Ouo.io Virus
Written by Tomas Meskauskas on (updated)
What is ouo[.]io?
ouo[.]io is one of many websites that enables shortening of URL addresses. This is a legitimate website (not malicious), however, it uses various dubious advertising networks. Therefore, it contains dubious ads, and people who use it are redirected to other rogue websites. For this reason, we recommend that you avoid using ouo[.]io
When opened, ouo[.]io asks permission to show notifications. Do not allow websites to show these, since they often start to display various pop-up ads, irrelevant notifications, and other unwanted content. If clicked, they can open dubious websites. Some might even run scripts that cause download and installation of potentially unwanted applications (PUAs).
Additionally, ouo[.]io contains links (buttons) that, if clicked, cause unwanted redirects. It is possible that some of these opened web pages might be malicious, contain deceptive ads, etc. Some publishers use websites of this kind to promote other deceptive websites, which promote dubious applications.
For example, web pages that show fake virus alerts state that the computer is infected and encourage users to scan their systems for viruses by downloading potentially unwanted app. These websites might be used to cause redirects to scam websites, which are used to trick people into paying for apps or services that are not necessary.
Some websites opened by ouo[.]io might be used to promote PUAs such as browser hijackers, adware-type apps, and so on. As mentioned, the URL shortening service provided by ouo[.]io is legitimate, however, using this website might lead to unwanted downloads/installations, notifications, and so on.
Name | Ads by ouo.io |
Threat Type | Push notifications ads, Unwanted ads, Pop-up ads |
Serving IP Address | 104.20.2.139 |
Symptoms | Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed. |
Distribution Methods | Deceptive pop-up ads, potentially unwanted applications (adware) |
Damage | Decreased computer performance, browser tracking - privacy issues, possible additional malware infections. |
Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Typically, websites of this kind are monetized through advertising networks. This is a common practice, however, it can also cause problems for visitors to the sites.
To avoid unwanted redirects, pop-up ads, notifications, or even downloads/installations, we recommend that you avoid these sites. Google also provides a URL shortening service, and so the safest way to shorten links is by using Google URL Shortener.
How did adware install on my computer?
One way to cause unintentional downloads and installations of unwanted apps is through deceptive, intrusive ads. Quite often, these run scripts that cause unwanted downloads/installations. In other cases, it happens when people download and install (free) software without checking setup settings, specifically when unwanted apps are bundled into other software set-ups.
Developers often include unwanted apps in this manner, but do not disclose this information. They hide PUAs in "Custom", "Advanced" and other similar parts of software set-ups.
Unwanted downloads/installations happen when people leave these settings unchecked and unchanged - yhey unintentionally give permission for various unwanted apps to be downloaded and installed together with regular software.
How to avoid installation of potentially unwanted applications?
We advise you to download software from official and trustworthy sources/websites and using a direct download links. It is not safe to use third party software downloaders/installers, torrent clients, eMule (and other Peer-to-Peer networks), unofficial pages, or other sources of this kind.
Furthermore, check "Custom", "Advanced" and other similar settings of any download/installation setup. Deselect offers to download or install additionally-included apps, and only then complete the setup. Note that many intrusive ads redirect people to untrustworthy websites or cause unwanted downloads and installations if they are clicked.
Typically, ads of this type are displayed on websites relating to gambling, adult dating, pornography, etc. If unwanted ads or redirects happen regularly, check installed extensions, add-ons, and plug-ins on the browser and remove all unknown/unwanted apps immediately.
Unknown, unwanted programs installed on the operating system should also be uninstalled. If your computer is already infected with rogue applications, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.
Dubious notification displayed by the ouo[.]io website:
Appearance of ouo[.]io website (GIF):
IMPORTANT NOTE! This deceptive site asks to enable web browser notifications.
Therefore, before commencing, perform these steps:
Google Chrome (PC):
- Click the Menu button (three dots) on the right upper corner of the screen
- Select "Settings", scroll down to the bottom and click "Advanced"
- Scroll down to the "Privacy and security" section, select "Content settings" and then "Notifications"
- Click three dots on the right hand side of each suspicious URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)
Google Chrome (Android):
- Click on the Menu button (three dots) on the right upper corner of the screen and click "Settings"
- Scroll down, click on "Site settings" and then "Notifications"
- In the opened window, locate all suspicious URLs and click on them one-by-one
- Select "Notifications" in the "Permissions" section and set the toggle button to "OFF"
Mozilla Firefox:
- Click the Menu button (three bars) on the right upper corner of the screen
- Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
- Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
- In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"
Internet Explorer:
- Click the Gear button on the right upper corner of the IE window
- Select "Internet options"
- Select the "Privacy" tab and click "Settings" under "Pop-up Blocker" section
- Select suspicious URLs under and remove them one by one by clicking the "Remove" button
Microsoft Edge:
- Click the menu button (three dots) on the right upper corner of the Edge window
- Scroll down, find and click "Settings"
- Scroll down again and click "View advanced settings"
- Click "Manage" under "Website permissions"
- Click the switch under each suspicious website
Safari (Mac):
- Click "Safari" button on the left upper corner of the screen and select "Preferences..."
- Select the "Websites" tab and then select "Notifications" section on the left pane
- Check for suspicious URLs and apply the "Deny" option for each
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:
- What is ouo[.]io?
- STEP 1. Uninstall adware applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue plug-ins from Google Chrome.
- STEP 4. Remove adware-type extensions from Mozilla Firefox.
- STEP 5. Remove malicious extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Adware removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any potentially unwanted applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application that causes ouo[.]io redirects, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
Optional method:
If you continue to have problems with removal of the ads by ouo.io, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
Optional method:
If you continue to have problems with removal of the ads by ouo.io, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Optional method:
Computer users who have problems with ads by ouo.io removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the ads by ouo.io, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
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