How to remove the SmartProducts adware
Written by Tomas Meskauskas on (updated)
What kind of software is SmartProducts?
Our team has discovered the SmartProducts application while analyzing the samples submitted to VirusTotal. After examining the app, it was found that it generates advertisements - SmartProducts is an advertising-supported application. A big part of apps like SmartProducts is promoted and (or) distributed using questionable methods.
SmartProducts adware in detail
SmartProducts and similar applications bombard users with pop-ups, banners, coupons, or other ads. They display advertisements that promote mainly questionable and untrustworthy websites. For example, various scams, download sites for shady apps. Sometimes, clicking those ads causes unexpected downloads or even installations.
We have tested plenty of apps similar to SmartProducts and noticed that they can hijack web browsers. They can change the default search engine, homepage, and (or) new tab to a fake search engine. Fake search engines do not generate any unique results. They show results generated by legitimate or dubious search engines and promote dubious pages.
| Name | Ads by SmartProducts |
| Threat Type | Adware, Mac malware, Mac virus |
| Detection Names | Avast (MacOS:AdAgent-AW [Adw]), Combo Cleaner (Adware.MAC.Generic.25789), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.G), Fortinet (Adware/Synataeb!OSX), Full List (VirusTotal) |
| Symptoms | Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
| Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads. |
| Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
| Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
More about adware
Also, adware-type apps can gather sensitive information such as credit card details and passwords. In such cases, data collected by adware can be misused for malicious purposes (for instance, to steal online accounts, identities). More adware examples are HorizonLiving, PointAnalytics, TechPartition.
How did SmartProducts install on my computer?
Typically, users install adware unintentionally. Its developers use deceptive websites and advertisements or downloaders/installers to promote or distribute it. Deceptive websites designed to trick visitors into downloading adware usually suggest that some installed software is out of date and encourage to download updates.
Downloaders and installers used to distribute adware have "Custom", "Advanced", or similar settings. Adware gets installed when the installation of software bundled with adware is finished without changing the aforementioned settings.
How to avoid installation of unwanted applications?
Do not click advertisements displayed by/on shady websites (for example, illegal movie streaming and torrent sites). Download applications (and files) from trustworthy/official websites. Always use direct download links. Examine downloaders and installers before downloading or installing apps - deselect unwanted apps before downloading and installing software.
If your computer is already infected with SmartProducts, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.
A pop-up that appears after the installation of SmartProducts:
SmartProducts's Contents folder:
Instant automatic Mac malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac
By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.
Quick menu:
- What is SmartProducts?
- STEP 1. Remove SmartProducts related files and folders from OSX.
- STEP 2. Remove SmartProducts ads from Safari.
- STEP 3. Remove SmartProducts adware from Google Chrome.
- STEP 4. Remove SmartProducts ads from Mozilla Firefox.
Video showing how to remove SmartProducts adware using Combo Cleaner:
SmartProducts adware removal:
Remove SmartProducts-related potentially unwanted applications from your "Applications" folder:
Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Remove adware-related files and folders
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware generated files in the /Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: /Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the ~/Library/Application Support/ folder:
In the Go to Folder... bar, type: ~/Library/Application Support/
In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.
Check for adware generated files in the ~/Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: ~/Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the /Library/LaunchDaemons/ folder:
In the "Go to Folder..." bar, type: /Library/LaunchDaemons/
In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
Remove malicious extensions from Internet browsers
Remove malicious Safari extensions:
Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".
In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
Remove malicious extensions from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
Frequently Asked Questions (FAQ)
What harm can adware cause?
In most cases, adware causes problems such as diminished web browsing experience and slower computer performance. Sometimes, it can invade privacy.
What does adware do?
Adware generates advertisements. Additionally, it can promote fake search engines and collect information.
How do adware developers generate revenue?
They use adware to promote various products, services, websites, etc. They monetize adware using mainly various affiliate programs.
Will Combo Cleaner remove SmartProducts adware?
Yes, Combo Cleaner will remove adware. It will not leave any of its components in the system, which often happens when adware is removed manually. For this reason, it is recommended to eliminate adware automatically instead of doing so manually.
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