Do not trust the website promoted via Mailjet phishing email

What is Mailjet email scam?

Usually, cybercriminals behind phishing emails pretend to be legitimate companies, organizations and try to trick unsuspecting recipients into providing them sensitive information. Most of them target credit card details, login credentials, social security numbers, and other personal information.

It is common that their phishing emails contain a website link designed to open a page where visitors are asked to provide certain information. This phishing email is disguised as a letter from Mailjet, a legitimate French company.

This phishing email is disguised as a letter regarding Mailjet account subscription renewal. Scammers behind it attempt to trick recipients into believing that this is an automated message sent out to existing Mailjet users to remind them that their subscription is set to renew every year/twelve months.

The main purpose of this email is to lure unsuspecting users into thinking that they will be charged a specific amount of money ($15) if they do not cancel the Mailjet subscription within fifteen days from the day they have received the notification. The email contains a hyperlink designed to open a fake Mailjet login page where visitors are asked to enter their account credentials (email address and password).

Scammers behind it attempt to steal Mailjet accounts so they could use them for other malicious purposes. For example, to steal identities, deliver malware (send emails with malicious links or attachments), send spam or various scams, trick others into providing personal information, sending money, etc.

Also, scammers could check inboxes for other personal, sensitive information. It is important to mention that users who use the same login credentials for more than one account (in this case, Mailjet, and some other account or accounts) are likely to lose access to that other account (or accounts) as well. It is common that cybercriminals try to access different accounts using single stolen login credentials.

Threat Summary:

Name	Mailjet Email Scam
Threat Type	Phishing, Scam, Social Engineering, Fraud
Fake Claim	Mailjet account subscription is set to renew automatically
Disguise	Notification regarding automatic subscription renewal from Mailjet
Related Domains	michael-klein.online, rodrigolucena[.]com
Serving IP Address (michael-klein[.]online,)	81.169.145.162
Serving IP Address (rodrigolucena[.]com)	172.67.138.58
Symptoms	Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.
Distribution methods	Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage	Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)	To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. ▼ Download Combo Cleaner To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

To summarize, this fraudulent email is used to trick recipients into entering their Mailjet login credentials on a fake login page. Typically, users who wall for such scams lose personal accounts, become victims of identity theft, encounter problems related to online privacy, suffer monetary loss, and (or) have other issues.

It is strongly recommended to analyze emails regarding finances, accounts, etc., before entering any personal information. A couple of examples of other phishing emails are "System Administrator Quota Update Email Scam", "Verify Your Email Account Scam", and "Your Free Trial Period is Almost Over Email Scam".

It is important to mention that email can be used as a channel to deliver malware as well.

How do spam campaigns infect computers?

Emails that cybercriminals use to deliver malware contain malicious attachments or links designed to open download pages for malicious files). Most cybercriminals attempt to trick recipients into opening some Microsoft Office document, JavaScript file, executable file (e.g., EXE), PDF document, archive file (like ZIP, RAR). Either way, they succeed when recipients download and open (execute) a malicious file.

It is important to know that malicious documents opened with Microsoft Office 2010 or newer versions do not infect computers unless users enable content or editing (macros commands) in them. However, this applies only to documents opened with the aforementioned MS Office versions.

The older MS Office versions do not include the "Protected View" mode that prevents malicious documents from installing malware. Typically, mails used to deliver malware are disguised as official letters from legitimate companies.

How to avoid installation of malware?

Website links and files in irrelevant emails sent from unknown, suspicious addresses should not be opened. It is common that such emails contain malicious files, links. It is worthwhile to mention that these emails often are designed to look like official, important, letters from legitimate companies (or other entities).

All software (and files) should be downloaded from official, trustworthy websites. It is recommended to avoid downloading files or programs using channels that are mentioned in the previous paragraph. Another important detail is to update or activate installed programs with tools or functions that their official developers provide and never with some third-party, unofficial tools.

More often than not unofficial updating or activation tools are malicious (used to distribute malware). Also it is not legal to use any of those tools to activate licensed software or use pirated software. Additionally, it is recommended to scan the operating system for threats regularly and do it with a reputable antivirus or anti-spyware software.

That software should be up to date. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the Mailjet email scam:

Subject: Important Information Regarding Your Subscription Account

mailjet

Important Information Regarding Your Subscription Account

To ensure no interruption in your Mailjet account, this email is to notify you that the following services are set to automatically renew every 12 month(s).

Invoice ID: 78343693
Product: DN-2845112
Tax Included: $0.00
Total Amount: $15.00
Renewal Date: 2021-05-12

We will automatically bill your payment method on file up to fifteen (15) days prior to the renewal date. Auto Renewal Terms: Money-back guarantee applies to the account privacy. All plans and products automatically renew unless you cancel. Introductory prices apply to the first term, and will automatically renewal for the same term length at the regular rates.
You may cancel at any time prior to renewal to avoid renewal charges by logging into your online Billing Portal or contacting our Support team.

You have read and agree to Mailjet Auto Renewal Terms, Auto Renewal Terms, Terms of Service, Cancellation Policy and acknowledge receipt of our Privacy Notice.

Screenshot of the fake Mailjet login website:

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Quick menu:

• What is Mailjet spam?
• Types of malicious emails.
• How to spot a malicious email?
• What to do if you fell for an email scam?

Types of malicious emails:

Phishing Emails

Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.

Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.

After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.

Emails with Malicious Attachments

Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.

In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.

If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.

While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.

Sextortion Emails

This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.

To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.

How to spot a malicious email?

While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:

• Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
• Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
• Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
• Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.

To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows. 

Example of a spam email:

What to do if you fell for an email scam?

• If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
• If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
• If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
• If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using Combo Cleaner Antivirus for Windows.
• Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.

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