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How to eliminate the FlowSurplus adware

Also Known As: Ads by FlowSurplus
Type: Mac Virus
Damage level: Medium

What kind of application is is FlowSurplus?

Our team has discovered the FlowSurplus application while inspecting the samples submitted to VirusTotal. After analyzing the application, it was found that FlowSurplus is an advertising-supported application that displays intrusive advertisements. As a rule, apps of this type are distributed using deceptive methods.

FlowSurplus adware

FlowSurplus adware in detail

We have tested plenty of apps similar to FlowSurplus and learned that most of them generate ads designed to promote shady websites. Usually, they display pop-ups, banners, coupons, or other ads. Clicking those ads opens various scams, download pages for shady apps, and other untrustworthy pages.

Another common problem with apps like FlowSurplus is that they hijack web browsers. They can change the default search engine, homepage, and (or) new tab in settings of browsers to a fake search engine. Typically, fake search engines do not generate any unique results. They show results generated by legitimate or dubious search engines.

Threat Summary:
Name Ads by FlowSurplus
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:AdAgent-AW [Adw]), Combo Cleaner (Adware.MAC.Generic.25656), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.G), Symantec (OSX.Trojan.Gen.2), Full List (VirusTotal)
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

More about adware

Additionally, adware can be capable of gathering sensitive information such as passwords, credit card details, telephone numbers, etc., and (or) browsing-related data. Either way, adware is not trustworthy software. It should never be installed. More adware examples are TaskCentral, ElementryCheck, FreshSkill.

How did FlowSurplus install on my computer?

In our case, FlowSurplus got installed after executing a fake installer downloaded from an untrustworthy page. However, its developers may also use installers for other software and shady advertisements for distribution. When software is bundled with adware, it has "Custom", "Advanced", or similar settings in its installer (or downloader).

Adware gets installed alongside other software when the installation is finished without changing the settings mentioned above. Ads can download or install unwanted software when designed to execute certain scripts.

How to avoid installation of unwanted applications?

Do not download applications (or files) from questionable sources such as unofficial pages, third-party downloaders, Peer-to-Peer networks. Download them from official pages and use direct download links. Also, do not click on advertisements displayed on torrent sites, adult pages, and other dubious pages.

Deselect unwanted downloads and installations (by changing the presented settings) before downloading and installing software that has unwanted apps in its downloader and installer. If your computer is already infected with FlowSurplus, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

A pop-up that appears after the installation of FlowSurplus adware:

flowsurplus adware pop-up displayed once installation is finished

FlowSurplus's Contents folder:

flowsurplus adware contents folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove FlowSurplus adware using Combo Cleaner:

FlowSurplus adware removal:

Remove FlowSurplus-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Usually, adware slows down a computer and (or) diminishes the web browsing experience by displaying intrusive advertisements. Some adware-type applications can invade privacy.

What does adware do?

Adware generates advertisements. It can also have additional functionality (for example, it can hijack a web browser and gather information).

How do adware developers generate revenue?

They use adware as a tool to promote various websites, services, products, etc. Typically, they use affiliate programs to monetize adware.

Will Combo Cleaner remove FlowSurplus adware?

Yes, Combo Cleaner will scan your computer and eliminate adware. Pretty often, when adware is removed manually, some of its components remain in the system even when the adware is no longer installed. Thus, it is recommended to eliminate adware using specialized apps like Combo Cleaner.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by FlowSurplus QR code
Scan this QR code to have an easy access removal guide of Ads by FlowSurplus on your mobile device.
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Platform: macOS

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To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.