Removal instructions for NetConnection adware and the ads it delivers
Written by Tomas Meskauskas on
What is NetConnection?
NetConnection is an adware-type app that our research team discovered while inspecting new submissions to VirusTotal. We learned that this piece of software belongs to the AdLoad malware family. Our analysis uncovered that NetConnection is designed to run intrusive advertisement campaigns and may also have other harmful abilities.
NetConnection adware overview
It is noteworthy that adware may need the system/browser or user geolocation to be compatible, users to visit specific websites, or similar - to deliver intrusive ad campaigns. However, regardless of whether NetConnection (or other adware) displays advertisements - its presence endangers device and user safety.
Adware-delivered adverts promote untrustworthy/harmful sites and software, online scams, and even malware. Some intrusive ads can stealthily download/install software - upon being clicked.
It is pertinent to mention that reputable developers do not employ advertising-supported software to advertise their products, yet they can be encountered through these advertisements. This promotion is undertaken by scammers who abuse the products' affiliate programs to acquire illegitimate commissions.
What is more, NetConnection might have browser hijacker qualities since they are standard in AdLoad adware; however, this app did not exhibit any during our analysis.
NetConnection may also collect private data. Advertising-supported software typically targets information relating to browsing activity, personally identifiable details, usernames/passwords, credit card numbers, etc. The gathered data is monetized through sale to third-parties (potentially, cyber criminals).
In summary, the presence of software like NetConnection on devices - may result in system infections, severe privacy issues, financial losses, and identity theft.
Name | Ads by NetConnection |
Threat Type | Adware, Mac malware, Mac virus |
Detection Names | Avast (MacOS:Adload-AG [Adw]), Combo Cleaner (Gen:Variant.Adware.MAC.AdLoad.13), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.G), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.h), Full List (VirusTotal) |
Additional Information | This application belongs to Adload malware family. |
Symptoms | Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads. |
Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Adware examples
We have analyzed countless adware-type applications; WireNavigate, SmartLauncher, and ProcessorCactus are just a few examples. Advertising-supported software appears legitimate and offers "advantageous" functionalities. However, despite how good the promised features may sound - they are rarely operational.
How did NetConnection install on my computer?
Adware is proliferated using the bundling technique - packing regular program installers with unwanted/malicious supplements. Download from dubious sources (e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, etc.) and rushed installations - increase the risk of allowing bundled content into the device.
Fake Adobe Flash Player updaters/installers are also used in distribution. Additionally, when clicked on, some intrusive adverts can download/install adware and other untrustworthy software without user permission.
Advertising-supported software may have "official" download pages as well. Most users access them via redirects caused by mistyped URLs, websites using rogue advertising networks, spam browser notifications, intrusive ads, or installed adware (with webpage force-opening capabilities).
How to avoid installation of adware?
We strongly advise researching software and downloading it from official/trustworthy channels. Furthermore, installation processes must be treated with caution, e.g., reading terms, studying available options, using the "Custom/Advanced" settings, and opting-out of all additions.
Another recommendation is to be vigilant while browsing - since fraudulent and malicious content usually appears legitimate. For example, intrusive advertisements look harmless yet redirect to highly questionable sites (e.g., gambling, pornography, adult-dating, etc.).
In case of encounters with such ads/redirects, inspect the system and immediately remove all suspicious applications and browser extensions/plug-ins. If your computer is already infected with NetConnection, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.
Pop-up window displayed once NetConnection adware's installation is over:
NetConnection adware's installation folder:
Instant automatic Mac malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac
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Quick menu:
- What is NetConnection?
- STEP 1. Remove NetConnection related files and folders from OSX.
- STEP 2. Remove NetConnection ads from Safari.
- STEP 3. Remove NetConnection adware from Google Chrome.
- STEP 4. Remove NetConnection ads from Mozilla Firefox.
Video showing how to remove NetConnection adware using Combo Cleaner:
NetConnection adware removal:
Remove NetConnection-related potentially unwanted applications from your "Applications" folder:
Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.
After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Remove adware-related files and folders
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware generated files in the /Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: /Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the ~/Library/Application Support/ folder:
In the Go to Folder... bar, type: ~/Library/Application Support/
In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.
Check for adware generated files in the ~/Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: ~/Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the /Library/LaunchDaemons/ folder:
In the "Go to Folder..." bar, type: /Library/LaunchDaemons/
In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
Remove malicious extensions from Internet browsers
Remove malicious Safari extensions:
Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".
In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
Remove malicious extensions from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
Frequently Asked Questions (FAQ)
What harm can adware cause?
Adware may decrease browsing quality and system performance. It is also considered a privacy threat, as this software usually has data tracking abilities. Adware-delivered adverts promote dubious/malicious content that can cause a wide variety of serious problems (e.g., system infections, financial losses, etc.).
What does adware do?
Adware operates by enabling the placement of advertisements on visited websites and/or other interfaces. Some types may also force-open sites and collect private information.
How do adware developers generate revenue?
Adware developers profit primarily via affiliate programs by endorsing sites, software, products, services, etc. Commission may be earned from ad clicks, website visits, file downloads, product purchases, service subscriptions, or similar.
Will Combo Cleaner remove NetConnection adware?
Yes, Combo Cleaner is capable of scanning devices and eliminating installed adware-type apps. Note that manual removal (unaided by security programs) might not be a perfect solution. Since although the software itself has been (manually) removed - various file leftovers may remain hidden in the system. Furthermore, such components can continue running and causing issues. Therefore, it is crucial to eliminate adware thoroughly.
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