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How to uninstall the UniversalWebResults application

Also Known As: Ads by UniversalWebResults
Type: Mac Virus
Damage level: Medium

What is UniversalWebResults?

UniversalWebResults (also known as UniversalWebResult) is designed to feed users with various advertisements. It also functions as a browser hijacker and changes certain browser settings to promote the address of a fake search engine. Apps of this type (adware, browser hijackers) also collect browsing data.

Research shows that UniversalWebResults is distributed by using a fake Adobe Flash Player and, therefore, people often download and install this app unintentionally. For these reasons, UniversalWebResults is also categorized as a potentially unwanted application (PUA).

UniversalWebResults adware

UniversalWebResults adware overview

Generally, programs such as UniversalWebResults serve banners, surveys, pop-ups, coupons and other advertisements. When clicked, these ads can open dubious websites. They might also be designed to cause download/installation of PUAs. Note that UniversalWebResults promotes the address of a fake search engine by changing certain browser settings.

I.e., by assigning its URL as the default search engine, homepage, and new tab. These apps ensure that users are unable to visit certain address when they open a browser, new tab, or enter search queries into the URL bar. In most cases, browser hijackers do not allow people to undo the changes as long as they are installed on the system.

Therefore, users can stop browsers from opening addresses of fake search engines only by uninstalling the browser hijacker from all browsers and the operating system. UniversalWebResults (and other apps of this type) might be designed to collect browsing-related and/or other data.

These apps often target information such as users' IP addresses, geolocations, entered search queries, and addresses of visited pages. Some adware-type apps (including browser hijackers) can access and record sensitive details. Furthermore, developers often sell the data to third parties (potentially, cyber criminals) to generate revenue in other ways.

These actions can lead problems relating to browsing safety, privacy and even identity theft. As mentioned, UniversalWebResults is distributed through a fake, deceptive Adobe Flash Player installer. These installers can be used to promoted adware and browser hijackers, also ransomware, Trojans and other types of malware.

Threat Summary:
Name Ads by UniversalWebResults
Threat Type Adware, Mac malware, Mac virus.
Detection Names Avast (MacOS:Adload-AD [Trj]), AVG (MacOS:Adload-AD [Trj]), ESET-NOD32 (A Variant Of OSX/TrojanDownloader.Adload.AE), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Cimpli.k), Full List (VirusTotal).
Additional Information This application belongs to the Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware examples

In summary, neither deceptive installers nor apps such as UniversalWebResults can be trusted. Commonly, adware-type apps/browser hijackers are advertised as useful, legitimate software, however, they often deliver no value and can cause serious issues.

If UniversalWebResults or other adware is installed on the browser and/or computer, remove it immediately. More examples of adware include SimpleGuideSearch, CapitalCharacterSearch and SearchExplore.

How did UniversalWebResults install on my computer?

UniversalWebResults is often installed inadvertently by people on browsers and/or computers through deceptive Adobe Flash Player installers. PUAs can also infiltrate through the downloaded/installation setups of other program when the are included as additional offers.

This software distribution method is known as "bundling". It works when people download and/or install their programs without declining offers to download and install included PUAs (found in the "Advanced", "Custom" or other settings). I.e., PUAs infiltrate when users download and install their software without checking and changing the aforementioned settings.

PUAs also infiltrate when people click deceptive ads that execute certain scripts.

How to avoid installation of potentially unwanted applications

It is not safe to download software through untrusted channels. For example, torrent clients, eMule (or other Peer-to-Peer networks), third party downloaders, dubious, unofficial websites and so on. The same applies to installation through third party installers. Software should be downloaded via direct download links and from official, trustworthy websites.

Check all "Custom", "Advanced" and other similar options of the setups and decline any offers to download or install unwanted apps. Do not click intrusive ads displayed on dubious web pages, since these can open other untrusted, potentially malicious websites. In some cases, they can download and install unwanted apps.

Remove any unwanted, suspicious extensions, add-ons and plug-ins installed on the browser, and programs of this kind installed on the operating system. If your computer is already infected with UniversalWebResults, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Files related to UniversalWebResults adware that need to be removed:

  • ~/Library/Application Support/com.UniversalWebResults/UniversalWebResults
  • ~/Library/Application Support/com.UniversalWebResultsDaemon/UniversalWebResults
  • ~/Library/LaunchAgents/com.UniversalWebResults.plist
  • ~/Library/LaunchDaemons/com.UniversalWebResults.plist

IMPORTANT NOTE! Rogue setups/apps that promote UniversalWebResults adware are designed to create a new device profile. Therefore, before taking any further removal steps, perform these actions:

1) Click the "Preferences" icon in the menu bar and select "Profiles".

Remove rogue profiles designed to promote UniversalWebResults (Step 1)

2) Select the "UniversalWebResults" profile and delete it.

Remove rogue profiles designed to promote UniversalWebResults (Step 2)

3) Perform a full system scan with Combo Cleaner anti-virus suite.

After performing these actions, you can proceed with further removal steps for this adware/browser hijacker.

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

UniversalWebResults adware removal:

Remove UniversalWebResults-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Adware-delivered adverts promote content that may cause serious problems (e.g., system infections, financial losses, etc.). This software can decrease browsing quality and system performance. Additionally, adware usually possesses data-tracking abilities – hence, it is deemed to be a threat to user privacy.

What does adware do?

Adware stands for advertising-supported software. It enables the placement of ads on various interfaces. Some types can also generate redirects and collect private data.

How do adware developers generate revenue?

Adware developers generate revenue by endorsing sites, applications, browser extensions, products, services, etc. Most of the profit comes from affiliate programs.

Will Combo Cleaner remove UniversalWebResults adware?

Yes, Combo Cleaner will scan your computer and eliminate detected adware-type apps. It is noteworthy that manual removal (unaided by security programs) might not be an ideal solution. Following manual removal, various file leftovers can stay hidden within the system. These remnants might continue to run and cause issues. Therefore, adware software must be eliminated thoroughly.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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