How to remove FrequencyPlatform
Written by Tomas Meskauskas on
What kind of application is FrequencyPlatform?
While inspecting deceptive websites offering to update the Adobe Flash Player, our team discovered an application named FrequencyPlatform. During the analysis, we found that FrequencyPlatform generates unwanted advertisements. Thus, it has been concluded that FrequencyPlatform is adware.
FrequencyPlatform adware in detail
Most adware-type apps bombard users with annoying advertisements such as pop-ups, banners, coupons, surveys, etc. Clicking on ads generated by apps like FrequencyPlatform can open untrustworthy websites, for example, download pages for questionable apps, various scams, phishing websites, and other dubious pages. Sometimes, those ads can download or even install unwanted software.
In addition to displaying annoying ads, FrequencyPlatform may be collecting sensitive information. Many apps similar to FrequencyPlatform can read passwords, credit card details, browsing history, and other data. Thus, installing them on computers can lead to identity theft, monetary loss, and other issues.
| Name | Ads by FrequencyPlatform |
| Threat Type | Adware, Mac malware, Mac virus |
| Detection Names | Avast (MacOS:AdAgent-L [Adw]), Combo Cleaner (Gen:Variant.Adware.MAC.Adload.16), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.C), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.j), Full List (VirusTotal) |
| Additional Information | This application belongs to Adload malware family. |
| Symptoms | Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
| Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads. |
| Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
| Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Adware in general
The purpose of adware is to display various advertisements. Adware can be designed not only to show ads but also to hijack a web browser and collect data. Usually, apps like FrequencyPlatform are promoted and distributed using deceptive methods. Examples of similar apps are ProcesserGrid, CommonCreative, and DirectNetwork.
How did FrequencyPlatform install on my computer?
It is common for apps similar to FrequencyPlatform to be installed via fake installers for the Adobe Flash Player downloaded from various deceptive pages. In other cases, adware is distributed by bundling it with other software or via shady advertisements.
Software bundled with adware has "Advanced", "Custom" or similar settings in its installer. Adware gets installed after finishing the software installation without changing the aforementioned settings. In all cases, most users install adware unknowingly.
How to avoid installation of unwanted applications?
Always use official websites (or legitimate stores) to download apps and files. Avoid opening downloads from sources such as unofficial pages, P2P networks, third-party downloaders, etc. Check downloaders and installers for "Custom", "Advanced", or other settings and deselect unwanted apps before downloading and installing software.
Do not click on advertisements and fake buttons displayed by/on questionable web pages or allow such pages to show notifications. If your computer is already infected with FrequencyPlatform, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.
A pop-up that appears after the installation of FrequencyPlatform adware:
FrequencyPlatform's Contents folder:
Instant automatic Mac malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
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Quick menu:
- What is FrequencyPlatform?
- STEP 1. Remove FrequencyPlatform related files and folders from OSX.
- STEP 2. Remove FrequencyPlatform ads from Safari.
- STEP 3. Remove FrequencyPlatform adware from Google Chrome.
- STEP 4. Remove FrequencyPlatform ads from Mozilla Firefox.
Video showing how to remove FrequencyPlatform adware using Combo Cleaner:
FrequencyPlatform adware removal:
Remove FrequencyPlatform-related potentially unwanted applications from your "Applications" folder:
Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Remove adware-related files and folders
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware generated files in the /Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: /Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the ~/Library/Application Support/ folder:
In the Go to Folder... bar, type: ~/Library/Application Support/
In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.
Check for adware generated files in the ~/Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: ~/Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the /Library/LaunchDaemons/ folder:
In the "Go to Folder..." bar, type: /Library/LaunchDaemons/
In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
Remove malicious extensions from Internet browsers
Remove malicious Safari extensions:
Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".
In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
Remove malicious extensions from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
Frequently Asked Questions (FAQ)
What harm can adware cause?
In most cases, adware diminishes the web browsing experience by displaying ads that conceal the contents of visited pages. Moreover, adware can slow down a computer and even invade privacy.
What does adware do?
It displays intrusive advertisements. Additionally, it can hijack a web browser (by changing its settings) and collect various data.
How do adware developers generate revenue?
In most cases, they monetize adware through various affiliate programs by promoting products, websites, services, etc.
Will Combo Cleaner remove FrequencyPlatform adware?
Combo Cleaner will scan your computer and eliminate adware from it. It is recommended to remove adware automatically since files and other components may remain in the system after manual removal.
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