examples of similar websites are foundedscan[.]com, authenticinspect[.]com, and foundedcontrol[.]com.

How did genuinescansupport[.]com gain permission to deliver spam notifications?

Websites cannot deliver notifications without visitor's consent. It means that genuinescansupport[.]com has been allowed to show notifications (genuinescansupport[.]com was visited and the "Allow" button was clicked while visiting it).

How to prevent deceptive sites from delivering spam notifications?

Click the "Block", "Block Notifications", or a similar button if you do not wish to receive notifications from a page or simply close the page. Either way, do not click the "Allow" button. Legitimate/trustworthy websites never claim that it is required to click the "Allow" button to play a video, prove that you are not a robot, download a file, etc.

If you are receiving unwanted notifications, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

Appearance of genuinescansupport[.]com website (GIF):

Notifications from genuinescansupport[.]com:

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

• What is Ads by genuinescansupport.com?
• STEP 1. Remove spam notifications from Google Chrome
• STEP 2. Remove spam notifications from Google Chrome (Android)
• STEP 3. Remove spam notifications from Mozilla Firefox
• STEP 4. Remove spam notifications from Microsoft Edge
• STEP 5. Remove spam notifications from Safari (macOS)

Disable unwanted browser notifications:

Video showing how to disable web browser notifications:

Remove spam notifications from Google Chrome:

Click the Menu button (three dots) on the right upper corner of the screen and select "Settings". In the opened window select "Privacy and security", then click on "Site Settings" and choose "Notifications".

In the "Allowed to send notifications" list search for websites that you want to stop receiving notifications from. Click on the three dots icon near the website URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again).

Remove spam notifications from Google Chrome (Android):

Tap the Menu button (three dots) on the right upper corner of the screen and select "Settings". Scroll down, tap on "Site settings" and then "Notifications".

In the opened window, locate all suspicious URLs and tap on them one-by-one. Once the pop-up shows up, select either "Block" or "Remove" (if you tap "Remove" and visit the malicious site once more, it will ask to enable notifications again).

Remove spam notifications from Mozilla Firefox:

Click the Menu button (three bars) on the right upper corner of the screen. Select "Settings" and click on "Privacy & Security" in the toolbar on the left hand side of the screen. Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications".

In the opened window, locate all suspicious URLs and block them using the drop-down menu or either remove them by clicking "Remove Website" at the bottom of the window (if you click "Remove Website" and visit the malicious site once more, it will ask to enable notifications again).

Remove spam notifications from Microsoft Edge:

Click the menu button (three dots) on the right upper corner of the Edge window and select "Settings". Click on "Cookies and site permissions" in the toolbar on the left hand side of the screen and select "Notifications".

Click three dots on the right hand side of each suspicious URL under "Allow" section and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again).

Remove spam notifications from Safari (macOS):

Click "Safari" button on the left upper corner of the screen and select "Preferences...". Select the "Websites" tab and then select "Notifications" section on the left pane.

Check for suspicious URLs and apply the "Deny" option using the drop-down menu or either remove them by clicking "Remove" at the bottom of the window (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)

How to avoid browser notification spam?

Internet users should be very skeptical when being asked to allow notifications. While this is a useful feature that allows you to receive timely news from websites you like, deceptive marketers frequently abuse it.

Only allow notifications from websites that you fully trust. For added security - use an anti-malware application with a real-time web browsing monitor to block shady websites that tries to trick you into allowing spam notifications. We recommend using Combo Cleaner Antivirus for Windows.

Frequently Asked Questions (FAQ)

Why am I seeing ads (browser notifications) delivered by genuinescansupport[.]com in the right lower corner of my desktop?

Genuinescansupport[.]com shows notifications because it has been allowed to do so. This permission has been granted by clicking the "Allow" button while visiting genuinescansupport[.]com.

I have clicked on notification ads, is my computer infected?

Clicking notificatons from shady pages cannot infect computers. However, it can lead to malicious sites.

Is genuinescansupport[.]com a virus?

Websites like genuinescansupport[.]com are not viruses. They show deceptive messages to trick visitors into purchasing legitimate software. Also, they can show notifications to promote other scams and shady websites.

Will Combo Cleaner remove genuinescansupport[.]com ads automatically or manual steps are still required?

Yes, Combo Cleaner will scan your computer and remove permissions granted for genuinescansupport[.]com and block further access to genuinescansupport[.]com. No additional steps will be required.

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